I had an issue with my hot water heater and Steve came out the same day and quickly fixed the…read moreproblem. He is easy to talk to, polite, respectful, and communicative, and shows that he really cares about his clients by following up afterwards to make sure that everything is working alright. He is a great choice if you need help with a plumbing issue or project!

worst contractor; abandoned project w 75% of project cost n hardly 25% done; poor workmanship n…read morepoorer manners, no work ethic!

Entire home surge protection devices installed professionally. A little pricy but Job was…read moreperformed expertly.

I needed to call another company ( same day) to actualy fix my home electric issue. Martella riped…read moreus off and fixed nothing. Service tech jiggled the wire to fix issue ? That fix lasted five minutes while they drove off. I called to have Tech back but they refused and instead talked about additional charges and talked about coming back days later ? By end of day my home electric issue was fixed (By a different reputable company) for half the amount of money Martella charged. ​I called their dispatchures 2 x this week to get a refund instead got the run around. I did not want to write a bad review but this incompetent Martella outfit left me know choice to report along with filing complaint to the Better Business Bureau. Martella is the worst.

I called for an estimate on an outlet issue, and within 1hr a tech had arrived and promptly…read moredetermined that the issue was a bad breaker. He was able to fix everything on the spot without the need for a follow up appointment. Will call again if needed in the future.

I have a year old Generac that recently stopped running on standby. I had been warned that Generac…read morehad a terrible warranty but I thought for sure the contractors that service them wouldn't stand by a company that shipped bad products. Well, I'm sorry to say that I was wrong. The contractor Generac gave us took $350 dollars, waited two weeks for the service call because they wanted the money up front. Then when they finally showed up they made up the flimsiest reasons why they wouldn't repair the generator under warranty. In fact, they won't work on it at all unless I pay them more. Our Generac was faulty from the factory, and this company seems to be ok with that. I ended up fixing it myself.

I have been blessed to have A Jackson Ecker as my plumbing/heating service since 1993....in two…read morecommercial buildings and in two homes. They perform great work and are responsive to emergencies. Long loyalty.

After I made the mistake of calling Horizon to look at my oil burner with is hot water on demand I…read morelearned a good lesson I will never forget. I got up for work at 03:00 am on Tuesday July 14 only to find out I had know hot water to shower. The oil pump was tripped out. I pushed the reset and it tripped again. So i turn the power off to the oil burner and left a not for my wife that we had no hot water when she would get up two hours later for work. I left work early to meet the technician around 17:39. He was in the basement for 5 -10 minutes. He came up and said we need to replace the heater for around $10,000. He stated it is twenty years old and would probably spend around $4000 - $6000 to rebuild the pump and other miscellaneous work. He said they could have some here Wednesday July 15 @ 09:00 to give me a estimate for a replacement and work out financing. After he left I decide to get a second opinion and call Aram Ecker who had replaced my water supply line to the house over a year ago. Aram showed up around 08:55 to take a look at the oil burner. He disassembled the pump and other stuff and cleaned it all. He got it fired back up and running. He was here only 1 hour and 30 minutes. This cost me $225.00. I learned a good lesson today.

I am the property manager of a large church in Roxborough. We have four buildings: The church, a…read morelarge parish house/school, and two residences on our campus. All buildings are 100+ years old. Bruce Tinneny is the plumber we use, and have for many years. Bruce and his crew show up on time, do complete and competent jobs, clean up after. Add to that basic list, they do not  "up-sell " they do what is requested, yet let you know if they see a compelling need for other work. Very easy to work with and uber competent. Local is important since they enjoy a solid reputation. Well earned.

Took off for a furnace appointment during a weekday. No one showed up, no one called, no one…read moreanswes the phone. Look elsewhere!

Prefer to use local but three calls in a week and not one return phone call. If you can't take on…read moremore work, at least be respectful and return the call and let me know, I'd understand. Very disappointed.

Steve and his crew did a great job getting a rental house fixed up for an incoming tenant. His…read moreprices were fair and he communicated well with me at each step via text and phone calls. I would use him again.

I had to get my AC/heat pump replaced. Unlike the other companies I got a quote from that involved…read morehigh pressure sales and trying to sell me something more than what I needed. They were low pressure and presented me with exactly what was best for my place, not their commission. On the day of the install 6 people arrived working on the outside heat pump and the indoor condenser at the same time. They arrived at 8am and were done by 3pm. I live in a condo on the second floor and the AC is located in the ceiling. In spite of all the dirt and debris, the hallway was immaculate. They even wrapped the condenser with two layers of insulation so it would not sweat and damage the ceiling tiles.

This company may very well have skilled workers but their communication skills stink. A technician…read more(Ethan) showed up at a rental property I own last Monday and according to the tenant was there for 5 minutes. I received no information or call back from Ethan. I waited a couple days and called their office again and was told they were writing a proposal and I would hear back shortly. I waited another 4 days and called again and got the same reply. So now it has been a week and the manager Chris finally called me back to say they were declining the job and they would refund my $89 estimate fee. No problem there but I really should have been informed at the start that their evaluation would take over a week. Communication is every bit as important as expertise