My experience at Talbots was great. Caitlin helped me find clothes, choose a size, and look up…read moreoptions to order. She made me feel welcome even though I took at while and was there right up until close. There was a pretty good sale, too (buy one, get one 50% off), which made the high price tags a little easier to swallow. I returned a few items a couple days later and the process was so easy and the cashier was helpful. I haven't been shopping for office wear in a while, so I was a little stressed about shopping at a new place. But the overall experience was a really good one.

Sales person and manager were very helpful and professional helping me select a few items of…read moreclothing and assisting me with accessories.

My wife, I will state that she is "height challenged"…read more When we were first married, I bought her a sweater for Christmas. This is when I learned about petite sizes for women. Now in 2026, I can go into any women's clothing store and buy her the perfect sized outfit. While passing through State College PA, I noticed a Talbots. Not an Outlet store but a retail store (There's a difference) After lunch I decided to stop by and browse to see if there are any sales. What a well laid out store! There's no reason for a salesperson, in the back of the store there is a petite section. Perfect! I found so many items, I was looking for summer clothing but all the items are now for the fall. I was able to find a beautiful petite fall sweater. Walking to the register, I asked if there are any discounts? I gave them my email address and was able to receive an additional discount on the already store wide discount. I came back home, my wife loved her sweater which fit her perfectly. Her favorite store is Talbots, she loves the quality of the clothing and they have the perfect sizing. Talbots, you rock! Thank you for the shopping experience.

I just walked out of Talbots State College. One customer and one sales rep on both the petite and…read moreregular sides of the store and neither sales rep greeted me or even acknowledged my existence as I was clearly looking for a particular item. After wandering on both sides of the store for awhile, I left . Several years ago I had a similar, but not so blatant experience in this store. I'm now driving an hour to Talbots in Williamsport and suggest others do the same.

I enjoy shopping at Talbot's the ladies there are very helpful. They will help you as much or…read morelittle as you want. I admit I am a picky but good customer and they have given me good guidance. I only shop at Talbots because the quality is so good. They have nice discounts on a frequent basis. Thank you ladies for always making it a pleasant experience. Marilynn B

I would like to put a huge shout out to Diane!!!! My…read moredaughter was looking for an emergency dress to wear in a wedding, I called in and she searched the store from top to bottom, giving me item numbers to look up on line. After the call ended she even called me back with another option. My daughter then proceeded to the store and she helped her immensely. This is customer service to the max! Again thank you!!!!

Okay, before you ROLL your eyes, let me just say this! My favorite place to shop for clothing is…read moreNordstrom & Michael Kors. Here is the thing about what I consider to be overlooked when it comes to Talbots. Everyone thinks if is for 'older conservative women" solely. I can assure you, although I love to dress classic, I always want to splash a bit of trend to stay up to date without looking ridiculous. Talbots has many differing pant styles to choose from. I happen to be curvy (yet smaller). They have curvy jeans that I just can't get enough of. They have wonderful blouses (the nantucket are my fave) - you can put together an outfit that rivals ANY blogger with high end style! Talbots is my GO TO for mixing in great pieces! You need to visit frequently and snag what you find before it is no longer there! They have the best sales.

Not good at all. On Thursday December 23rd I had a rather bad experience at Talbots Now I can see…read morewhy they have 2 stars I came in because of the big green sign in the window that said Everything in the ENTIRE store 40% off. So I found 2 cute blouses. When I got to the register. The curt skinny older sales person behind the counter rudely said "No that inventory is not included in the discount!" She proceeded to walk me over and pointed out a sign behind the merchandise. A NOT so obvious sign by the way. She was obviously annoyed and over the top and then when I said it seems like deceptive advertising. She puffed herself up and said in a condescending way, No it's not. There's the sign right in front of you." She then proceeded to walk over to her coworker on the other side of the store and looked angry as she complained about me. News flash sales person. Don't be such a hater. Be respectful to the customers that come into the store. Learn how to be gracious. Maybe I would have bought the shirts if you weren't so abrasive You are extremely rude. Hence I left the store because I didn't need that kind of attitude. I liked the shirts but I disliked her rude condescending attitude even more.

