Well, I guess the day on which they moved me from one apartment to the next, in Hattiesburg MS,…read morethey was having 10 bad-hair-days. I booked the move 3 weeks in advance. I asked the phone operator how much it would cost to move me. He asked, "How many bedrooms?" I replied, "One." He asked, "How many levels?" I replied, "I am moving from a one level to second level." Peanut replied, "It will be $130.00." I told Peanut that I will call back in about 1 week to put the $50.00 deposit down. I did that and asked again, how much it would cost, we repeated the whole statement above, he again said $130.00. The day before the move I was told it would be $130.00 per hour; instead of owing a balance of $80.00 I had to pay $220.00 the day of the move. The driver got mad and said, "He locked you in at 2 hours, I am only going to move what I can move in 2 hours." I hauled most of the items to the truck myself. They broke so many items.

They were very responsive after I left a message! And can get it done! Carlos has the best customer…read moreservice in the hub city! He let me know upfront what problems we might run into. These guys get stuff done and take names!!

Best. Moving. Company. Ever! We have moved many times thanks to Uncle Sam and Nick's crew was by…read morefar the most professional, courteous and thorough bunch. They were prompt, took such care of everything, asked for clarity with placement of large items, offered to unpack absolutely everything. Will use them again if needed!

Best movers I've ever dealt with! Very professional and organized business. They were very careful…read moreand meticulous with our furniture and fragile items. I will definitely be using them again and recommend them highly!

I had the worst experience with this company. They were no shows twice. I had to scurry and hire…read moresomeone else which put me in a bind.

From the owner: At xtreme movers we have had 3 years + Moving experience…read morewith our team, we offer xtreme packing & moving, affordable prices & local & long distance serving MS surrounding & out of state areas ! Call us for a quote today!!

I wish I could give negative stars. I don't even know where to begin, everything was wrong and…read moreunprofessional. For starters, they advertised strong young men. We were given two older guys, one guy looked to be almost 60, the other guy in his mid 50's. The older of the two moved extremely slow and hardly stepped a foot off the truck. Not to mention I had two guys helping them. It took them 2.5 hours to move a couch set, two TVs, two dressers, and a deep freezer. Mind you they mentioned already being tired from doing jobs in Memphis prior to servicing me. I felt like they were running the clock up on me. Fast forward, there is an accident on the road and the guys pull the truck over at a gas station. The older guy is looking under the hood of someone's car, talking to guys- just having a good ole time. The younger of the two was getting food and drinks. Clock is still ticking. I know we were at the gas station a good 15-20 mins. Zoom forward, the older guy tells us we should keep straight to avoid the accident. After 20 mins into the drive they call and ask do I know where I'm going. Um no sir, you suggested we go this way. Long story not short, it took us 2 hours for a 30 min trip. Ok boom, we have been communicating with someone over the phone who was taking our payment (Vlad). He tried to charge me 600 halfway into the trip. My bank alerted me and would not allow it to go through until I accepted it. This was earlier in the day after we had loaded the truck and was on the way to our destination. Ummm, sir, how is this 600.00? We aren't even finished yet (125/hr). He said he was guesstimating. Sir, please don't guesstimate with my funds. Especially when only one of your guys is working. That older guy could have really stayed at home. Meanwhile, he is slick over looking my frustration and is more concerned with getting my funds. I asked for the name and number to someone higher up so I can discuss what's going on. He failed to provide me with the information and insist someone is going to call me Monday. I doubt that. Meanwhile, we finally get to my new house & they refused to unpack my furniture until a sign a contract. Ummm, sir? You should have taking care of that prior to touching my things. This was the first time I was hearing anything about a contract. At this point I'm boiling with frustration, my service is going in and out and your harassing me about signing a contract on my phone when everything is almost done. Finally, the contract was able to successfully go through. So, we started this journey at 5:23( they were late for my 5:00pm appointment). It's 9:00pm, I leave to go down the street to get pizza. When I come back the movers are gone. So, it took 2.5 hours with 2 additional helpers, but only 30 mins to unload. What a load of crap. Just a scam to run the clock up. Once again I was told that grandpa was slow and didn't do much of the work when it came to unloading. Almost done, so when I come in the house, I noticed one of the dressers was broken. I know they had to have seen there damage. I called the number that the guy was calling me from, harassing me about the contract, and would you guess it- no one answered. I am the most positive and optimistic person you will ever meet. However, I can not in good conscience allow someone to spend this much money and get frustrated, ignored and disappointed. This is completely bad business practice and no one should have to go through this. They completely ruined what was suppose to be a good day. Follow up: A manager was suppose to call me back Monday morning. That never happened, I called and no answer. I called from another number and he answered (Vlad). When I asked to speak to a manager he told me he was the manager, where as on Saturday and Friday he told me someone would be in Monday morning. I also left a VM about my broken dresser and I have yet to get a reply on that. Vlad thought the sourish was funny and gave me the run around. I never was able to speak to anyone that could resolve this my issue. Truth is Vlad is the owner, there isn't a manager. I have moved all over and I have never received such poor service. I have recorded all conversations and the way this guy talks to me is in acceptable in a customer driven industry. Also, I was told there would be a 50 deposit but I was charged 75.00. So that's 675 total. Also they have had their accreditation revoked from the BBB for multiple complaints. Hold this I was told there was a money back guarantee. I want my money back, I now have to purchase a new dresser and I was not a satisfied customer nor was I helped.

