Joe has been very nice and professional and knows his business. He will defiantly work with you and…read moreyour schedule

Initially, I was satisfied with the work done. Four new windows were installed on 8/4/26. Rains…read morecame and on 9/9/26 there was a large leak in one of the new downstairs window frame (video below). The leak was large and wet/stained the wall and the carpet. I contacted the company that same night. I finally got a response 13 days later on 9/22/26--by that time I had fixed the leak myself. The damage was to the weather sealant between the siding and the brick wall right where the windows were installed. During installation, they understandably had to hamnmer around that whole area to adjust and fit the new windows which in turn loosened the weather sealant. Before their install service I had never had water leaks. I was not pleased with their lack of response to the issue.

I called a bunch of companies in the Southern New Mexico/West Texas area and nobody could hear the…read moreprice or service provided by Lee ans his company. If you need windows, look no further. Whether it's a small job or 30 windows like mine, he will take care of you ensuring you are happy throughout the process.

Reasonable pricing and an easy and affordable financing offer with an excellent installation…read moreexperience.

From the owner: Looking to replace old windows? HMR Windows is El Paso’s #1 choice for high‑quality,…read moreenergy‑efficient replacement windows. We make remodeling simple with durable, low‑maintenance windows and custom styles designed to fit your home perfectly. Quality work, honest service, and beautiful results — that’s HMR Windows. Top 4 Reasons El Paso Calls HMR Windows: • Fast, same‑day estimates • Premium windows at a fraction of national company prices • Local El Paso company with our own in‑house installation crew — no subcontractors • BBB Accredited, A+ Rating Special Discounts: • Veterans • Seniors • Teachers • First Responders

Title: Avoid This Contractor - Unprofessional & Poor Workmanship…read more I hired Isack Berg through Angi for a home improvement project, and it has been a nightmare from start to finish. The project began on November 12, 2024, and was supposed to be completed by December 24, 2024--but the contractor continuously pushed back deadlines, delivered subpar work, and ignored major issues. To make matters worse, he gave two new, unvetted workers the keys to my house, and they trashed my home. I had to kick them out after weeks of negligence. I begged them to fix my home, having already paid $22,000 plus $4,500 in materials, but they simply did not care. I gave them numerous chances. When Isack finally returned on January 20 for a walkthrough to assess the damages his workers caused, he ignored my messages for days--only replying on January 26 to say he'd come on January 27. After working for just six hours, he disappeared again, with no calls or updates from January 28-30. He constantly blames me and his workers for everything that's wrong, rather than taking responsibility. If he truly wanted to fix these issues, he would show up and communicate. I can not allow him or his crew back in my home. I am scared who he shares my house keys with. I have no respect nor trust in this company and the people that run it. Key Problems: Missed Deadlines & No-Shows - The contractor repeatedly failed to show up as scheduled and ignored my messages for days. Poor Workmanship - The walls and ceilings were improperly skim-coated and are now cracking. The roof was left incomplete, exposing my home to potential damage. Electrical Issues - No lights installed in my spare bathroom or great room, and my laundry room has been unusable for over three months. Out-of-Pocket Repairs - I had to spend $450 to fix a rotting front window sill, and I am still dealing with additional issues. Despite my repeated efforts to work with them, this contractor refused to correct the problems and showed zero accountability. Save yourself the stress, time, and money--find a real professional instead! * I have over 300 pictures * 8 videos* 2 lic/bonded contractors walk throughs reports #ConstructionFail #BadContractor #HomeImprovementNightmare

This is an excellent family-owned business. We had an amazing experience with them from beginning…read moreto end. They were very friendly and honest, and didn't try to up-sell us on products. Installation was on time, and craftsmanship was top-notch. They also have a great stucco guy in case your stucco needs to be re-patched after installation. I highly recommend Aesthetic Windoor and Bath!

I'm sharing this review to help others make an informed decision about Southwestern Home Products…read more The owner personally came to my home, took measurements, and assessed the installation area, including seeing my dog. However, the pet door that was ordered and installed was the wrong size, which required corrections later on. While I was willing to move forward and resolve the issue, the situation resulted in a significantly higher final cost. Additionally, the overall quality of the work did not meet expectations, particularly in the finishing details. I made multiple attempts to address these concerns directly, but a fair resolution was not reached, and the experience became frustrating. In the end, I am left needing to hire someone else to correct the work. Based on my experience, I would recommend carefully reviewing all details and expectations before proceeding with this company

They were great! Quick to return phone calls respond to any emails and did the job perfectly.read more

Do not buy a door or any product from this company. We had doors installed and they have been the…read moreworst purchase for the price ever. No one answers your message or calls and when they do they it same thing. Door is covered but not service . That would be ok if issue was resolved . But we have had the same problem over and over . For the price we paid, a door handle should not keep coming off or the door. The door itself is defective. The door is not set in right and it's been the same issue and all they say is sorry but we have to charge again and this time we will send someone who knows how to fix it. After so many calls same issue nothing clicks.

Guy who arrived to give us estimate on windows asked what type we wanted. We had no idea what types…read morePella offered since El Paso doesn't have a Pella store. He couldn't show us any brochures and basically told us to look elsewhere Very unprofessional

Satisfied. I randomly selected Premier Window&Door ELP from online choices: I found them courteous,…read moreprofessional, timely, had follow-thru, quality, attention to detail, & made recommendations. I had two old hand-cranked casement windows replaced with beautiful sash vinyl windows. No complications; I ordered them custom-made, waited five weeks, they were installed promptly, and done. I am happy & will order blinds with installation from them also.

If you want to save a ton of money on windows and doors, look no further!…read more We have two windows that had developed a condensation problem, and one of the windows had cracked due to the house settling. Instead of replacing both window, Diane at Premier Window & Door, recommended we replace the glass only, as the window frame was still in great shape. We literally saved over one thousand dollars by replacing the glass panes. To note as well, is that the glass replacements are double-paned, and of top-quality! The glass was ordered, delivered, and installed in about 14 days! We have an upcoming renovation on another project coming up, and we will look no further than to hire Premier Window & Glass to make that dream come true! I highly recommend Premier Glass & Door!

Screens were replaced in the porch as were porch doors. Doors were not appropriately chosen for the…read moreexisting porch structure and in less than a year, one had to be removed. The other has since had the brake taken off. Sloppy finish. Doors not level. Of the screens replaced, 50% of them have come undone. Spent thousands on the porch.

If there was an option to do negative 5 stars that's the one I'd pick. DO NOT DO BUSINESS WITH…read moreTHEM! They require 50%down payment, promise installation date then never show or call. We were promised window installation for end of July. No call no show. Called business after first of Aug was told by Javier that he lost our invoice and was not able to call us to say that wrong window was delivered. He then said he put in for correct window and assured us it'd be installed end of August. Here it is end of September and still no window. No return calls nothing! Took our money and ran! Again I say DO NOT DO BUSINESS WITH THEM!