Excellent service, very knowledgeable and helpful. Very friendly and engaging from the staff to Kathy herself. Will 100% go again.

El sillón de masajes abarca todas las áreas del cuerpo. Normalmente vengo a hacerme luminary con Miriam en las manos y regular en los pies. Me gusta el sonido del agua de la fuente, aunque normalmente hay puesta música. Me gusta la decoración. Las muchachas hablan eapañol pero un par habla inglés para clientes que solo se comuniquen en ese idioma. Hay parqueo gratis afuera del salón, en toda la plaza. read more

Kathy's Excellent Spa - Nail Salons Near Me - Miami, Florida

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I don't understand how people give this place a 5 star, I came in last minute and wow the level of unprofessionalism was insane. All the workers were super rude. They did a very sloppy job with my nails too. I am no professional but anyone with eyes can see that these nails are shaped very unevenly. At a certain point I didn't even dare complain because there was no saving them. They also did a very lousy job with the gel application. To top it all off they burned my cuticle in MULTIPLE fingers and in one of them I ended up bleeding. The place is also fairly unclean which shouldn't happen. DO NOT GO!!! read more

NEVER COME HERE! I walked in and made sure I can use $15 off coupon from Groupon. The only reason I went there. The staff said I could use it. Then they called the owner who said DO NOT LET HER USE IT. I could hear her screaming through the phone. She came up with every single excuse under the sun to not let me use the coupon. When we all know it's because it was slow and empty that day. I would have walked out except she had already started on my nails. I had to pay full price. The most unprofessional experience I have ever had! That owner is a troll. Do not give her a dime of your money. That is NOT customer service. Disgusting. Close your doors already! read more

Excellent service of good quality, very punctual I took several services with them and they invited me a glass of wine for my wedding anniversary I really recommend them I will go again and I will recommend to all my friends recommendable Kathy is an excellent entrepreneur, many blessings good team Exelente servicio lo recomiendo mucho Gracias gracias gracias read more

Kathy's Excellent Spa - Un manicure en Kathy's excellent Thank you - Nail Salons Near Me - Miami, Florida

Horrible, went in with really long nails and left with really short nails, she did not measured correctly when cutting my nails to preferred length not to mention she cut the nails on my left hand significantly shorter than the right and then offered to put on tips. Not even acknowledging what she had done when I told her she had cut them way too short and the left hand was significantly shorter. Everywhere I've gone to do my nails they measure and ask you if that's the desire length before cutting. This is my second time here, first time they cute me really bad with the acrylic machine and she didn't even clean it. Also they're obnoxiously trying to sell you every other service they do here! If you can't even do my nails correctly how am I going to trust you with my face!? read more

Just moved near Kathy's Nails's and decided to give them a try since it was time for a pedicure . Loved the place the the atmosphere, the decor and staff. The Manager (wish I remembered her name) she was amazing I hope to be able to get an appointment with her next time. The Nail Tech. I had seemed to be new and a little unsure.... This is my personal opinion..... she had wonder personality..... she just left every toe having a cut from the way she was cutting my cuticle. One of my toes was bleeding more than the others, and instead of applying the drops that most nail technicians apply when they cut you she just simply try to dab it off with the towel. Again, I understand that being a nail technician and developing the technique to work with people that have highly sensitive skin is something that comes with practice. This is not some thing that I would expect her to have grasp in the time that she had been doing nails. I will definitely be giving this place another try next month when it's time to get a new ped read more

Kathy's Excellent Spa - My toe - Nail Salons Near Me - Miami, Florida

There's nothing excellent about this salon. The service and work is horrible. The manager needs to learn to be more professional and have a better attitude towards her customers. I would definitely not recommend it. I'd give it a zero if I could. read more

READ IT ALL!! SAVE YOUR MONEY!! DO NOT COME HERE!!!! Save your money and go somewhere else!!!!!! I went to them because it was close to my job and my birthday is 2 days away. I had a design in mind in which my nails DID NOT LOOK ANYTHING LIKE HOW I WANTED!!!!!! I called ahead to make sure they offer Apres Nails and if they had a tech who was good enough to do them with the design I wanted. I left so disappointed and frusrtated that I wasted my time and my money on this place. The lady Ely who did my feet SCRUBBED MY FEET WITH A NAIL FILERRRRRRRR!!!!!!!!! I am 34 years old this is not my first trip to a nail salon. The color of my toes was ruined by the next morning and all of my nails popped off!! SAVE YOUR MONEY AND YOUR TIME DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