The owner of Spyder Moving, Vlad, is very misleading!!! I wish that I could give minus stars!!! DO…read moreNOT HIRE!!! He quoted us a great price to move our belongings from Pearl, MS to Tampa, FL. 90% of our belongings were already packed and in storage nearby to my mother's house where we were staying temporarily. The storage rooms consisted of household items neatly packed and arranged in a 10x10 and a 5x10 storage climate controlled storage facility. Upon request, I provided Vlad with a thorough and comprehensive list of our items both in storage and a my mothers home. I provided this list multiple times at Vlads request. I asked and was reassured that my furniture and framed artwork at my mothers house would be handled carefully and would be wrapped with cling wrap and with moving blankets. After the 2 movers arrived late, they spent approximately 7 hours loading the items from storage and finally arrived at my mothers home to begin loading just after 6 pm. In order for my husband and I to arrive in Tampa on time for the closing of our new property, we had to leave the movers with my mother to supervise the remainder of loading of our belongings. They were tired and the older of the 2 men stopped to rest and complained many many times. They did not wrap any of my furniture or artwork. The only items that were properly wrapped for transport were the items from storage that my mother and I wrapped when the items were moved into storage initially. These same 2 men, left my mothers home just before 10 pm and attempted to drive straight through to Tampa with short stops to nap along the way. They ultimately did not arrive in Tampa until the following evening after 7 pm. Our HOA would not allow moving after 8 pm on a weeknight resulting in the necessity for the movers to stay overnight in Tampa and keep our belongings overnight in the moving truck. After contacting Vlad to explain that the movers would not be able to work through the night, he agreed in lieu of charging us a "storage fee" for the overnight storage of our belongings in HIS truck, he would allow us to pay for the room that the movers would stay in overnight out of our own pocket. We were able to have them unload our mattress for us to sleep on before they found lodging for the night. When they arrived on Friday morning it was after 9 am. After 10+ hours of unloading our belongings, paying them cash for their previous nights lodging, money for lunch/a meal, many more complaints from the older of the two movers about not being informed by the owner of the moving company that this contracted move included a high volume of items, "so many heavy furniture items", unloading contents into both a second level condo and some items into a local prearranged storage facility, they were finally done just after 7 pm. They were told by Vlad to return immediately without stopping in order to begin another move ASAP. After the whirlwind and chaos of their move of our belongings, we went on to find thousands of dollars in damages. Nearly every piece of furniture, mostly hardwood and many sentimental pieces that had been passed down several generations, had gouges, nicks and scratches from not being properly wrapped with moving blankets and furniture wrap. In their rush to get done on an unrealistic time frame as instructed by the owner, they carelessly caused damages that exceeded the cost of the move. When I contacted Vlad to explain the damages, he did not take my call. And then continued to add insult to injury by adding additional charges and fees to my credit card without authorization, one of which was for the "overnight storage" to keep our belongings in his truck after they arrived late on Thursday and could not unload. Ultimately, we had to hire an attorney to demand a refund for Breech of Contract, to demand a refund on the cash that we gave to the movers to cover their overnight expenses and meals, and to demand that Spyder Moving Company pay for the damages that they caused to our furniture and other belongings. Thankfully, our bank/credit card company reversed the charges while they investigated this incident. Our move was contracted to begin on 01/27/2021 and end on 01/28/2021. It took a day longer and ended with permanent damages to our property. As of today, 03/27/2021, Vlad the owner of Spyder Moving has yet to reply or comply with our attorneys demands. Unfortunately, we will now be forced by his lack of response to sue this company in an effort to be made while again. We absolutely DO NOT recommend this company. The owner, Mr. Vlad, obviously does not care about honoring his contract nor his word and demands his employed movers to provide a service that is unrealistic in timeframe, unsafe without accommodating their need for rest/sleep during a move such as ours, and misrepresents his ability to safely and carefully move a customers belongings without damage or attempt to rectify his failed attempts.

