Kalena was very nice and pleasant. She also shared her personal story in her passion of music…read moreteaching. Very kind and great selling left-handed ukulele! Highly Recommend! Good luck in your new journey! You'll do great

Note that I later received a message from the business owner essentially "scolding" me for removing…read morea star (4 stars instead of five) because they don't carry any other brands aside from their in-house brand. My 4 star review was my honest rating of the business, and was not really affected by the brand selection, and I actually bumped them up from the "in between 3 and 4 stars" gray area. Having said that, I think most people shopping for musical instruments (or anything else, for that matter) would like to know if a store does not carry the major brands typically carried by other shops in their market segment. The new 3 star rating is the rounded down rating I now give them because, as a more experienced guitarist who already has higher end instruments in-hand, the shop really has nothing to offer me that would draw me in for repeat visits. The shop really is catering to entry level student musicians, which is fine, but I don't need the management messaging me every few months because they really want a 5-star review on Yelp.

Five stars. An excellent environment to learn the Ukulele with numerous teaching professionals…read moreavailable on hand. From beginner to expert levels, it is such a great deal to learn something new. I've always wanted to learn how to play again (learned when I was young, but forgot after all these years). This is one of the best places to learn from. Generations of local residents have taken classes and lessons from Roy Sakuma Studios. The walls here are studded with numerous talent and stars who have come through here. Amazing! If you'd like to learn how to play or even want to just brush up on your skills, Roy Sakuma Studios is the place to learn from. Located in the Aiea Commercial Center, with lots of parking available (only tight on Saturday noons). Other locations are available too! I highly recommend this establishment!

Our second year of instruction. Daughter loves classes. We are happy with her progress…read more So many shops around this business use the parking. We suggest drop off and pick up if your kids are old enough. The waiting room has A/C. And you get (good) ukulele sounds in the background while waiting. Festival was great in Waikiki last and this year. Thanks Uncle Roy, Wendy and the staff.

Our experience with King's Academy has been wonderful. The instructors for vocal and piano lessons…read moreare professional, pretty organized and very friendly and we've been through several teachers. I find that the private lessons are better but the half hour goes by so fast. The group lessons are an hour but if the kids aren't behaving, it takes time away from my child's progress. Their communication on the portal/email is good. I just wish the location wasn't so far and the price wasn't so much but i believe the value is worth the service they provide. Ms. Kacie has taught my daughter a lot in her vocal lessons while being highly encouraging and sweet.

The tutor was amazing had such a happy personality. He was patient and knew how to approach them…read morewhen they would start feeling frustrated. Very professional clean studio. I was actually late because I had my time wrong and they catered to us and did not turn us away. My daughters really enjoyed it and looking forward to g forward to next weeks class. class. Totally worth the price. They have so many classes available can't wait to tap into those as well.

Highly Recommend Hawaii MusicWorks!…read more When I first inquired about beginner keyboard lessons for my son, I spoke with Aunty Dale. She is incredibly sweet and sets such a positive tone--it's clear from the start how wonderful this place is! My son looks forward to his weekly group keyboard lessons with Mr. Mark. Learning alongside friends makes the sessions fun! He really enjoys getting to choose the songs he learns to play. In my son's words, Mr. Mark is "patient, caring, and nice." It's evident that he truly cares about his students. When my son felt stressed over a school assignment he didn't understand, Mr. Mark actually went out of his way to help him. He was so happy to tell me about it. Happy kid, happy mom--Hawaii Music Works has been a fantastic experience for us!

After 10 years of keyboard lessons for both of my sons, I can confidently say that Mr. Mark, Ms…read more Kira and Aunty Dale have provided far more than just music education--they have helped shape the young men my sons are becoming. From the very beginning, the lessons were a place where my boys could not only grow musically but also build confidence, express themselves freely (often with a bit of silliness!), and connect with positive adult role models who genuinely care about their well-being. Mr. Mark and Ms. Kira have consistently gone above and beyond--taking an interest in my sons' lives outside of music, encouraging their involvement in concert and marching band, and even supporting them through private school admission processes by authoring recommendations. Aunty Dale has provided consistent communication about scheduling and payment while always offering a welcoming smile to students and families as they walk thru the door. Over the years, Mr. Mark, Ms. Kira and Aunty Dale have celebrated milestones with us, offered guidance during challenging times, and shown a level of dedication that make them an extension of our family. Their presence throughout my sons' childhoods has made a lasting impact--one that goes far beyond notes on a page. If you're looking for instructors who are not only talented musicians and teachers but also compassionate mentors, you will find no better.

My daughter became so discouraged because of Emily (the piano instructor). She yelled at my…read moredaughter (who was only 5 at the time and a BEGINNER). I regret making my daughter continue her lessons because after a few sessions, Emily made her cry and my daughter refused to return. She calls it being "strict." However, the goal for my daughter is not to become a professional pianist, but to enjoy piano. We found a better teacher and now my daughter is not only thriving but EXCITED to go to piano class. Maybe this is not everyone's experience with Emily but I feel like I should warn other parents because it almost cost my daughter her love for music.

