Dr. Henderson took very good care of me after a tooth on my partial came off recently. He sent it…read moreto the lab right away and I got it back the next day. He also did some adjusting on my teeth that made it fit and look much better than it did. I love this dentist and was so happy to find him so quickly after we moved here 3 years ago. Yay for Dr. Henderson!!!

I felt very comfortable with my visit I typically have fear of dentist . I didn't this time Dr…read moreHenderson and his beautiful kind staff were amazing. Found my new Dentist

Hey, this is very nice bunch. Very cordial. I had bilateral fillings a couple of hours ago with…read morezero pain. I pride myself on not being a baby about needles and such, but even with that. I was surprised how well it went. They'll treat you right, hence, they have my hearty recommendation.

Absolute wonderful staff. I can honestly say that I have never walked out of a dentist office…read morehappy. The staff is friendly the dentist Dr. Nice is incredibly gentle and has great chair side charisma.

Love the experience each time I go! Lauren, my hygienist, is gentle and mindful of any discomfort…read more She checks in and adjusts, but gets the job done quickly and efficiently. Also, how many other offices will make you a fantastic iced coffee for your bday? (Thanks, Leeza!). Finally, Doctors Randall and Julien are caring care providers.

Poor communication they overcharge and do not listen. Be cautious. Wouldn't recommend but I've…read morebeen to bunches in town and severe would recommend

Dr Perry is the best. as someone who has never enjoyed going to the dentist, all the staff make me…read morefeel at ease. I would never trust anyone else with my dental care.

They were a great dentist office initially until I needed a major procedure. So, having many…read moresignificant dental issues throughout my life I ALWAYS ask for an insurance preauthorization, meaning the dentist office confirms benefits with the insurance company prior to starting any work to avoid any surprises. I was told we did this, I signed the estimate (told it was an insurance preauthorization) and we did the work. Six months later I received another large bill for the work, on top of the nearly $1,000 deductible I paid at the outset. It turns out the dentist DID NOT get a preauthorization for the work and I am now stuck with the excess bill. They did say "sorry" and said they would note that in the future we would always get pre-authorization for major work (too little, too late especially when I was told they did this), but, unfortunately, I am on the hook for the full short amount since it was only an estimate. Estimate I understand, big mistake caused by cutting corners at your customers expense, I will not accept. So now I am in for around $1,200 out of a $1,900 procedure. To be honest, I most likely would have shopped the procedure around other local dentist, delayed the work, or sought an alternative since $1,200 is not a small chunk of change. However the biggest problem now is that I no longer trust the dentist to do what they promise they will do and I can no longer trust them to be honest rather than cut corners at their customers expense. Unfortunately for them, I hold honesty and integrity to be some of the most important factors in dealing with a business, especially anything medical/dental since they are extremely important to my health and well-being, and wallet! In addition, while on the phone with the insurance company to dispute their underfunded insurance payment, I had to eat crow and apologize (for claiming they were committing fraud for stating they would cover said portion and then short paying) when they informed me that they never received a preauthorization and their portion was in line with our insurance policy. I was admittedly short and terse with them since I truly believed I had a preauthorization. That was a 45 minute, back and forth waste of time, where the poor agent was subjected to me accusing them of pre-authorizing a procedure they would never cover in the first place (at least to the extent the dentist said they would). BEWARE WHEN CHOOSING THIS DENTIST AS THEY MAY NOT DO WHAT THEY SAY THEY WILL DO!

Went in for my semi-annual exam and everything went well as expected…read more Jana did a fantastic job with my appointment and there was no pain.

