I hate to be the lone voice of dissent, but my experience here was...awful.
I actually went twice: once early last summer, when I had several inches of damaged hair cut off so I could grow it out healthily, and then again at the end of the summer, when he inflicted so much damage on my hair that it still, six months later, has not grown out (!!). Six. Months.
The first cut left me unimpressed, but there were so many good reviews for Kay on Yelp that I wanted to give him another shot--and I figured maybe he hadn't cut a great style that first time because he just wanted to chop it off--nothing fancy--to get it ready to grow out (?)... Or something?
Anyway, so I made up excuses to myself for the mediocre haircut and went back in September. And it was awful. I wanted slight layering--well, he cut one layer three inches from the bottom, and left it at that: a two-layer haircut, a stark line of demarcation with no blending--nothing. I was speechless when he showed me the damage. Normally, I would have asked the stylist to adjust the style right then, but it was such an utter mess that I didn't want him to lay a finger on it again. I bolted out (50 Euros poorer) and when I got home had my boyfriend take a picture of the back, confirming what I feared: it looked really, really bad.
"Doesn't it look terrible!?" I asked him. He scrutinized it carefully and said, "It just looks like...a mistake." And it did!
I immediately made an appointment at another salon. Within a three-hour period that afternoon, I had *two* haircuts. Crazy, maybe, but these are the lengths Kaysalon drove me to.
The second hairdresser of the afternoon shook her head when I showed her the hair. I said, "And I paid 50 Euros for this!" Mishearing me, she said, "Well that is the kind of haircut I would expect for 15 Euros!" "No," I said, "FIFTY!" She was gobsmacked. She salvaged what she could from the cut well enough that she's become my regular stylist. But, seriously, six months later, there is STILL a clear demarcation line where he cut that *one* layer.
The good news: I got a good hairstylist out of my trip to Kaysalon.
The bad news: That hairstylist was not at Kaysalon.
*NOTE* If you are someone who is very particular about having the haircut that you are paying for look like you want it to look, you must know that one thing that bothered me on my first visit was the fact that Kay very strongly resisted cutting my side bangs the way that I wanted them (and the way I have had them for years). He simply would not accept that I wanted them angled very (VERY) slightly higher than he had cut them--and he argued with me over it. "BUT IT IS A GREAT HAIRCUT!" he insisted. We went back and forth on this. Finally he angled them higher, but not without a long dramatic sigh of annoyance. Seriously? He acted like I had just criticized, and subsequently had him ruin, his greatest masterpiece. And it wasn't even a good cut to begin with.
Anyway, if you decide to go here...consider yourself warned! read more