Convenient location, reasonable pricing, clean facility, nice staff and great instructors. 5 stars!read more

My daughter loves taking classes from Ms. Liz! She likes the music choices a lot (as quoted from…read moreher).

We've followed Nobu from the closure of Piano Outlet in Pearl Highlands to her very own studio…read more She is an incredible person and teacher and has helped my daughter excell in Piano! From private to group lessons, she does it all! If you are looking for a Piano school, this one is the best one by far! I wish her much luck in her new location!

Unacceptable Service & Zero Priority I am beyond frustrated…read morewith the service I received today, and I ended up walking out. My wife, my two kids, and I walked into this establishment around 4:35 PM on March 25th. We were greeted at the front by Ted, who told us he'd be over to help us "real soon" and instructed us to head back to the electronic drums. Couple other staff asked if we needed help which we did, and was told they couldn't really help us because they weren't the 'drum guy' and to wait for Ted. We waited. For 25 to 30 minutes. When Ted finally decided to show up, he gave us maybe five minutes of his time. Instead of actually helping us make a decision, he left us with more questions than answers. He told us he'd be "right back," and then disappeared for another 10 minutes. From where I was standing, I could see him at the front of the store helping people who walked in long after we did. The breaking point was when he finally came back to our area...but not to help us. He started assisting another person who had just arrived. At that point, I was losing my cool. He knew we had been waiting patiently for a long time, yet he continued to treat us like we weren't a priority. Once he finally finished with the latecomers, I had to confront him with the facts. I told him exactly how long we'd been sitting there while he ignored us for newer customers. Instead of offering a solution or taking accountability, he just hit me with excuses. Then, he actually had the nerve to ask if I had "more questions." I told him flat out: I was ready to check out 30 minutes ago, but he left us hanging high and dry. I was literally about to tell him which set we were buying, but after that experience, I decided right then and there that we wouldn't be supporting this business. We walked out. Bottom line: You need to get your priorities straight. UPDATE: I'm updating my previous 1-star review to 5 stars because of one person... Senior Manager Anju (I hope I spelled that correctly). After that initial visit yesterday which left us feeling disregarded and unimportant... Anju reached out to me personally to make it right during our phone call. It takes a true leader to own up to a mistake and honestly she did so with such grace. Took full accountability for her store and them some. When we returned today, we weren't just 'customers' we were felt like actual guests. Anju provided the kind of high-touch and personalized support that made the store feel more like a community. She was patient, informative, answered all my questions and incredibly kind to our 5-year-old. She made sure we walked out happy and we left with the perfect Roland TD-07DMK Electronic Drum Kit and a matching V-Drum Amp. I felt Anju made it her mission to make sure every detail was handled perfectly so we could focus on the excitement of our daughter's musical journey instead of the issues we faced previously. It's easy to be a good store when things go right, but how you handle things when they go wrong is the true test... Anju passed with flying colors. From here on out we'll be supporting this business under her leadership. Mahalo for turning this around for our family!

They have such an extensive variety of musical instruments! I went on a Black Friday sale day but…read moreI still received top notch customer service. I was never forgotten and was constantly being asked if I "needed anything" while I tried out a new guitar that I purchased that morning. Prices seem comparable to other local music stores. I almost forgot to mention that their website provided me with much more information about the guitar that I was looking at than I could find on my own via Google! I should've started my research there first!

Dave and Aaron are super laid back, extremely patient, and makes it enjoyable to learn an…read moreinstrument. I like ending a long work day going to drum practice and laughing and having fun. Also seeing the younger kids thrive during their music lessons amazes me and gives me the courage to push forward with my drum lessons. I'm not done with drum lessons, but I wanna learn to play the piano and guitar too. Thanks, Dave and Aaron.

Been sending my son here to learn piano since his 7th birthday a year ago and every lesson has been…read morea pleasure. Dave is an amazing instructor and just a likable guy in general. The lessons are a lot cheaper than I've found elsewhere and he teaches them right in front of you as well. I'd heard that some places pull them off into private rooms and I don't think I would stand for that. Here you get to listen to every lesson. It's not even been 10 months since my son started and he's already working multiple key changes in a single song and playing with both hands fluently. 100% recommend.

Music Center of Hawaii is very small but the amount of instruments and service far exceeds their…read moreshop size. They are one of the only shops that repairs saxophones, violins, and standup bass's. They have a huge selection of violins, flutes, saxophones just to name a few. The staff is absolutely top notch any thing you need for your bowed instrument is there.

Best experience I've ever had in a music store. My son was freaking out because his saxophone…read moreneeded some repairs, and the employees did an amazing job helping me a getting his saxophone up to par. they were extremely knowledgeable and knew exactly what they were talking about and helped me find exactly what I needed. We will definitely be back and be doing all of our music store needs right here.