If I could give zero stars, I would. We were happy to…read morequickly find what we needed. However, that happiness has turned to anger and frustration. We were to have delivery on Wednesday, but received no message or delivery. Called, had to go through an automated system (unpleasant) and finally managed to talk to a human. He said it was moved to another day. Not good customer service in any way. We'd set aside time to wait for this. Also, he said it was a warehouse issue when it was not - our items were floor models. Why the wait? I surely hope those items were stored for safekeeping and not left out for damage. This is not what we paid for. It was rescheduled for Saturday, but again, no notification. Again, call to a call center (long wait) and he's telling me other days for delivery. NO, we've now waited two different days, and we're not waiting again for it to possibly not show up. We paid in full, and this is what we get?! Waited on hold for a refund, and the emails that finally came through say 5-7 business days for refund, then additional 1-2 business days for it to process back to my payment. Funny how you took my money instantly! STAY AWAY FROM ASHLEY FURNITURE! They are not the same as they used to be.

I originally booked a flower arrangement at this location and it ended up to be a grand reopening…read moreevent with lots of goodies. This place felt like a quiet refresh in the best way. The place have been beautifully updated with modern designs; clean lines, soft textures, and pieces that feels both stylish and confortable. That specific day offers reopening discounts, which makes it a nice time to browse if you've been thinking about updating your space. They were offering $500 off coupons on any purchase. It didn't feel overwhelming or overly busy. Just a viby uplifiting day, with music on, lots of snacks at every corner while you browse. They had vendors and raffles to complete the environment; Noc Box Coffee, Partied by Ana and Bubbles & Blooms were there. They were all welcoming and making sure you enjoyed your stay. They make sure you grab your goodies and any extra info that you needed. NOC BOX COFFEE :: They served the best and premium coffee that I've ever tasted. And it's from a tiny cart. They don't have a specific location. They only do catering and sometime pop up events. If you ever seen them or have a chance to grab their coffee, DO IT! It's so good! I had the Hazelnut Hug and it was bomb! The chocolate taste like premium chocolate. It doesn't taste artificial at all. The chocolate just melts and mix in well with the bitter coffee. Their sweet cold foam is perfectly sweetend; not too sweet. RATE : 5/5 PARTIED BY ANA :: They have the cutest and the most delightful treats ever. They brought mangonada ice cream and churros. Nothing special here. It just taste like another other place. They pefrectly portioned it out and decorate it. RATE : 5/5 BUBBLES & BLOOMS :: What a cute little floral cart. They had the most freshest flowers on hand. They helped you picked out your flowers, up to 5 flowers and maybe 2 sides greens. RATE: 5/5 OVERALL : What a lovely grand reopening event. I enjoyed my stay. Thanks for all of the goodies and raffle prizes. Don't forget to check them out. They had new furnitures in at resonable prices.

Ordered a sectional for $3,699.99 September 2025: Original…read moreorder placed. - December 23, 2025: Order delivered with damages. - December 30, 2025: Initial email sent with pictures reporting the damage, including tears, a broken bracket, and scuff marks. - May 2, 2026: Replacement delivered in the wrong color. - June 4, 2026: Notification received that matching fabric arrived, but was subsequently found to be ripped. -July 8, 2026: informed a resolution will not be reached for at least 4 weeks due to warehouse relocating Horrible company to purchase from In terms of customer service and quality control. I have over 40 emails with the service manager and everytime I have initiated the conversation or inquiry.

service: the sales people will do anything an say anything to make the sale. I purchased a sofa and…read morechairs for $9,000 was told I was getting a deal on the price, looked online a week later and if I purchased online it was $4,000 cheaper. I also purchased the furniture protection warranty. I was told at the time I purchased the furniture protection warranty for $599 it was to cover ANY damage at any time for the 5 years and if they couldn't fix it a replacement would be given. I made a claim because the seams are splitting in the cushions and threads are pulling where we rub when we walk by them. I've been trying for three months for them to come fix or even take a look at the furniture. Now, after I made a claim against them with BBB they say they won't cover it because it's more than one cushion. So, they are technically committing fraud taking people's money for a warranty they never intended to honor, it violates consumer protection laws.

We would love to give a HUGE shout out to Vanessa at the Fresno store. She was excellent and her…read moreextra efforts and customer service were spectacular!! Jose was also outstanding. We love the couch/sectional and the dining set and sleeper sofa and charging batteries and home decor!! Thank you VANESSA and also JOSE. Sincerely, Mark A. Garcia Madera, CA

Wonderful delivery from Adrian Cortez and Freddy. Amazing service in Fresno store from.Jimmy and…read moreSandra. Great value. Wonderful selection.

We went all over town searching for a sofa and loveseat. This was after a bad experience at…read moreLa-z-boy. Went to Mor which had basically 2 colors for all their upholstered furniture. Beige or gray. We also went to Lifestyle. We found a sofa and matching loveseat. Really great quality. Together they came to a little over $800. FOR BOTH!!!! Now, you need to understand that many pieces are by order. It took several weeks to get them. However it was well worth the wait. Amy in the office was really wonderful. I strongly recommend at least giving Lifestyle a look-see.

