Spencer and his helper were very easy to schedule with, prompt according to the schedule we had…read moreagreed on, and very helpful and efficient when moving our piano. They quoted a very reasonable price and they stuck to that number. Payment was very quick and easy. I would definitely recommend them, and I will use them for any future moves.

Spencer and his team did a great job! He was very responsive and the quote was very reasonable…read more The team was late due to a truck problem but kept me well informed. They were very quick loading and unloading the truck. They were very careful with the items. There was no damage. I had things in my van and they were kind enough to help me unload it. I couldn't have asked for a better experience. I would highly recommend them and would use them again if needed.

We've been clients of Dan Lawrence for about 9 years and I have so many nice things I could say…read moreabout him!! His wife and son are wonderful as well!! He is honest, helpful, kind, knows the stringed instrument world extremely well, always has his client's best interests at heart and it shows!! He explains things wonderfully!! We have purchased violins from him as well as cellos. ALWAYS a great experience!!! Thank you Dan Lawrence String Instruments for helping us make beautiful music in our home!!

I can't imagine going anywhere else after the experience I had buying a cello bow for my daughter…read morefor Christmas. Mr Lawrence was so nice, informative and just an all around nice guy. Great value!

We had them move our furniture out and back in during our floor refinishing. We also used them to…read moremove furniture between our home and storage unit. They were simply excellent! Professional, timely, careful, kind, friendly, and cost effective. We most certainly will use them in the future.

Unfortunately we 75% of our furniture break in our pod after it was loaded to a POD by this…read morecompany. Really unfortunate and not worth the money if you are moving long distance.

I highly recommend this small strings shop for purchasing and repairs. Carolyn, the owner, is…read moreknowledgeable, reliable, and friendly. We bought a student level violin, then a step up violin, and now a student level viola. All instruments have been excellent quality and excellent prices, less than competing string shops. Additionally, Carolyn does not push her customers into buying or spending more than they want. She educates and then steps back to let the customer decide. My daughters love their violin and viola. Their music teachers have been impressed with the quality of their instruments. I plan on buying a step-up viola from Alter's when the time comes. I know I will find quality and excellent pricing at Alter's Violin Shop.

World class products and service. In over 22 years doing business with Alter's , I have always…read morebeen amazed at the service, knowledge and quality offered.

I am so pleased with the great piano teacher match through Shining Light Music. When I called to…read moreinquire about teachers, I communicated that our requirements are stringent: my son is 6 yrs old, and while he likes piano, he doesn't looove piano, so the lessons have to be fun and engaging to encourage his progress. He's had 1.5 years piano instruction, and he doesn't respond well to some of the "too basic" piano book courses we had temporarily explored with a couple past teachers, so it's a challenge to level him up with material and technique that is age appropriate and fun enough but not too basic, nor too complex. And we had limited time availabilty as our schedules are maxed... It's such a blessing that the receptionist recommended Ms. Emily Shelp! Ms. Emily is well qualified; she possesses a Bachelor of Music in Piano Pedagogy from Bob Jones University and has been playing since she was 7 yrs old. Her bio is coming soon to the Shining Light Music teacher page. Best of all, she strikes the right notes - I couldn't resist the pun! - in working on my son's technique and making it fun. She motivates him with weekly fun point-competitions (to earn country stickers in his passport, medals, trophy, etc.) which has resulted in him reminding me that he has to memorize a song for the next lesson..cuz he wants the points! (whoo hoo, he's no longer resistant to practicing!!!!) I feel that she is the right piano teacher for his current level and needs; she employs a cheerful and focused Kindergarten/First Grade encouraging teaching style to keep all the lessons fun and on track, she's able to motivate and consistently award with positive reinforcement, able to redirect him when he gets silly (after all he's been in school all day, then straight to his lesson!) and I appreciate how she is able to teach finer technique in a way that he understands. She would be great for both beginner and advanced students.

