I shop at furniture Source Often and the gentlemen that…read moredeliver their furniture are awesome. Very polite and courteous. Markus and Joe are a great team! Even answering my questions if I have any. Both Joe and Markus add value to furniture source!!!!

Great service they were kind, respectful and got the job fast! Will be shopping from here againread more

Place is Big and Has Lots of Stuff in Multiple Areas of "At…read moreHome" Decor....Shelves are Stuffed And a little Precarious, Prices are Pretty Good. If your on a Decorating Mission you can get it Done in Here....depending on your Taste but there are Finds Here, even the Checkout has all the Goodies you want to "At Home" with (BBQ sauce for Me) soo start there and then Hit the Isles, was Super Impressed with the Mirror Section WOW ~ "At Home" Silver Sparkle! Where do all these Go? Could be a Cool Party.

Every time I shop here I am looking for something to 'jump out' at me. Something unique and…read morefitting... this store has not disappointed. Anyone who says the decor is outdated I question their eye for style. You can make so many things work in combination or singularly for a space to make your own. Love this store!

It is an interesting place. Lots of one off items. Prices are great if you are looking for…read morereasonable priced items. Staff is super helpful and ridiculously friendly... love the idea of the place!

Everyone was crazy nice and helped us find exactly what we needed, I wish more people knew about…read morethis place!

Staff are super friendly and the store is clean. I was not a fan of the product. You know the old…read moresaying"" " you get whAt you pay for" well the furniture is not built to withstand time. It is meant for the 120lb single woman who lives alone. I would have to say there is a market foe the furniture but it is not a older woman with a few extra pounds...quality is just not there!

They make an inferior product and their customer service is atrocious . We bought a $3500 couch and…read morewe've had it for less than 6 months and for 2 1/2 of those months the electronic mechanism on at least one part of the couch has been broken. The couch was delivered with a broken selectronic headrest on the chaise. It took the company a week to replace it. Within a month the armless recliner mechanism broke. We bought the warranty Unfortunately they are only able to come out Monday through Friday 8:00 to 4:00. Which is when my husband and I work so they could not fix it. We tried to return it but they told us it was outside the 30 days and wouldn't let us return it . We also asked for a refund for our warranty since we can never use it because we work during normal business hours and we were told we had to contact a different company for that .They agreed to exchange it but brought the wrong piece. So one month later ( having a recliner stuck out open in the middle of our living room) we finally got a working armless recliner. Then 3 months later the armless recliner broke again and we went through the exact same problem and it wasn't replaced for a month because first they tried to send out a service person when we weren't home, then sent out the wrong thing before delivering the right piece. I have spent so much time on the phone and chat with this company and I can honestly say it is one of the worst companies and customer services I have ever experienced in my life. The only good part of the company is the delivery guys who I tried to give credit to but come to find out they are third party and don't even work for Bob's. I will never buy anything from this company and will try to stop anybody I know from buying anything from this company.

Kenilworth House is one of my favorite places and my go to place whenever I'm looking for something…read morewonderful for my home. Sheila and the staff there are amazing, they always go out of their way to help you find just what you're looking for. I've only lived in Des Moines 2 1/2 years but finding Kenilworth House was discovering a real treasure. If you haven't stopped in please do, you won't be disappointed Ernie Krueger

From the owner: Furniture, Custom Furniture, Home Furnishings, Interior Design, Decorating, Window Treatments,…read moreFabric & Wallpaper, Lamps & Lighting, Area Rugs, Artwork, Artificial Floral, Gifts, MacKenzie Child's, Sid Dickens Memory tiles, Houston Llew Spiritiles tiles

Caitlyn helped us pick out the best couch for our new home! She was so supportive and kind with…read morehelping us choose between multiple sectionals in multiple price ranges! P.S. I really want to be her friend! Also, shout out to Julie for entertaining our son so we could actually look at furniture! From the Wells family, Josh, Reilee & Forrest

The salesman promised us a $400 gift card based on our purchase of $4151.71, but we had to use it…read morein the month of Oct. 5 Oct no gift card or email. We call and customer service tells us it must be our fault that we deleted the email, treats my wife poorly. Then tells us we can have a $300 gift card. I call back ask for a supervisor and get a customer service agent (saying they are a supervisor...doubt that). They start down the same path saying oh you must have deleted the email. Then offer the same $300 gift card. I asked if the salesman lied to us...no answer. Then told if I want to take my business somewhere else that was my right...so guess I will never go there again. Not a fan of bait and switch.

We walked in to By Design with a set of plans for our new house and some pictures of furniture we…read moreliked. What Laura and Bonita did to furnish our empty space was amazing. Great room, office, bedroom, family room. They created a full plan, we made one or two very minor adjustments, and now we are living in our dream house with furnishings and rugs that perfectly complement the modern vibe. And the price was right! I recommend By Design to everyone I know who might be thinking about furnishings and area rugs. The products are great quality, and the designers are top notch and super nice. One piece or a houseful - they will take care of you.

By Design is one of the few, furniture sources in Des Moines with higher quality furnishings. They…read moreare the only source for American Leather (one of my favorite companies for sectionals, sofas and no so cluncky recliners). They have several other lines, also. I work with Bonita, who is extremely helpful, very patient and a wealth of experience. Dawn professional designer Santa Barbara | Des Moines

This is a great shop with unique inventory and a super great owner! She went above and beyond my…read moreexpectations when I had a minor issue with a product. I will definitely stop by again in my travels. Thanks you for your awesomeness

This store is so vibrant and extraordinary! It's filled with so many beautiful things. The rarity…read moreitems are so cool. But the common items you can find online for usually $10 to even $20 cheaper..... so be aware of that. It is an experience every time you go in and you constantly smile. Just watch the over pricing.

not a good place gor seniors to take items to consign unless you want a terrible check amount for…read morewhat you brought in.

not a great experience selling here for our family. seemed like the prices we got paid were very…read morelow and checking around the store that didnt seem to be the case. something is off. I would take valuables somewhere else