Excellent service! Competitive pricing! Quick turnaround!…read more We had a couple of window screens (different sizes) that needed to be replaced. I called a few places but Waldo's had the best price in town. I took the screens in and received an estimate and approximate date of completion. Sounded good so I went ahead and made arrangements and paid a deposit. I was called when they were ready for pick up. Very pleased and highly recommend them. I was going to purchase extra for installation since one of the windows was on our second story, but was advised and felt confident afterwards on installing myself. Really appreciate the pep talk! It was easier than I anticipated. Look no further! They are located in a parking lot with other businesses (business district). You'll see their "garage", sign and suite after entering the shared lot.

On time and on budget. Great customer communication from order placed to installation.read more

I called a bunch of companies in the Southern New Mexico/West Texas area and nobody could hear the…read moreprice or service provided by Lee ans his company. If you need windows, look no further. Whether it's a small job or 30 windows like mine, he will take care of you ensuring you are happy throughout the process.

https://www.youtube.com/watch?v=_qqrLsnhYvc…read more I contacted Humberto for a estimate for windows he came out and his price was reasonable so we book him for a week out. Came out and install windows did a wonderful job. I highly recommended his team very professional clean up the work and left nothing behind.

I contacted the business to get an estimate for new closet doors. I was told they would send…read moreUmberto over Friday afternoon the 6th of September. We waited all afternoon and nobody came by or called. I called and left a message Monday morning, and nobody returned the call or left a message. If they don't want to give me an estimate at least call and let us know you will not be coming to do so. It's hard to believe they have such a high rat.

We purchased whole-house replacement windows from Window World a few years back. Chris, the sales…read morerepresentative, was outstanding to work with: he was professional, attentive, friendly, and quick to communicate options and project status. When we reached out to Window World a few weeks ago for additional assistance, Chris was immediately available, ready to help accommodate our schedule. A special thanks to Chris and Diana, the Office Manager, for working with us to meet our timeline and save us money on the project!

I am very pleased and want to give David an excellent review. David does excellent installation and…read moreany repairs needed. I would recommend David for any repairs or installations.

They were great! Quick to return phone calls respond to any emails and did the job perfectly.read more

I'm sharing this review to help others make an informed decision about Southwestern Home Products…read more The owner personally came to my home, took measurements, and assessed the installation area, including seeing my dog. However, the pet door that was ordered and installed was the wrong size, which required corrections later on. While I was willing to move forward and resolve the issue, the situation resulted in a significantly higher final cost. Additionally, the overall quality of the work did not meet expectations, particularly in the finishing details. I made multiple attempts to address these concerns directly, but a fair resolution was not reached, and the experience became frustrating. In the end, I am left needing to hire someone else to correct the work. Based on my experience, I would recommend carefully reviewing all details and expectations before proceeding with this company

Guy who arrived to give us estimate on windows asked what type we wanted. We had no idea what types…read morePella offered since El Paso doesn't have a Pella store. He couldn't show us any brochures and basically told us to look elsewhere Very unprofessional

I'm a returning (repeat) customer. It's so disappointing to see how far this business has fallen…read moreafter such positive transactions I've enjoyed in the past. My experience is indicative of poor management, no oversight of staff, poor sales management, and complete lack of employee training. During the span of three weeks I left two voicemail messages during regular business hours. No returned call. On my third and final attempt, I got a human voice who I greeted cheerfully and advised I'm a repeat customer starting a new project requiring windows and doors. To begin a phone conversation with an owner or sales rep or phone receptionist and get silence in return is just so deflating. No "welcome back or "gee, thanks for your business". No, "Great, let me help you" or "let me get someone with you right away." After awkward silence, I asked if there was anyone available to assist me and I was informed I'd have to speak with Ron, the rep who wasn't in the store. I was provided Ron's number and called him, leaving yet another voicemail message (3rd one so far) yesterday morning. My patience with this location is finished. I would feel abused and foolish giving Pella my business at this time. Their product is good (not best by any stretch); their prices are high; and their service...well, judge for yourself from my experience. After being invited by Pella corporate to share my awful experience with Pella El Paso (see comments), not surprisingly, yet ironically, I was ignored by corporate in Iowa in the same manner I was ignored in El Paso.

I work for a company that reached out to Quality Windows and Doors for Door Repair. I contacted…read morethem on 2/19 and was told a Project Manager would be reaching out to me to schedule an appointment and cost estimate. After email and calling numerous times, they have not returned my calls or emails to date (3/22). Manager Yvonne is very rude on the phone.

My home was broken into while I was out of town.(couldn't get home due to COVID). I contacted…read moreQuality Windows & Doors of Las Cruces, NM to have my window replaced. Be very careful when dealing with a window replacement...make sure you have a guarantee not only from their supplier but from them as well! My sister was checking on the house while I was away and about 3 weeks after the window was fixed her found a crack from one corner down about 12 inches long. I called for several days and around the third day I received a return call. I explained the window crack and was told that the warranty with their supplier was only good for a month??? and they had NO guarantee on the work done!! So be very careful in dealing with this business. Roxie Las Cruces

Satisfied. I randomly selected Premier Window&Door ELP from online choices: I found them courteous,…read moreprofessional, timely, had follow-thru, quality, attention to detail, & made recommendations. I had two old hand-cranked casement windows replaced with beautiful sash vinyl windows. No complications; I ordered them custom-made, waited five weeks, they were installed promptly, and done. I am happy & will order blinds with installation from them also.

If you want to save a ton of money on windows and doors, look no further!…read more We have two windows that had developed a condensation problem, and one of the windows had cracked due to the house settling. Instead of replacing both window, Diane at Premier Window & Door, recommended we replace the glass only, as the window frame was still in great shape. We literally saved over one thousand dollars by replacing the glass panes. To note as well, is that the glass replacements are double-paned, and of top-quality! The glass was ordered, delivered, and installed in about 14 days! We have an upcoming renovation on another project coming up, and we will look no further than to hire Premier Window & Glass to make that dream come true! I highly recommend Premier Glass & Door!

We ordered a window December, 2024 and paid half of the deposit. We never received window or…read morerefund! We were repeatedly told to wait two to three weeks and they never made it right. Beware of doing business with Ruben, his wife and the company!!!

I had the distinct pleasure of working with this company for the installation of 2 large double…read moreglazed window panes. Out of all of the estimates we received, they were by far the most reasonable and the fastest to deliver and install. The other part of this project that added to our overall satisfaction, was working with Omar who was punctual in arriving for appointments and also efficient and timely in providing an estimate which included options and detailed explanations. Then, last but not least, the final results were an impeccable and perfect installation of both of the window panes, and a super job of polishing up the adjacent window that they did not install to match the clarity and perfection of the windows they did install. I forgot to mention that Omar was also experienced enough to know right away what amount of tinting to incorporate so as to match the adjacent window pane perfectly. I highly recommend this company.

Reasonable pricing and an easy and affordable financing offer with an excellent installation…read moreexperience.

From the owner: HMR Windows offers the best quality replacement windows for your home. HMR Windows is a window…read morereplacement contractor in El Paso that provides exceptional remodeling services for homeowners who want simple, reliable solutions for replacing old windows with low-maintenance, high energy-efficient windows and custom windows. We carry a full line of replacement windows in El Paso. HMR Replacement Windows El Paso is your number one source of quality Replacement windows.