Very unprofessional! They were helping my soon to be ex-wife move and an altercation between my…read morewife's (ALLEGED) lover and I began. One of their crew members jumped in not knowing what the situation was even about and began making threats to go to her car to get her gun and call her "people". None of the ordeal had anything to do with her as she continued to intervene. I asked her to leave and she refused. She said she didn't care it was my house and kept moving items. So, when she stepped out with more furniture I locked the door. She began trying to kick down my door and I had to call the police.

This is the MOST UNPROFESSIONAL sorry company I've ever encountered! I scheduled an appointment for…read morethree hours that was to start at 9 am. The unprofessional, lazy workers didn't show until 10 am. I called the lady, who states she's the owner, to see if I would be able to get some of my money back to to the tardiness of the workers. She stated NO and stated that their time will start once they make it there. I informed this female that I only had my uhaul until 12. She proceeded to inform me that uhaul will not charge me if the truck is late. Once the workers followed me to the storage room they didn't know how to load my things, mind you I did NOT have very much to move. It took them an hour and a half to load one bedroom suit, a bunk bed, a tv stand, and other miscellaneous stuff. Once it was loaded it took the workers another two hours to unload this same bedroom suit and miscellaneous items. There was an issue with one of my televisions and I informed the workers not to worry about because I didn't feel like going back and forth with anyone. They called the "owner" anyway. She proceeded to come into my apartment and we spoke about the tv. She left stating she had to go to the doctor because she was pregnant. Once the job was finally complete, one of the workers(Shade) stayed that they needed a six digit code. Now it was not stated that the code was needed immediately it was stated to send the code to the owner's number. I went about my day; I returned the truck, went to the front office of my apartment complex and spoke with the manager, then came home to straighten everything out. I was in my apartment no more than FIVE MINUTES when there is a police like banging on my door. I am walking to the door and I hear a female voice yelling, "COME ON MS. HOLIFIELD WE KNOW YOU IN THERE, OPEN THE DOOR!" I open the door and it's the same female from earlier, the "owner" and she says, GIVE ME MY CODE. I'm looking like, oh she's playing. She was breathing hard and she said again, MAN, GIVE ME MY CODE. I was smiling like this has to be a joke. I look out the door and she has the two workers that moved my things earlier(no more than two hours previously). She screaming, talking about I called your daughter's phone and she said that wasn't your phone and all this hoopla. I was trying to tell her the situation, but she cut me off. Then the worker Shade said, "MAN, DON'T NOBODY WANT TO HEAR THA, GIVE HER THE CODE!" So, go through my phone because I just so happen to have screenshot the code from earlier. I give her the code and while she's entering the code in her phone she says, " I DON'T HAVE TIME FOR A MF(said the whole word) to be playing with my money. I'm still smiling because it's all funny to me. After she gets the code, she proceeds to screenshot the picture I had in my phone of the screenshot the code was on. I ATTEMPTED to inform her that it wasn't like what she was thinking and she stopped me in the beginning of speaking and said "DON'T NOBODY WANT TO HEAR SHIT!" After she's finished doing whatever it was she thought she was doing, she proceeds to walk off. Then she says, SHE BETTER HAVE GIVEN ME THAT CODE OR SHE WAS ABOUT TO GET HER ASS WHIPPED! I'm like smiling because she's very entertaining! So, she and her workers are walking down my steps and she's still talking about whooping my ass, lol. I informed her there would be no ass whooping here! She proceeded to be GHETTO, RACHET, UNPROFESSIONAL, IGNORANT and whatever else word goes along with her actions. Talking loud, being disrespectful to my neighbors(whose children were getting in the car), by loud talking, cursing, telling me that's why I'm going through what I'm going through(per the conversation she and I had when she came previously) and so on. I told her be blessed and walked off! THIS IS SOME OF THE WORST, HOT GARBAGE, UNPROFESSIONAL, AWFUL, DISRESPECTFUL, UNEDUCATED, ROGUISH, LOW DOWN, IGNORANT, PILE OF HORSE POOP I HAVE EVER ENCOUNTERED. If I could give a negative, I definitely would! THIS COMPANY DOES NOT NEED TO BE IN BUSINESS WITH THIS FOOLERY!

