First time there, very impressed. I had two teeth extracted. Painless, well almost…read more When you have a good business scheduling is a chore. I know.....I just closed my service business. A lot of people are jerks. They want it NOW on their terms. Call backs.........HA HA. People don't answer their phones any more , or call back. These are the same entitled jerks who leave a bad review. These are the same jerks that are NO SHOW / NO CALL, then expect a reschedule next week. Office staff was prompt and courteous. Dr Bouffard listened to all my concerns and took the time to explain. His assistant was very nice. What more can you ask for? Got follow up appt. in a week. Consultation appt with 2nd DR. in 3 weeks.

I have been going to this office since I was a child and had never had a problem, I am fortunate…read moreto have healthy teeth and very few cavities in my life so far. Today I experienced the worst visit I have ever had. I got there early, 8am appointment was there at 10 of to be safe, first appointment of the day and didn't get started until quarter after because the hygienist Marissa was not ready. I felt extremely uncomfortable with both her conversation topics (complaining about their equipment and talking about their high turnover rates with hygienists) as well as the 20+ minutes of almost being drowned with a water pick while I was told to move my head and neck into extremely uncomfortable positions to make it more convenient for her and make HER more comfortable. I was so uncomfortable, was sprayed multiple times and had her entire hand resting over my eye at one point with skin contact. After 40 minutes of the appointment time she still hadn't started brushing/polishing my teeth and instead was lecturing me on flossing. Again while not actually cleaning my teeth, just sitting there. I said I had no plan to, and just wanted my cleaning done. Again this is 40 minutes in, and I do have a job of my own to get to. She struck my cheek, I am guessing in her mind it was playful, but as someone who was already EXTREMELY uncomfortable at that point it was completely unnecessary and unwarranted. I got up, said I was all set and left. I asked the woman at the front desk if there was a comment card I could complete and she said I could just tell her the problem. Like I said I have a job to get to, so I called on my way there and explained the whole situation as I am doing here. She apologized but said all she could do was make sure the next time I was with a different hygienist. Keep in mind Marissa is already the 4th one I have seen in two years so the odds of that were pretty high anyway. But since there is no other solution, or comment card for the real manager/ owner. Here is it. They would not provide MARISSA's last name, but when I find a NEW dental office, I will be sure to make sure she is not on staff there.

Got standard dental work done. Was told I had an old filling in an upper molar tooth and it should…read morebe removed. I couldn't get another filling so I had to get a crown. Got the crown and my tooth was shaved to low and hit the nerve. I then had to get a root canal. The root canal now went through my brand new crown. Multiple issues with the tooth after the root canal. The crown then cracked and I had to pay to fix the crown. Went to a new dentist who removed the crown since it cracked again and the new dentist said the tooth was shaved down to far and they couldn't adhere a new tooth. Now I have no tooth. I highly wouldn't recommend!!!!!

This dentist is awful. Being a true customer for years, he did me wrong. He performed root canals…read moreon my teeth without telling me. He removed fillings to replace them and performed the root canals. I had no prior issues with my teeth. I ran far from him and obtained a much more honest dentist. And I have had no issues with my teeth since. Be careful.

Dr. Javid is absolutely incredible! I'm the kind of person who isn't the biggest fan of the dentist…read moreand he always puts me at ease. He will always tell you what to expect before doing it. He is really nice and knowledgeable. He's been able to listen to my complaints I have had and actually resolved my issues unlike some other places I have been to. Ewa, the dental hygienist is really awesome and I love how personable she is. It's always a pleasure to come and see her! All other staff here is great too! It's never disappointing coming to this dentist's office!

The best dentist in the state, maybe in America, and no I have no relation! I've had many issues…read morewith my mouth since my mother In the 80s gave me sugar babies and rock candy on a daily basis unknowingly to the consequences. I am a baby with sensitive teeth. Dr. Javid is very gentle. When I first went to him back in the late 90s I had just lost my dental insurance and he worked with me. I since took my daughters and moved to Florida five years ago and still fly up for cleanings alone. I could write 15 paragraphs on my issues he fixed and very affordable for someone that was self employed, self insured. I've had bridges, Root canals and filings over the years from Dr. Javid and his staff is always great. My teeth look and feel great.