This Dentistry has had many bad reviews but they had someone removed them, TRUST ME Mark is not a 4…read morestar dentist, RUN THE OTHER WAY!!!! Mark McComie likes to commit insurance fraud, he charge me for fillings on my #8 & #9 tooth when all he did was actually polish my teeth when I first came to him. Then he filed claims with my insurance company saying he filled my #8 tooth when all he did was throw desensitizer on my tooth because he overfiled my #8 tooth when he was in the process of filling my #7 tooth. And when he filed it down too much he made it sensitive (I didn't know was as sensitive until the numbing wore off) I verified this with his assistant while I was there that day because I felt it. So I took pictures of it when I got to my car and also when I got home so that I can have evidence to prove to Mark that he actually did file over on my #8 tooth But when I came to him with this information after a couple of weeks he tried to claim he didn't do it and that he runs and "HONEST COMPANY" and then he said he would fix it, well he quickly threw some desensitizer on it very sloppy, it took him less than a minute but in the process of polishing my tooth he chipped my #8 but I didn't know he did it until about a week later. When I felt it I thought it was just excess agent left on the tooth, but what makes him so horrible is he knew he did it and didn't tell me. You have to be a real horrible dentist to know you damaged someone teeth and not say anything, unless you purposely damaged that person's tooth. I don't know if he's a racist or he don't care how he treats people. Your not a good Dentist if you have to deleted all negative reviews on Google to make yourself look good. We all need to report this scam artist to get him shut down.

Great care and concern for your oral hygiene care …read more Dr Clark has been there along time , office is very clean , you wear sunglasses while cleaning to relax . Neat place

The staff is great however I had a problem with a bridge that they replaced about a year ago and…read morebetween Southeastern Endodontics that they referred me to, and the bridge they replaced I spent close to $4000 and now it is infected. I went to the new dentist Dr Kim (He bought Robert Clarks practice this year) who saw that it was infected and told me that he would confer with the endodontist (whom he had referred me back to and had told me it was a gum issue which is now clearly not a gum issue) and would call me about how to move forward. That was about 3 weeks ago and my tooth is still infected. I called their office two weeks ago and they said he would call me...still haven't heard back. Clearly they don't want to deal with a bridge that went bad after a year. I don't know whose fault it is or even if it is anyone's fault, but I have a bad tooth that Dr Kim has just abandoned me about dealing with it. So I guess their great if you don't have a problem.. I am having to find a new dentist to deal with an ongoing infected tooth that Dr Kim Just doesn't seem to want to address...or perhaps he and endodontist whom Dr Kim had already sent me back to who said it was a gum issue can't agree on whose fault it is. This is the first bad review I have ever given to a business...

Dr Rodriguez and staff are great! After experiencing issues with my previous dentist I took a…read morechance and went with ERFamily Dental. While going to a dentist is not fun, they were exceptional from the first scheduling through all the procedures I had. Friendly, helpful, caring. Above and beyond in their service to me as a patient. I had multiple crowns, extraction, cleaning, etc and very happy with the results. I have to say they are the best dental office I have had to date.

Pushed a patient in so I decided to asked about how long does It Take to get a new patient…read moreappointment, I ask the receptionist 3, 4 times and never got a response to my question instead keep asking me about the lady I dropped off when I explained what I was looking for 3/4 Times and then she tries to say she couldn't helped me too once I walked out and I was standing in her face asking for help in the beginning

My family started going to True Dental when our dentist, Dr. Thompson, joined the group. We…read morenoticed that service started to slip after they moved to their new office on Gunbarrel Rd. The last three visits my husband and I have had, we've been called back 25-30 minutes past our scheduled appointment time. It's frustrating to arrive 10-15 minutes early, then see everyone that arrived after you called back before you are. As many times as they call, e-mail, and text with appoinment reminders, I expect them to honor my time and be prompt as well. But most frustrating is the lack of communication of Dr. Thompson's departure. I visited him in September, with a follow up the next week. I was surprised that a different dentist performed the procedure. When I asked, I was only told that Dr. Thompson was no. longer with True Dental. My husband called before his visit a few months later asking who his denist would be, but was only told the practice had several dentists. He didn't find out who his dentist was until he was in the room. There has never been any formal communcation about the change. We are looking for another dentist with a smaller office that provides more personal service and values their patients.

The veneer on my front tooth broke less than 3 weeks from my son's wedding. When I went in 4 days…read morebefore the wedding to have the permanent veneer applied, it didn't match my other teeth. Dr.Stanford wanted to make sure "I loved it", finding a way to change the tint to match that same day. Thanks to the True Dental team, I do love my smile.