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If i could give this place 0 stars i would. I decided to give this salon a shot since ive been living in cutler bay for a year now and havent found a good spot to do my nails. I tried calling various times to numbers I was given on instagram that didnt work. Then I went ahead and finally got through hours later the receptionist or worker was very nice and made my appt. Since I value peoples time I called and rescheduled for an hour later. I found out about this place through instagram not knowing they have two locations down the street from each other and nobody asked me which one I wanted to go to. So I proceeded to the one I thought my appt was at needless to say as soon as I walked through the door it was a mess... no front desk, two nail techs both hungry and tired. They didnt have help and I decided to wait for one of them to finish even though they claimed my appt wasnt for this salon... I waited over 20 minutes to then take an hour and a half to get my pedicure... my feet are regularly pedicured so they werent in bad shape... you would think the pedicure was amazing and it was great until it came time to paint my nails... I wasnt impressed... I was hungry which is my fault for being so busy and forgetting to eat and started feeling lightheaded so I paid and left two unhappy customers before me left with unwanted manicures because the nail tech couldnt see correctly and forgot her glasses. Please save your money and your time unlike myself and go somewhere else. Yolanda was great with my pedicure but she needs more practice when it comes to painting nails... read more

I have to say this is one of the cutest nail salons I've been to. I liked the feeling here. Even the clients were very nice. I was a walk-in and waited around 10 minutes. It was a friendly, family-oriented environment. Seeing as this is so close to my house and job I will definitely be coming again. I only gave it four stars because my nails didn't come out perfect (see close up). They could have been filed better because two were uneven and the extra nail could be seen. There are also other services like massage, eyelash lift, wax, etc. Overall really enjoyed it! Tip: Check 'groupon.com' for deals! read more

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ABSOLUTELY THE WORST. If I could rate them 0 stars I would! I found this salon on Groupon. I was told not to purchase the Groupon that they would honor the price in the salon which was a lie. I took my daughter to get our nails done for her birthday vacation. They not only charged me more but the GEL manicure that normally last 2 weeks chipped after 3 days and then peels completely off after 5 days! I couldn't believe it! I called the owner and she tells me that's it's impossible but that she was going out of town to call her back that she would resolve it. I called her after a few days and told her the only thing I wanted at this point is my money back I took several pictures of the nails with the time stamp to show her but she insisted that it was impossible, I explained that even our pedicures were done poorly (I have posted pictures) to make things worse my daughter got her brows wax and till now has the biggest break out. The owner told me I could write whatever I wanted online but she would not refund me. So here we are, this lady even had the nerve to ask me where I am from (mind you, no one speaks English there) when I asked her about the products she uses (because gel nails are not supposed to peel after 5 days) it's so despicable. This place uses cheap products and only want your money. They have terrible customer service. Btw I was even charged 5% more to pay on a credit card! read more

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I have been going to Kathy's since they owned the old location (the old location is now a different business called Pink Dream Nails & Beauty studio). Kathy's excellent nails provides a wide variety of services priced extremely reasonable. Throughout my years going to Kathy, I've had nothing but great experiences, their work ethic and professionalism is beyond expectations. Some of the bad reviews they have belong to the other business mentioned above. I urge you to look past the bad reviews and give Kathy's Excellent Nails a chance, you won't be disappointed. read more

Going to make this as short as possible. I bought a Groupon, made my appointment and went in, fine. The main tech didn't speak ONE word of English. A young woman translated, redeemed my Groupon and took me to the pedicure chair. I asked for the water on the hot side and she literally made it BOILING - there was smoke coming off the water. I myself switched the knob to cold to even out the temperature. I don't know how she would think hot means boiling till your skin comes off. The other tech told her "not so hot" on Spanish and she responded "well she said hot so that's not my fault". I guess she didn't know I spoke Spanish at the time. She did the pedicure and gave no foot massage or rub. Only focused on the nails, fine. The ENTIRE time she's having the get up to help translate Spanish to English with the other tech. Next is nails. The desk/stations are so narrow they must be about a foot wide so you need to sit about 1 foot away from the station, or your knees will end up on the techs stomach. My nails had been soaking since my current polish was gel. When she took the foil off, my nails were literally folded vertically in half - the sides were curled inward (never ever happened to me before). She starts filing off the gel and the nails return to normal, fine. She leaves the previous nail color in the corners, files them incorrectly, butchers my cuticles, and proceeds to paint my nails on top of a previously used rag that looked like my dog chewed it up. Before she starts to paint, I ask her for the file and fix the nails myself (shaping and removing the excess nail "fuzz" on the tips (if you leave this, the gel will come off). I also clean up the bottom of my own nails as they had some lint under them. She then starts to paint and realizes the gel polish is old, she SAYS the polish is old but KEEPS GOING. She paints up to my cuticles which is a huge no with gel, and gets paint all over my skin. Of course, the color doesn't cure and settles on the sides. When I bring this up to her, she says it's my fault for moving my hands inside the light (LOL). The other tech hears what's going on and offers to paint my nails. I literally got up and walked away with one hand half painted and the other bare. They are so lost. The young woman that did my nails should not be allowed to touch anyone's hands or feet. Arguing with me when she h doesn't know how to paint, prep or even file a nail. Or bother to clean underneath a nail. It's sad. I went to another nail salon on my way home and within 25 minutes they removed the purple gel, prepped my nail correctly and put a decent quality polish that didn't bleed into the sides of my skin. They were shocked to see how poorly a licensed nail salon preformed. I have maybe a total of 4 reviews on Yelp and I sat down to take the time to write this so someone else doesn't make the same mistake and AVOIDS this place. Even if you have to pay a little more- pls go somewhere else. read more