Nate helped me today and was amazing! I was buying a guitar for my son and he helped fill in my…read moreknowledge gaps and gave great food for thought in my decision process. He also tested the guitar for me and I was impressed by his playing too! Thank you Shining Light... you've got a good one there! The deal was incredible too!

Absolutely wonderful company and people. I just recently drove from TN to KC to work with ACB in a…read morequest for "The Horn". From the moment I walked through the door, I was treated like a VIP. Every single employee was kind and helpful. I spent a majority of the day with Roman. He was fantastic. He listened to my needs and wants and then proceeded to grab horns that might fit my needs. He was very effective in asking all the right questions to help me dial in the best horn for me. I honestly thought I would be walking away with the most expensive horn there. However, I found that the perfect horn for me was a Bell BT-11 horn. The setup was exactly what I wanted. I tried a bunch of other brands and even multiple Bell trumpets. However, the BT-11 was built for me. They took me to lunch at the diner next door which was fantastic. Trent was a genuinely great guy. I appreciate the fact that he took the time to talk with me about a variety of topics. Eric was so incredibly helpful, especially in getting my appointment scheduled. Chacka...excuse the spelling...was super nice and very helpful get things rolling the moment I arrived. I give my highest recommendation to ACB. I am a customer for life. I will be referring folks to them for years to come. Thank you for a truly wonderful experience!

**Disappointing Treatment of a Returning Customer**…read more Over the past two years, I purchased three instruments from Austin Custom Brass--a pocket trumpet, a Manchester professional trumpet, and a Brasspire Unicorn flugelhorn--as well as several mouthpieces, mutes, and accessories. My previous transactions had gone smoothly. Recently, I considered purchasing a CarolBrass C cornet for around $1,900. Since I couldn't try it in person, I asked specific questions about its condition, specifications, and pre-shipment inspection before committing to the purchase. Choosing a musical instrument remotely is not easy, especially when it's a significant investment. You have to rely on recordings, YouTube demonstrations, and the information provided by the seller. I wanted to be sure the instrument was right for me before making a final commitment. Rather than addressing my questions individually, I received a brief, general response that their instruments are checked and tested before shipping. Before I had confirmed the purchase, payment requests began arriving through multiple channels. I had not finalized or paid for the order. Shortly afterward, I had an opportunity to sell an older cornet, which could allow me to consider a higher-level B model instead. I explained the situation by email, politely asked for a little more time, and thanked them for their understanding. The response was: "We will cancel the order. This will conclude our business, your account is now closed at ACB, best of luck on future endeavors." After two years of purchasing instruments and accessories from this business, I found this response unnecessarily abrupt and disappointing. I had been transparent about my questions, budget, and uncertainty throughout the process. I wasn't asking them to honor a confirmed order; I was trying to make an informed decision before committing to a substantial purchase. As a professional musician and educator with 25 years of teaching experience, I understand that businesses have their own policies. Still, I believe a little flexibility, clear communication, and respect for a customer's decision-making process are basic parts of good business practice. This experience has changed my view of Austin Custom Brass. I won't be doing business with them again, and I cannot recommend them based on this experience.

Jazz fans, classic rock fans, old R&B fans I found your "go to" spot in KC for your vinyl…read morecollection. Huge selection of the genres plus lots of misc crates to dig through. They also have a nice selection of new vinyl too. Including a small CD inventory. Everything is reasonably priced. I picked up a couple used Hendrix albums and they sounded great. But I also compared them to prices on EBay and I feel like I got a solid deal. They do have a listening station in the back, but it's more to check for scratches and such, the belt drive speed is off kilter. Be sure to talk to the owners. They love talking about music.

Didn't know this place existed!…read more Stopped in on a lark and bought three LPs right off the bat. This place is a dream. It's look and feel harken back to the old days of being able to wander into a record store shop around and flip through several hundred LPs check- out the latest stuff in from both the new and the latest used music. Then you can wander over to the other part of the store and look at the classic toys you grew up with and reminics about how much your Heman collection would be worth. Then snag a Voltron figure for your office shelves! I guess this shows how nerdy I actually am... but I know I will see many of you at this store!