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    Keith Ace Hardware

    2.7 (3 reviews)
    Closed 8:00 am - 6:00 pm

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    3 months ago

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    5 years ago

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    Adams Surplus And Salvage

    Adams Surplus And Salvage

    2.6
    (5 reviews)
    88.8 mi

    owner told me he would not send somebody out to measure that all he needed was my measurements of…read moremy kitchen . He informed me that he some of the best Cabinets around process. Apprehensive I took him the measurements and he ordered everything for me, which ended up being way more than the original quote. The came in and were delivered to the house by his step where they would lay down flat in my garage and worked. As I tried to get them from the garage to the house, they started to fall apart. I called him and he sent his son another employee to move them into the house for me. I then paid those two men cash to install them into my house. They were installed incorrectly, crooked the doors don't open and is cracks between the . Several interactions through phone with the owner me nowhere except he finally threatened to have me put in jail because I was complaining. Beware the cabinets are in terrible condition and cheaply made. They do not stand behind them. The cabinets have been in the house less than three weeks and the hip cracked chipped and several doors will not open and close because of the hinge adjustment system that are on them. I do not recommend. Buyer beware

    Will not be back to this business. Today we arrived to pick…read moreup our RESERVED UHAUL Trailer that had been reserved for a week. First of all, as I came into the building an employee said the guy behind the counter will help me. Well, the "guy behind the counter" saw me and didn't acknowledge or greet me...no "I'll be right with you"...hardly ever looked up, used a walkie talkie to communicate in the back a few times, fidgeted in his chair, and finally... acknowledged me after 5 mins, then gave ME a piece of paper and told me to go to the back to write the trailer number on the paper because he couldn't find one in his system. I looked at him like "what"?! He called an employee to go get the number and employee came back to say there wasnt a trailer available (as we had reserved). The guy behind the counter (presuming the owner) said they didnt have one and I'd have to go to another Uhaul center to get one. I asked Where? He acted as if it wasn't his problem and that the other Uhaul had to give me a trailer. I wasnt feeling very confident at this point but fortunately the other Uhaul center just happened to have one and it was a fluke that it was even there. This other guy from Adam's Supplies blindly sent me over to this other center without even offering to call the other center to make sure there was one available. NO HELPFUL CUSTOMER SERVICE, extremely inadequate. Adam's Surplus has the worst customer service I have ever experienced. There is no problem resolution on their end whatsoever. The other Uhaul Center on 414 E Tyler St (across from Bacon Chev) that we were sent to, was impeccable and WANTED AND CARED about our situation and cared about having good customer service. I will never go back to Adam's Surplus ever, and will advise you to not waste your time, unless you enjoy rude, and inadequate customer service, then have it! Deplorable. No stars given. Unfortunately I am forced to give 1 star by Yelp otherwise there would be none.

    Photos
    Roof shingles
    Roof shingles
    More tiles & another building
    More tiles & another building
    More tile outside

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    More tile outside
    Post Oak Hardware

    Post Oak Hardware

    4.1
    (10 reviews)
    72.5 mi
    $$

    I came here yesterday to purchase a piece of equipment. They had what I was looking for and the…read moreattachment I needed. While asking questions about the product, it was discovered that the box for the item I wanted was not onto the shelf. The person assisting me answers some of my questions, however, they didn't have the answers for some of the most important ones and needed the box to provide that information. While the box was being located, I continued to shop. I didn't receive an update within a few minutes and saw how the workers were talking amongst themselves and looking a little goofy, I asked, "Did you find the box?!" They had not found it so I asked about the store hours and told them I'd be back tomorrow (which it today) to pick up my items. Well, I am here in the store now. I don't see any familiar faces and a sweet lady named Julia asked me is I needed assistance. I told her what I wanted and watched in the background as a conversation began between two employees who obviously knew what was going on with my particular situation. When Julia asked about the box, they had lost it and couldn't sell me what I needed, so now I'm dead in the water! Do better Ace Hardware!!

    A happy place to shop! The employees are happy & helpful. The spray paint section is…read moreincredible...thank you for that!!

    Photos
    The edger that I came back to pick up is missing from this pic
    The edger that I came back to pick up is missing from this pic
    Now operating as an Ace Hardware, still the best in Elgin.
    Now operating as an Ace Hardware, still the best in Elgin.
    Now a Ace Hardware, but the same great people.

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    Now a Ace Hardware, but the same great people.

    Keith Ace Hardware - hardware - Updated June 2026

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