I felt rushed and that my concerns were not addressed. Prior to the appointment they were super…read morenice and friendly but as soon as the eye exam was over and payment was made it was different. I also felt like Chin was more interested in my purchase of contacts over glasses. She kept deterring me from solely getting a prescription for glasses. Maybe it was the $75 extra fee on top of the visit that she charges if you go with contacts, and the fact that she has no options for eye glasses. Idk but i will not be going back. Ill drive to Vegas next time. It was the same when i took my daughter a few years before but i wanted to give her another opportunity as maybe she had an off week or day or whatever, as i know it happens. My daughter has not gone back either by her own choice.

The receptionist was very helpful and pleasant to talk to. The Doctor explained many things…read more Fitting for new glasses since my eye sight had deteriorating called for a stronger lens. Very Happy with my experience.

My experience was excellent with staff and Dr. Not much waiting time and the Dr was very good at…read moreasking questions and listening to questions I had.

Been going to this office for over 15 years. Very disappointed in how we were treated with…read moreinsurance that has not changed.

My husband has cataracts and was asked by the optometrist from where he was getting his glasses…read moreasked that he have it further checked. Yes he does to the point he can not see out of 1 eye at all. They were extremely thorough with their exam and highly recommended surgery.

No eye glass selection at location. You must go to Las Vegas to select and pick them up in Pahrump…read more That would be 3 stars. Only open Wednesday and Thursday That would be 2 stars. Went to office twice on Thursday to pick up glasses (4/10/25) just to find others standing at front door which was locked. No sign on door, called main office, they don't know why closed, checked again said doctor decided to cancel appointments (I guess they didn't notify those with appointments standing at the door). No sign, no calls, just poor business practices. This would be zero stars just on business practices but I'll give it one star.

An efficient, caring and humble guy. Relaxed, confidant and knowledgeable. I now have 20/20…read moreeyesight after 58 years and would give him not 5 stars, but all the stars in the universe for the power of his healing hands. I had written a more in-depth review on another major MD site, but apparently that site ate it after it published. Anyway, his surgical staff and side techs are friendly and professional, making you feel comfortable both before and after surgery. This painless procedure takes only a few minutes and you will see perfectly the next morning. I would recommend anyone looking to get their sight corrected to see this amazing medical talent.

Amazing friendly and helpful staff made the entire experience a pleasant breeze. They took the time…read moreto ask me questions and listen to my previous eye history, so I always felt like an individual patient rather than just another customer. They accepted my medicaid and there was no problem getting my exam and lenses ordered without any hard sells or hidden fees. Would definitely recommend and plan on returning!

I was very happy with the Dr and staff. Unfortunately my medical primary group no longer has a…read morerelationship with them. Therefore I had to change Dr

My first time coming here as a new patient went extremely well thank you to Alex! She was…read moreincredibly kind and attentive, and helped me with a cyst removal right away. I almost went to a different clinic but I'm so glad I chose this one. The removal process was quick and easy. I was a bit nervous but everything went smoothly--she numbed and drained the cyst, and even let me know that I didn't need surgical removal (which I was relieved about lol). I would definitely recommend this clinic to anyone needing a cyst checked or removed. Thank you, Alex, for taking such great care of me!

I already wrote a review on Elizabeth Langford specifically as she was an amazingly thorough Dr who…read moreyou could tell cared. I had been to the Henderson location a very long time ago and had not been super impressed, but after the dermatologist I liked left at another practice I had been back searching for the right fit. I knew vivida had multiple locations and thought I would give them a try again. This location is clean and staff were friendly. I was seen promptly on time without feeling rushed during my appointment, and everything I had questions about was gone over in detail. I also thought the out of pocket cost for what was considered cosmetic was a reasonable cost considering I can return at no charge if they need to zap the areas again. My only complaint is while I do appreciate that they use reusable fabric to sit on on the table and drape you with ( I love sustainable choices), they washed it in a scented detergent. I'm very allergic to scented detergent, and as a Drs office that probably sees a lot of contact dermatitis, that seems like a a negligent decision. I had to wait while they searched for something that didn't totally set off my asthma. What I sat on still was a bit stinky but not as strong, and I noticed soon after a rash pop up. So Dr Langford is 5 Stars and if vivida changes their detergent to something hypoallergenic and unscented...they will be to.

I really, really like all the services they provide. From the receptionist to the actual doctors,…read morethey are wonderful! Every location that worked with me has been a joy. They are attentive, respectful, mindful, thorough, and consistent. The psychiatrist I saw was willing to listen to my mental problems and I think June the therapist was a very sweet lady there to just listen which I can always appreciate. I really like the dentist I see. She and the assistants make me feel comfortable and they seem non judgemental. I have the nastiest teeth for a 32 year old. Tsk tsk on me. The substance abuse counselor, Mr. Felix was such a breath of fresh air. He went at my pace and we set realistic goals for my road to recovery. I will always choose their services over anyone else's except I'm in a program which means I have to see my program's psychiatrist only. Very good people and professional :)

I can't say ANYTHING negative about this place. I'm a white woman who needed lots of help with…read moreeverything and Chinatown was there for me at my lowest. Leo, Alvin, Jordyn in BH and the Dental Department have exceeded my expectations with the kindness and care they extend to myself...and I know for sure other patients. I will forever be grateful for finding this gem of a place. It's difficult to find good care and this is exceptional.