I love the Talbot Outlet, especially in January-February when everything is super cheap and Buy…read moreThree Get One Free. When you go through the front door consider taking advantage of the cool wardrobe carts that you can use to gather purchases to try on or consider. There's a place on the cart to park your bag and coat too. I was able to find Many things but finally narrowed it down to just four pieces-- two lovely wool blazers and two tops. My total? $68. The original retail prices on the tags would have taken my purchases well over $500. The thing I like about Talbot's: There is no clothing here for men or children, this is just for ladies. They do offer misses, women, and petites-- as a petite woman I appreciate this. Talbot's also sells accessories like scarves, jewelry, and shoes. Bonus: At the counter, they have social distancing markers and hand sanitizer. Also, the sales associate here is very professional and nice. Thanks, Talbot's for my annual wardrobe refresher! I'll be back next year.

Go with no expectations and maybe you'll find a good deal in your size. Staff is nice- nasty.read more

Ever so helpful! All the sales people were friendly, polite, lots of smiles. Good support to find…read morewhat I needed! I did find it! Great store and people.

I received excellent customer service. They had a whole department that had petite clothing. I…read moreloved the selection of petite tops, jeans, sweaters and dresses. The quality of the clothing is top notch. Plus they had 30% off on all their beautiful clothes. I love shopping at Talbots because I am guaranteed to get top quality and beautiful clothing.

I had a VERY important job interview to attend this past week, and to my consternation, I did not…read morehave a decent business suit to wear. I searched around different stores, but couldn't really find anything "severe" enough - business casual seems to be the rule now and this job simply required a much more professional look. Enter Talbot's at the Columbia Mall. My salesperson, Rachel, was extremely attentive, helpful and provided me with great tips and pointers about how the suits looked on me, what types of accessories and shoes would go with them, and even recommended a few other places in the mall where I might pick up some items. She hooked me up with GREAT deals - the suit that I eventually purchased would have been 500 dollars originally, but with discounts and markdowns, it ended up being only 211 dollars, which was an absolute STEAL. I was thrilled with the attention and service that I received here. Only two small things kept this from being a perfect 5 star review - 1. The location is a bit confusing. The Talbot's is not actually located IN Columbia Mall, but outside on a plaza, which I didn't know and walked around for hours to find. It's not necessarily a bad thing, since I got my exercise in, but clearer directions would have helped some. 2. Suits are cut a bit smaller here than at Ann Taylor or similar places, so in this store, I had to go back up to plus size temporarily - and since I'm petite, that limits the selection considerably. It's great that Talbot's HAS plus petite available, they're one of the only stores that do, but they had maybe 2 business suits to choose from, and they were merely in different colors - it was the same exact suit otherwise. Maybe this is a problem with fashion in general, but the selection was VERY limited. Luckily, the suit that they did have looked great on me and was reasonable in price, so I was fortunate. I will definitely come back if I need more "professional" looking clothes, and hopefully I will! Definitely make sure you get Rachel as your salesperson. She deserves a big, fat raise.

I only entered to browse. Unfortunately, I did not find anything to my liking. The clothes here are…read moremade well and most items are over $100 and up. I did see jacket, but I was not ready to spend $300 for it.

I prefer boutiques, but the clothes here are classics, the staff is patient and attentive, and I…read morealways find the wardrobe staples in the sizes I wear. I liked the "older, fuller cut, preppier styles" they used to have better, but they still have better business basics than other mall & dept. stores.

If you aren't a 60+ yr old white woman: AVOID. I understand being a 37 yr old hip/young looking…read moreBlack woman, I don't fit Talbots "target demographic". But I spend my $ where and how I see fit. The two women at this location will be openly rude & hostile towards you. Not surprising, as corporate has done nothing to stop this behavior. Talbots has several instances in several states of racially profiling customers. Say bye bye to my money. Your sweaters are overpriced anyway.