Kathy's Excellent Spa - The other nail salon fixed it right up. Look at the difference! - Nail Salons Near Me - Miami, Florida

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My nail lady was nice but did a sloppy job. My cuticles are so butchered that my toe nail is infected. The paint on my nails are all uneven. Let me warn you that they charge EXTRA for nail gel removal which I've never been charged for at any nail salon. They are very expensive for terrible work. I suggest finding a better place!! read more

Great service! Very clean salon, friendly staff and I loved my nails! Liu did my nails, she was great and super detail oriented. She was also very knowledgeable about the different nail services offered. Overall great experience. read more

Kathy's Excellent Spa - Nail Salons Near Me - Miami, Florida

It was a HORRIBLE experience. They DO NOT SPEAK ENGLISH, the lady who was helping me kept texting and having her Son (little boy) was bothering her while she was working on my nails (not that it's his fault, I feel bad for the son). The session was supposed to take an hour to an hour and a half the most! But, instead, It took 6 HOURS!!!! Never again! I got the promo from Groupon. But, it's not at all worth it! I do not recommend this to anyone who's language is not Spanish! It was a nightmare experience!! I still gave her tip because I felt bad for the son, and not her! read more

Kathy's Excellent Spa - This was the lady helping me, she was doing this the Entire time , very UNPROFESSIONAL!!! - Nail Salons Near Me - Miami, Florida

Very clean place, friendly people and super nice and engaging. Gel manicure and pedicure is pretty cheap and i would tell anyone to come here for gel manicure BUUUTTTT if you want acrylics dont come here, it is way too expensive. $70 for acrylics and pedi and i asked them why and they said its because theyre long but this is the legnth that i always get in other places and its not considered long. Overall, Good for gel manicures Bad for acrylics read more

Kathy's Excellent Spa - My so called "long" acrylics that cost $50 alone - Nail Salons Near Me - Miami, Florida

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Got a Groupon for a gel mani and pedi, it was terrible. DO NOT go to this place, they're extremely unhygienic, they did not use a liner on the bowl where my feet were during my pedicure. I have NEVER seen a nail place not use a liner. The manicure tools are packaged but are old and rusty and put in a sanitation area quickly then used various times. My gel manicure came out thick and my nails were not cut evenly and were not shaped the same. The girl who did my mani also did not speak English, I mean cmon, what if I wanted a design? Overall, save your money and get a Groupon for a better place, they don't value sanitation here and the manicure are mediocre. Not to mention the ladies are all talking to each other super loud and having conversations, no class or respect whatsoever. read more

This was the worst experience ever ! my toes hurt they don't even look professIona I don't feel like I got a pedicure . she didn't clean the station my feet her they were sloppy and they couldn't speak English to communicate with me . I'm upset and very sad . read more

I got a Groupon for gel uv nail polish worst.experience.ever I can't believe I actually paid for my nails to look like this...wouldn't come here again even if they paid me. These are my nails 3 days after getting them done. read more

Kathy's Excellent Spa - These are my nails 4 days after getting them done - Nail Salons Near Me - Miami, Florida

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I first tried the salon for a polish change back in September because I had a last minute event. I couldn't use my groupon because they require an appointment for Groupons. Once you are a customer you aren't allowed to use the groupon. Therefore I had to contact groupon for a refund. This wasn't an issue because they have specials Monday through Wednesday. The receptionist was nice and the service was okay. My second visit a few days before Christmas is a different story. Once again "no Groupons" due to the holiday. Kathy herself did my nails. It seems as if she was a new student at beauty school because I left with my finger bleeding from a botched gel manicure. After I took my hand away from her the first time she still messed up my manicure and attempted to file my finger off when she ruined the gel polish. How ma'am? Never again. Do not let her touch you. Maybe try a different technician. There is one young girl that does acrylic really nice if you view their IG. read more

The staff is by far the most kind and attentive staff i've ever experienced at a nail salon has had there's such positive energy in the air and I was never bored. the girl who did my nails Yenay made my experience very joyful. I can tell this Salon do your nails with love because they just enjoy doing what they do. if you want a positive experience and you nails CORRECTLY DONE, go here. The owner was such a sweetheart. They've gained a lifelong client. read more

