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    Recommended Reviews - Kayak Café

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    12 years ago

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    Arbraska

    Arbraska

    3.3(7 reviews)
    108.1 km

    Had my first zip lining experience here this past weekend. It was amazing!…read more Most of our group had never gone zip lining before and some of us were really scared. With a sense of humor the guides were quick to calm nerves. They were knowlegable and helpful. We will definitely be going back!

    This was my first time at Parc Laflèche and I was so excited as were my children, unfortunately due…read moreto a terrible experience with one of the guides our experience was ruined. As we were starting our adventure within 5 minutes of being on the course, this particular guide began yelling at me in front of the entire group that I was not using the hooks properly and if I did it again I would be asked to leave the course, she then proceeded to yell at my son and tell him"it would have been really nice if you would have listened to what I was saying in the beginning" ( he's 5 and was having a hard time opening the hooks and attaching them to the cable) She said it again and again and blamed us for holding back the group. While we were frantically trying to get through the course because apparently we were holding the entire group back, we overheard her saying " what is wrong with these people and it's their fault that we are behind!" We never said a word because we were really trying to enjoy the course and not let this women ruin it. All of a sudden she tells us to get down because our time is up ( we were supposed to have 2 1/2 hours to finish this course and we still had an hour left) so we went up to her and said " we don't understand why we can't finish?" She proceeded to tell us that we were cutting into her break time and our time was done! She then looked at her watch and said " oh I have the time wrong" okay you can finish. We finished with lots of time left over, and never got an apology from her. She was plain and simple picking on us the entire time. It is a beautiful course and would have loved every minute of it if we were treated decently.

    Photos
    Arbraska
    Arbraska - The Cave - Arbraska

    The Cave - Arbraska

    Arbraska - The Cave - Arbraska

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    The Cave - Arbraska

    Rafting Nouveau Monde

    Rafting Nouveau Monde

    4.4(7 reviews)
    67.9 km

    We had an incredible time!! Our guide Terry Jo was INCREDIBLE (seriously, ask for him - you WON'T…read moreregret it). We recommend the full-day adventure and go with the chicken or vegetarian wrap for lunch and the for dinner I loved the salmon, but Drew was all about the steak and potatoes. Give yourself extra time to stick around for the video viewing after - so much fun to watch with all your rafting buddies :) Here's our post for more tips and awesome photos! http://mrandmrsadventure.com/2015/07/14/nouveau-monde-whitewater-rafting-down-canadas-epic-riviere-rouge/

    I give this company a D-minus for their first aid / emergency preparedness and I deduct points for…read moretouching without consent. I was injured going over the "washing machine" rapid. The boat flipped up and I fell from the raft onto a rock. I landed face first but managed to take the brunt of the impact on my shoulder / arm. I was pressed to sign a release form saying "Refused treatment" while I was dripping wet, shivering and in shock. -- Not cool. After I came to my senses, I asked to be taken to a hospital but was told no driver was available. -- Not cool. Later, when my friend was later injured on the same rock (cut to arm resulting in a strong flow of bright red blood), our guide was nowhere to be found. On the shore, it was me, with my injured arm, who administered first aid. Don't be fooled -- you can be seriously hurt while rafting. If you are hurt I would not expect this company to do anything for you in terms of first aid. Last but not least, when doing safety demonstrations, our guide reached straight for the most diminutive woman, out of four, with our group of 20. He then proceeded to show how you would pull someone into the raft, roll them over etc... ie a lot of body contact and touching -- without seeking consent from the woman ("I am going to take hold of your life jacket and pull up. OK?"). This should be an immediate red flag.

    Photos
    Rafting Nouveau Monde - Le meilleur rafting sur la rivière Rouge !

    Le meilleur rafting sur la rivière Rouge !

    Rafting Nouveau Monde - Full day - do it.

    Full day - do it.

    Rafting Nouveau Monde - The Turtle - ask for him!

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    The Turtle - ask for him!

    Kayak Café - rafting - Updated May 2026

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