This was brought to my attention by another client of Maggie. It's very disheartening to see…read moreanother woman to trash another woman who is trying to make an honest living. Maggie and her cleaning company has been cleaning our home and business for the last 6 years. So, I asked her about this review. She said you booked for a two hours cleaning, so like they do for everyone, you were asked if there is any room that you need special attention so that your time is used wisely and is more beneficial. She and her sons end up spending 6 hours to clean your home. There was some additional attention that was needed in your bathroom, that she had suggested using a harsher chemical, because she uses natural cleaning products. You became angry and shouted that "you will ruin her!! The conversation was recorded outside by her minor son because he became scared of you yelling at his mother. Maggie had attempted to reach you because of that 2013 review, but you had never responded at all. We have advised Maggie to take legal action because this is not just her business reputation but her personal mental state that you are attacking! Maggie is a very hard-working single mother that truly believe in fair treatment. She is honest, we trust her with our multi-million-dollar home and business. She has well known clients both in Tulsa and in Oklahoma City because of her integrity. J. Evans, Broken Arrow, Ok 11/2019

I paid in advance for three (3) hours of a cleaning session. The appointment was set up a month in…read moreadvance and confirmed a week prior to the appointment date. The person who was supposed to clean never showed up. I called three times trying to reach the company and left three messages. I called fifteen (15) minutes after someone was due, one (1) hour, and one and a half hours (1.5). I finally received a call over 48 hours after the appointment from the owner or lady from Lucas cleaning regarding the cleaning. She advised me that a lady who worked for her was in a car accident. I asked her why she didn't call to let me know after I called and left at least three messages for her that day. She said they just shut down. She didn't offer to reschedule me and didn't mention any type of reimbursement. As a responsible and reliable business owner, I cannot afford to take another day off to wait on a service where they do not or refuse to provide ample and open communication to their customers within a reasonable amount of time. I have already lost one work day and I cannot afford to lose another knowing full well that they will not contact me if any employees fail to show.