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    Kaydium Therapy Services

    5.0 (2 reviews)
    Closed • Closed

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    1 year ago

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    K Devonne D.

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    1 year ago

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    Vitality Center of Charlotte - Michael Trombley, MD

    Vitality Center of Charlotte

    1.6(8 reviews)
    9.2 mi•Elizabeth

    They are not professional in any way. It took two weeks to get a call back. Once at the appt they…read moredo very little if any consultation, I even asked "do you not do any medical background survey?" The nurse injected me with 2ml of testosterone and showed me the 2ml mark on the syringe for me to do the subsequent injections. I was given no written Instructions. after 5 injections at home I called to find out what to do since I had used the vile and had 2 weeks until my follow up appt. They told me I was supposed to be using 1 ml, not 2 and would not refill the prescription. the nurse adamantly denied using 2 ml and claimed she told me to use 1 ml , which is a blatant lie. Written instructions would have prevented this, but being completely unprofessional, they don't write anything down for you.

    I've dealt with Vitality for 5 years, and recommended them to others including my uncle who has…read morebeen a patient there, and I've always been happy with Doctor Trombley. They've got some new staff members there though are very much not about helping out the patient. I ran out of medication and it missed the refill date on my medication by a couple of weeks, so I called them to ask that they call in the medication so that I didn't run out of medication which would be bad for my health. I was told by the guy who answered the phone, whose name was Jerome I think, that they were too big and too busy to call in prescriptions anymore and then if I ran out of medication that was my own problem. Since I've been a patient for years I ask to speak to dr. Trombley, only to be informed by Jerome that speaking to the doctor wasn't allowed anymore. I tried one more time and told him that I couldn't run out of medication and stay out of medication until they can reschedule me a new appointment, and that I would rather not switch doctors and that all they had to keep it for switching doctors for this call in the prescription to the pharmacy, but they told me that I should just buy the different doctor if I wasn't willing to do without my medication for several weeks. So I found another doctor locally and vitality has lost another patient. Well they've lost two, because my uncle will be switching with me. My advice is to find a different Medical Practice, as this one seems to have people at the front desk who are not conserved whatsoever with the health of the patients. They actually told me I was asking you to do me a favor and they didn't do that.

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    Vitality Center of Charlotte - Richard Boulware, PA-C

    Richard Boulware, PA-C

    Vitality Center of Charlotte

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    Kaydium Therapy Services - acupuncture - Updated October 2026

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