Very large selection and good value. Best to buy when they have a holiday sale to save a little…read moremore. Recommend you check them out.

We liked the in store customer service. It was excellent…read more But the custom made reclining couches were meant for big and tall people. We are having severe back pain after sitting on the ones delivered to us. Please be very very sure before you order. Try sitting for atleast ten minutes before you make up your mind. Especially since these are not cheap. For this money, it is best to work with Costco or Macy's who will work with you to ensure the best experience. This business is more of a 'too bad. There is nothing we can do' kind of establishment. Do be very very careful when purchasing 'custom' furniture here. Be doubly careful if you are older, or have lumbar issues . This is not a good place for furniture. I tried reaching out to the manager hopeful, after her quick response to my review but the call went to a customer service representative who advised me that this is an auto generated response from the business.

We looked at sofa, loveseat, recliner sets for about a year before purchasing at Lazy Boy Fresno…read more Although the sales process was fine, the power reclining love seat we purchased stopped working about 6 weeks after we purchased it. We have been waiting nearly 2 months for it to be fixed. We have called multiple times and had one repair person out but he couldn't fix the item because the repair ticket said it was a sofa, not a love seat. interestingly we didn't purchase a power sofa, only a power love seat, so not sure how they got that wrong - our paperwork shows the items and coverage purchased. Lazy Boy (or their service vendor - not sure who) sent repair parts to us (didn't tell us they were doing so) and then despite us letting them know we have the parts a week ago, still have not scheduled anyone to come fix the love seat. We have called the store multiple times and been told that they are sending email to the service company to schedule the repair but there isn't anything else they can do because they are not responsible for service. I reminded them that they sold the warranty and are responsible for offering their customers reliable service if they are the ones selling the service contract. They were certainly happy to take our money for the service contract. I understand that they cannot directly come make the repair, but they could certainly lean on the service company to follow up. We have only been able to use the love seat power options for 6 weeks of the 4 months we have owned it. Currently using a dirt bike stand covered with a towel for a foot rest. Not quite the Lazy Boy experience we paid for. Completely unacceptable handling of this issue. This is not our first Lazy Boy Fresno purchase but it will probably be our last because of the quality and service issues.

Anna was awesome. She took the time to review my expectations and thoroughly explain what was in…read morestock, availability of what was not and availability for delivery. She did everyone her power to ensure I left with a living room set I would be happy with. Check them out you won't be disappointed.

furniture is okay. But the worst insurance you can ever get. No point of getting insurance on…read moreanything. A waste of time And don't do nothing about it. Waste of money!!! been calling them since last year and nothing has been done!

Check out the video. I felt like I was living in the future. Super fun browsing furniture for my…read morefriends room. I thought what he put on the list was within his price range. I forgot the persons name who helped us but he showed great selections. Everyone was kind and I loved the free ice cream. Must check out the high tech movie chair with massage chair !

We recently ordered furniture from Bobs Furniture in Fresno and could not be happier!…read more Jose V and his partner arrived on time and in about an hour set the bed, dining set and sleeper couch. Job well done

Nice furniture, quality brands. BUT not transparent on pricing, sales…read more RECEIPT does not show discount breakdown. No idea what the original price is. There answer is "it's all in the system" Since when do you go to a store and buy an item 20% off and the receipt just shows the sale price with no acknowledgment of the 20% off. Not sure I will buy there again.

We were looking for a tall recliner to accommodate my husband's height. Dean listened and knew…read morewhere to take us in the store to find the perfect chair. He was clearly interested in meeting our needs and showed us all of the options available for the chair. There was no pressure, just friendly service. He went beyond our expectations with the delivery, too! The chair was delivered in good order and the delivery guys were very considerate and careful when bringing in the chair. We were very impressed with the service all around and the quality of the chair! It turned out to be on sale, so it was a great value, too! It was our pleasure to support a locally, family- owned business!

I am beyond thrilled with my new purchase! I have been watching this set, I meant it's or something…read morespecial- special is here now!!! It's a great time to stop to see what they have before it's gone... or moved south! Excellent staff, concerned for their clients and what they offer to the public is fabulous.

I brought barstools from him; non pressure sales really explained to me the difference in quality…read moreof stools that different places have. I was going drive the stools home myself to madera but he gave me a huge discount for delivery. Very solid guy to do business with. Highly recommend him

Last week I went to in person Macy's Furniture Store on Shaw to have a better look at the bed I saw…read moreonline the Macy's website. As soon as o walked in the store very clean and well organized Rick the sales associate assisted me promptly. Sometimes online versus in person can be quite different. Luckily Macy's is having a sale on furniture validation until Sunday. I choose the intrigue bed set due to the hazelwood texture and the light fixture with usb connection. It's a great addition to my home. Overall I highly recommend you stop on by Macy's Furniture Store in person to actually see what furniture you need bed, living room or office. Check out the photos.

Terrible issues with delivery and it's impossible to reach anyone in the store to help address them.read more