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    Kaufman Richard E MD

    5.0 (1 review)

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    16 years ago

    I have been going to Dr. Kaufman for 20+ years! and he is wonderful.

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    Quinnipiac Medical of Branford

    Quinnipiac Medical of Branford

    1.6(16 reviews)
    0.0 mi

    I am extremely dissatisfied with this practice and would not recommend them to anyone…read more The reception staff are consistently rude, dismissive, and unprofessional. Every interaction I've had with them has been unpleasant, which is unacceptable for a medical office where patients are often already stressed. On top of that, I have received other patients' medical information in the mail due to what appears to be a mix-up with similar names. This is a serious privacy concern and a potential HIPAA violation. Recently, I was contacted for a follow-up after a hospital visit. During that call, the receptionist told me I was considered a "new patient" because I hadn't been seen in 3 years--despite being with this practice for over 20 years. The reality is that since COVID, they no longer treat common illnesses like colds or flu, forcing patients to go elsewhere. They scheduled me with a PA without clearly explaining this. When I called back to cancel and requested that my file be closed, I was told it was taken care of. Despite that, I later received an automated message stating I "missed" the appointment. When I called to resolve the issue, I was transferred to billing and met with more resistance. Instead of helping, they questioned me about who I spoke with and insisted the appointment was never canceled. The situation became so frustrating that I had to call multiple times--and even from a different number--just to get someone to address it. At one point, a staff member even hung up on me. This entire experience was stressful, disorganized, and completely unprofessional--especially concerning given the appointment was related to high blood pressure. I would strongly caution others before choosing this office.

    I've been a patient of Quinnipiac Medical for over 20 years. My APRN Karen Stemler is the most…read morecaring provider ever. These negative reviews aren't what this group is about. I find everyone in this office as professional and caring!

    Kaufman Richard E MD - physicians - Updated May 2026

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