DO NOT USE THIS "COMPANY"!!!!!!!! They require a 30% deposit to schedule the move which they do…read morenot tell you that is for them to rent the truck. They called me at 11:00 p.m. the night before the move because the $700 paid upfront had not been deposited into their account, and they could not rent the truck for the move. They asked me to rent the Uhaul truck for them so I did due to needing this move to take place the following morning due to time restraints! They did not tell me the charges i was actually paying was for a past due balance these crooks never paid of over $800 dollars so I am not out on this move $1500 at this point which was going to be part of the final move cost. The day of the move they confirmed with me that they would be there by 10:00 to start the move. 10:00 comes around No movers....11:00 comes around no movers so i start to call and text these people "Hey where are you".... No response.....12:00 comes around still no mover......1:00 comes around still no movers that have $1500 of my money! I am calling, texting, emailing trying to figure out where they are. No communication back from them! I tell my team to go home it looks like we have been had. We all go home and i get a call around 4:00 or 5:00 saying "Hey we are here" so 6-7 hours late with no communication they finally arrive after everyone has left. I tell them to cancel the move and refund me my money that this was unacceptable! They then tell me the $700 deposit was non refundable so of course i lost it at that point! They started giving me a sob story about how they lost their phones blah blah blah blah...... They said they would refund the money well i have yet to see that money back from these crooks! I cancelled to card that i paid for the uhaul with to avoid additional charges since i had put everything in their name i had just paid for it. A month goes by and i see another charge from uhaul on my card for almost $400. I called Uhaul and this was the amount that was put on hold for the rental fee and there was still another $2100 liable for the account due to the uhaul not being returned! These crooks never returned the uhaul, and the police found it abandoned. So now i am out $1900 on this move plus the cost i had to pay other movers to do the job these low lifes decided to screw me on. I cannot say this enough "DO NOT USE THIS "COMPANY" if you can even call them that! They should be in jail for the money they stole and the time that was wasted. Do the job you quoted which they undercut everyone else in the market i am guessing to scam people out of their money. DO NOT USE THIS COMPANY......................DO NOT USE THIS COMPANY........................DO NOT USE THIS COMPANY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

From the owner: Here at E-Z Move we specialize in making sure our customers get the most out of every step of their…read moremove. We can handle everything from packing and cleaning to loading, unloading and setting everything up in your new home anyway you desire. Whether you have your own truck or need us to provide one we have you covered. Don't forget to ask about our Specialty Items moves Piano ,Safe, and Grandfather Clocks. Whatever your needs may be,we'll make your move E-Z.