I recently went in for my first ever laser tattoo removal. I have nothing but great things to say…read moreabout them. Richard was a warm smiling face the second I walked in, and Megan was so informative and great with calming my nerves before my appointment. Looking forward to my next appointment!

The best injections I've ever had. This place is sneakily good at what they do. The doctor is…read morehonest, cares about her patients, and always takes the time to answer questions and explain everything in detail. I always leave without bruising and a very natural look.

Amanda is amazing! The service here is stellar. I have gone for facials and injections and it's…read morebeen 5 stars everytime. Highly recommend!

The Preserve is absolutely amazing. Amanda is the best and they have great monthly specials.read more

Bailey was great! She is so personable, and makes you feel comfortable the whole time. I drive…read morefurther to come to this location. She is awesome!

Was excited to find laser hair removal in Fort Worth that would remove hair around eyebrows. Was…read moregiven a tour of office and an overview of laser equipment before brought in for a presentation. The presentation was informative, but when the rep finished, she was quick to text me a link to qualify for internal financing before we'd discuss the actual cost of service. It was seen as the next step In process. Financing was mentioned once during presentation as a general option. To make matters worse, the cost of the unibrow removal was provided around $800, on sale. But if I wanted the hair removal around my eyebrow the cost would be around $4,600. When I was shocked at the price and mentioned that's too high for me, the rep was quick to end the conversation and walk me out the door. Not a great feeling.

Great products and services. I really enjoyed visiting with her. She's very passionate about skin…read morecare. It's important to have someone that is knowledgeable about your type of skin so that you get good service and she provides that for me and my daughter. I think she's a good fit for all types of skin. I used to work at a spa and I think she's better than any aesthetician I've ever worked with. Try it you'll like it.

Shannon and her office are wonderful to work with. Shannon offers many different services and…read moreproducts to help you with your skin care. I have used her for years and I highly recommend her.

I came in for laser hair removal a while back. I love the results and staff was always friendly.read more

I've waited a long time--more than a year--to leave this review because I wanted to give the…read moresituation enough time and be fair about my experience. My biggest advice to anyone purchasing laser hair removal packages here is: be very vigilant about your services and keep track of exactly how many treatments you have purchased and used. I purchased two different laser hair removal packages at different times. Unfortunately, I never saw even 40% of the results I was expecting. What really concerned me, however, was what happened with my remaining treatments. On two separate occasions, when I called to schedule what I believed was my final remaining treatment, I was told that I no longer had any treatments left and would need to purchase another package. The first time this happened, I had to contact corporate. They reviewed the situation and reimbursed me for the appointment I was told I no longer had. The second time, I was again told that I had no treatments remaining. I was told someone would call me back after looking into it, but I never received that follow-up call. What makes this even more frustrating is that the staff has changed since I originally purchased my packages. High turn over ! With both situations, it seemed to come down to that last treatment--somehow, according to the current staff, I no longer had one, even though I know I did.n I'm sharing this review simply to encourage anyone who purchases a package here to keep your own records, count your treatments, and hold onto your receipts and documentation. Don't rely solely on their system to keep track of how many services you have remaining. I'm not saying this to discourage anyone from trying laser hair removal, but based on my experience, go somewhere else

Let me say this first.. I wish I could give more then 5 stars . It's been a while since I had a…read moretouch up with a little Botox.I had got an email from here that they were having a Barbie party. It was precious.. I made an appointment and now my (11)'s are back to normal.. all gone .. easy way to take a year or two off .. no pain , no downtime and the staff and Dr Ashley are absolutely fantastic.. I will be going back soon for a little face filler .. easy to find location too ., oh oh oh !! This !!! Nobody here looks overdone or cheap like certain celebrities now do ., I recommend this place a million percent!!

I love these ladies! I feel like I walk in to my friend group every time I see them. They are…read morepersonable, kind, caring and excellent at what they do! Don't walk, run to this place!!!

Good pricing and I love the customer service!…read more I've had the Swedish massage, deluxe facial, mini chemical peel add on. All of the techs I've had did an amazing job. Looking forward to my next visit! Although it's probably not the best thing to do when going to a salon... I wouldn't mind getting a free glass of champagne or glass of wine. My only suggestion

Dear owner, manager or other at European Skin Care,…read more Last week I entered your establishment and purchased a $120 gift card for a 50 minute massage for my wife. My wife was on-time and filled out the required forms. My wife checked the box stating she has cancer. She then was called back into the massage room and introduced to her massage therapist. The massage therapist then asked my wife if she had "active cancer, and what stage cancer it was?" At that time my wife was told by the massage therapist "I can't provide the service because the movement of the blood might cause the cancer to spread." There were no apologies, condolences offered nor any other comforting words to control my wife's tears. She was then escorted to the public area of the store, in front to the cashier's counter. In tears and emotionally distraught, my wife was then asked by the front end person if she would like to have "the micro blade or facial service?" At that time my wife said, choking back her tears, she doesn't do micro-blading or facials. Mind you owner or manager that this conversation is taking place in the public area of your business. Finally, after five minutes someone from ESC offered my wife a Kleenex for her tears. Humiliated, distraught, and in emotional distress, my wife agreed to a facial to be scheduled at a later date. The front desk attendant had to go speak with the head esthetician to make sure it was ok. She returned with the news that, yes, they would perform the $120 facial but it would be modified because there would be no neck or shoulder massage. There was no mention of what services would be added to the facial to take the place of the removal of part of the service. ESC never offered to refund the gift card, nor were any other comforting actions taken by the staff.