I have severe anxiety about dentists, and generally even a cleaning causes me a great deal of…read moretrauma I need time to recover from. I needed a tooth extracted. I knew it would be difficult. I made the appointment and was asked if I wanted two appts - one with a consultation and one with the extraction. Well of course I didn't want TWO appts, I just wanted to get it done. I did not get a consultation, but when I asked the receptionist why it would be needed, she said "You know to discuss what is needed for your tooth." Well they had an Xray from another dentist. Seemed a waste of time to me. I told them about the anxiety when I made the appt ("I have extreme anxiety, so I may need addtl support during this"), I told them when I showed up (I have anxiety, I need whatever you can provide to make this easier). I told the nurse. I told the doctor. I told everyone who would listen I needed as much support as they had. Everyone nodded. There was no nitrous, no offer of sedation, no additional support beyond "we can numb you longer" which, bless them, is not really helpful when you have severe anxiety. I cried while they extracted it, but I held very very still while crying, except for the trembling, because my childhood taught me to be still during traumatic moments when I am being hurt. There were no blankets offered, no headphones available, no tvs, no distraction. Nothing at all really. Just me in a freezing cold room having trauma done to me. Does it make it any better that my insurance paid for it? Not really. I like to think Dr Castaneda would have offered nitrous or additional supports if they were available to the practice. I would have paid for any of it, no question - we could have afforded it. So clearly they just...don't? Which is awful, really. Not even one sad faded poster on the ceiling for me to stare at instead of a bright light. We are full time nomads. I saw a gyno in Austin, TX who had nitrous for the anxious. Too bad they didn't offer dental work. Spent the evening sobbing and being held. Thanks for the trauma. Will bring it to my therapist next time we meet. (three stars were for getting the tooth out, I suppose, which needed to happen, but holy crap is this going to take time to process)

Absolutely amazing. I have severe dental phobia and hadn't seen a dentist in years. Broke a tooth…read moreand had no choice. Called on a Friday afternoon and had an appointment for Monday morning. The staff was so nice. I wasn't nervous at all. From the check in to paying my co pay. Everyone was amazing. I had the woman dentist- forgot her name, her and the 2 assistants were amazing and I felt nothing at all. I hope I don't need to go back but they're awesome I do need to!!!

He is very expensive and shows no mercy towards people who do not have a dental insurance he…read moreaccepts anymore. When he goes on vacation there is nobody to cover for him so you are stuck going to a new dentist if you have a emergency because he doesn't know how to leave a message and all you hear is him saying the last 4 numbers of his emergency phone. While working on you, it's like you are not even there because there is no communication. I dread going to him.

Michael and Dr G are hands down the best dentists in South County. They make you feel so welcome…read moreand give the best cleanings. The office is clean and the front desk persons are friendly. The only thing I want them to change is playing CNBC in the exam room- at least let me see some MTV or VH1. Cant go wrong with music channels LOL

I have been going to Politelli Family Dental for a few years now and, I have to say, I am so…read morepleased I found them. The office staff are friendly and helpful, the hygienist is thorough and very personable, and Dr Polittelli is the best dentist I've had. He explains all procedures, and he makes you feel like he truly cares about his patients.

The office staff was very pleasant and helpful. I got my teeth cleaned with Doreen and she was…read morefunny and friendly. Had a good cleaning experience with her. Dr Politelli came to do a routine check and he was also very professional and friendly. Really enjoyed my visit. At this point in time, they only take Delta Dental, Blue Cross and United Health Care insurance.

Not only has this Office lost two doctors because they just left because the owner is not very…read morenice. He has treating his patience with the most disrespect by taking vacations every month or supposedly taking vacations. I've called three months in a row because my dentures are broken that they took care of. And I've been pushed aside to say that the only Dr, which is the owner is going on another two weeks. How often does a doctor need to take a vacation when there's no other doctors on call. Say the least it is the worst run office I've ever been to in my life.

I was visiting from out-of-town and Dentist Ramirez took me during an emergency, made me…read morecomfortable with his personality, was completely thorough in explaining his assessment, treated me, and a week later, my mouth problem is gone. Lovely staff all around. Wish I lived in Rhode Island just to have him as my regular dentist.

The office is beautiful, very clean and organized, the staff is amazing all very friendly,…read moreprofessional and they take the time to explain everything to you , I had a filling done and it was such a great experience,Dr Dasilva has amazing bedside manner and she was so gentle , Her assistant Paisley was incredible so friendly and made the experience even better, Best Dental visit I have ever had , no post op sensitivity or tenderness at all . I highly recommend this practice they are top notch care .

We have been clients at this dental practice for at least 5 years. We are elderly & on a fixed…read moreincome. Dr. Vanderpool agreed to a payment plan for us. We pay every month. Recently we both had tooth extractions. $300.00 per tooth. Our bill went up to over $1000.00. We were going to start paying more after the holidays. Unfortunately we received a letter notifying us that we were no longer allowed to go back until the balance was paid in full. Unfortunately Dr. Vanderpool only cares about the money. I do not recommend this practice. I also had a tooth pulled, was in pain for two weeks. I did get a quick phone call from another dentist in the practice. Dr. Vanderpool was supposed to pull the tooth but he has not been in the office too much. I would stay away from this dental practice. Unless you don't mind paying through the nose for sub par service.