i had one night in Florence. this place was so close to the santa maria novella train station. only a couple blocks away. it was an easy walk to and from the station, even tho it was over the cobblestone streets. probably a 5-10 minute walk, depending on how much luggage you have and how fast you tend to walk....it was convenient to the duomo, only a 5 min walk....to the Uffizi, it was about 15 minute walk. Laundromat was right across the street for those staying longer. lots of nearby shopping....great location....bed was super comfy. pillows were firm and full, think they were memory foam. room was very clean and I liked that they had a safe and a ref in my room. also the credenza itself locked...but my room, not sure about the others, had a skeleton key that was a little tricky for me to figure out, but the lock worked well once I mastered the technique. the breakfast was not earth shattering but it was much better than most American hotel breakfasts....fresh coffee and bread and homemade pastries, not store bought. yogurt and cheese and meat and hot hard boiled eggs.
the only negative that I could comment on, and this happens at even luxury hotels in the states sometimes is that my room did have bed bugs....they had a sign saying NOT to put your luggage on the bed....bad idea at any hotel anyway....and sure enough in the morning, I saw a couple nibbles on my ankles....for that I brought it down from 5 stars
the couple who ran the place were very attentive and obviously kept everything clean but it seems that some people didn't heed their counsel to keep luggage off the bed and spread those nasty critters. didn't see any other ppl complain about this so hopefully they are staying on top of it...but I would still stay there again, making sure to bring my bedbug repellant as I usually do on trips.....I had just ran out this time cuz it was the end of my long vacation. read more