Been here a couple times. The staff is friendly, the ambience is relaxing and services are…read moreaffordable.

My daughter and I got massages this week and were both really disappointed with the entire…read moreexperience. My masseuse used cold lotion so I was frequently startled by that. I kept waiting for it to be soothing and relaxing. My daughter had a similar experience. When we checked out, the receptionist asked how our experience was and we said "not great", she said "that's fantastic!", obviously not listening or caring. I had a $95 gc for the $85 massage and I had to ask for the $10 overage to be applied to my daughter's massage. We've both had good experiences with here before but this visit was a complete dud.

I had a 1:30 appointment. I was booked promptly, and the staff was very courteous. I was told to…read moretake my clothes off and he'd be in within a few minutes. I waited 40 minutes with no updates and never heard the doctor's voice outside visiting other patients, so finally stuck my head out the door and asked for a nurse to see what was going on. They apologized but said he had been in his office with the door shut on a phone call and wouldn't answer their texts, and they weren't sure when he would be out. Well, I'm in the middle of my workday too and couldn't gamble on him deciding when to honor his patient's time, so I just asked for them to refund my money. Keep in mind, they charge you in advance for your appointment when you walk in the door and have a no-show cancellation fee within 24 hours, but then he apparently doesn't mind no-showing on his own patients that have already arrived...frustrating. They did, however, refund my money. Again, the staff was very friendly, but the office was also near dead - the waiting room was completely empty, so it wasn't an overscheduling issue - just a lack of regard issue. To be fair, this was my second visit and the first was fine...nothing great, nothing bad. His assistants are great, but it was unacceptable for a professional.

Saw Dr Charles in March for new patient visit. I was told that Dr Malouf only handles cosmetic…read moredermatology and would not be seeing me. As a long time sufferer of my condition I requested to be put on a new medication, which she said I was a good candidate for, but that I would need specific labs done to get the process started. The very same day, I scheduled and paid for the independent lab services who send the results to the requesting clinic (Dr Charles office). Wait for my follow up appointment for two months. Second visit two months later, I arrive and am told Dr Charles is no longer with the practice, that they had no idea about the treatment plan discussed, that they don't have a dermatologist at that location who can handle the specific treatment plan and that I could schedule a new appt with a different derm all the way in Cleburne. They said they didn't even have my lab results and would have to request it from the diagnostic lab I went to. This all could have been a phone call. Not only am I having to leave work early to make this appointment, but the appointment is completely fruitless as it is essentially a rescheduling discussion that I am surely going to be billed for as an "office visit". Pardon me if I don't trust your practice or any of your referrals after this. There is obviously very poor communication even in terms of something so simple as patient medical notes. There is also clearly a lack of value for a person's time and money. The woman who did "see" me did leave me a voicemail shortly after the visit to "discuss the lab results" that had been sent to them back in March, however as I will be finding a different practice to handle my needs this was pointless. Not sure I even trust whatever she had to "explain" considering she couldn't even properly say the name of the medication I had been asking after. Perhaps this location will serve you well if your dermatology needs are purely cosmetic, which seems to be their specialty, but look elsewhere if you have a need for a medical dermatologist, especially one who values your time and business. There are plenty of options.

I was very surprised when I tried to schedule myself for Juvederm injections recently…read more 9 and 10 years ago I received Juvederm injections at Dr. Anderson's spa and it went perfectly. 2 years ago I went in for Juvederm injections and had a bad reaction. The nurse asked what other medications I recently had and I told her I had a Physer covid booster 2 days prior. She quickly got an antidote to neutralize the reaction. She was apologetic for someone not telling me to avoid certain medications before getting Juvederm injections. She treated me very well, apologized and gave me ice pads for my face. And I felt it was my fault for getting the covid booster before the Juviderm. When I got home and looked in the mirror, I was very surprised. It was very ugly. It was surly a bad reaction. I texted the spa and told them that my face was very ugly. Now, fast forward to present day: I made the appointment on November 19th. Then I received a call from a woman who said that I could not return to the spa at all for anything because of the way I acted after the Juvederm reaction 2 years ago. She continued to accuse me of many things. She told me that, at that time, she tried to call me back to the spa, and I wouldn't come. (I don't remember this) She said, that I told her to stop harassing me. I believe this as a lie. I would never say that because she was nice to me at the time. I remember the nurse was not mad at me 2 years ago, nor was I mad at her or upset at anyone. It was a continual verbal abuse on the phone and a very big surprise. I don't know why she would make these accusations at this time. Possible she thought that the same Juvederm reaction would take place if I had it done, and it would embarrass her or the spa?? Or, she didn't like me texting the spa to tell how I saw my face? I don't know. My wife and I spent well over $45,000 on plastic surgery and some on Juvederm from Doctor Anderson during the last 20 years and everything was great with high quality, perfect surgeries. Why am I treated this way now? This above is the absolute truth. I am a Christian and it would be very difficult for me to lie.

Love, love my experiences going here! Staff is beyond caring and take time to listen to your…read moreconcerns. I have gone for facials, dermaplane and a chemical peel. Loved each treatment!