Soo disappointed. I walked in salon not busy but receptionist told me to pick my polish and would be few mins. I sat and sat and two other ladies came in and waited too. Nail tech approached one of the ladies , did not acknowledge either myself or other lady and took her to do her nails. I was then informed next available would be at least 30 mins. We both walked out to go elsewhere read more

Do NOT recommend. I first heard about this place through an ad in Groupon. I called and was amazed that I was given an appointment for 30 minutes later. I showed up on time. When it came down to pay, I showed the ad from Groupon and was advised that I was unable to use it. When I requested a reasoning I was advised that it is only valid for first time clients which I clearly was as evidenced by the fact that I had to be guided to the area where I was to wash hands and the color wall to choose a color. I proceeded to explain that it in fact was my first time at which point the nail tech advised that I can not use the Groupon and would need to cancel or get my money back and go to another salon. When I requested to speak with the manager, she was rude and argumentative providing no real reasoning. For instance she said she had put my appointment for regular price in the system and can not change it now because the system won't allow it. I asked if as a manager she could just put it in the system like I cancelled the appointment or never showed and complete a new ticket which she adamantly denied without explanation. When I asked what other location I could use the Groupon as the nail tech had advised she said that there are other nail places around the area which I had taken to mean that they had other locations where the Groupon would be valid. This was not the case as this turns out to be their only location so in other words she was instead directing me to go elsewhere. In order to de-escalate the unprofessional environment the manager was creating in front of the other two clients, I elected to pay full price. Despite it all, the only explanation I received ultimately is that I needed to have told the lady that was doing my nails that it was for a Groupon because she would have done less work and used inferior products as they only use the Groupon to bring in customers but their prices are set and they had already done a regular full price service on me where had they known they would have used the inferior products and taken less time. The manager then went on to say that the nail tech only makes $9 from a Groupon order and she won't pay her the difference. Needless to say I paid full price, but I would not recommend this place as this is a bait and switch location that pays their workers poorly. ***They also charge a $3 fee to run credit card. read more

I discovered this gem from Groupon and I've been a fan of Kathy's Excellent Nails ever since. My gel mani lasts over 2 weeks, longer than any other salon I've been to. Kathy is very professional and personable. This is a full service salon and highly recommended. read more

At first I was excited to try a new place but I definitely did not get my money's worth. The nail tech was sweet in the sense of asking how I was doing but the job I got was a mess. She put on glops of acrylic, it was a mess. I had acrylic under my nail and the actual acrylic she put on became so thick the nails ended up looking extremely blocky. She said my nails were "too wide" that's why she had to put THAT much acrylic on but that's bs cause I've been getting my nails done since I was in middle school and this is the first time they look THIS thick. read more

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I love coming to Kathys! The ladies there are all super friendly and always give you a good time. They're not pricy at all and always do beautiful work. Whatever you ask for they give it to you! I saw kathy renovate the entire salon and now it looks even more beautiful, it's a little small but perfect so it doesn't get too crowded. I always go with appointments and they never make me wait any longer than 2 minutes. My gel always comes out beautiful and although the location can intimidate you don't let it read more

Kathy's Excellent Spa - I loved it - Nail Salons Near Me - Miami, Florida

Originally went to go to nail salon next door but didn't make an appointment. So I gave them a shot. From the moment I sat down the 3 worker were talking in Spanish. I didn't say anything, but the tech glued my nails on wrong. I no longer wanted the service but offered to still pay something. She then told me 10/15 (had no problem paying that) until the other worker said something in Spanish then told me 25$. When I refuse to pay that she called the police after yelling at me. The shop owner came and was nice at first and was ok with us paying the 15$. Then she tried to pull my trunk down on my truck to get my tag plate and told the police I did not pay. She continued to lie until I told the police to have her to rewind her cameras. Poor customer service and bad staffing. read more

They are the worst , I bought a voucher on Groupon it was worth 60 dollars and I bought get it for 30 , it was GEL manicure with a BASIC pedicure ! They talking about OH the pedicure is a polish change and that's it .... WHAT the service was worth 60 dollars ! A BASIC pedicure is Definitely NOT a polish change no where in the Groupon Voucher says POLISH change , ALSO the biggest complain is When you search then up in Maps it shows Closed at 6pm when clearly they are open TILL 7, I walked in at 6 and there was 3 people doing nails , The RUDE receptionist said the lady that can do the pedicure will take 45 mins .../ WHY couldnt the other two ladies do the pedicure. I will never recommend anyone to this place SOOOOOO RATCHET read more

Horrible customer service. Both women I dealt with were so unprofessional and so rude. Never going back.

Excellent customer service had a manicure pedicure she was fast and very detailed, definatley recommend these ladys, good parking, went on a friday night my appt was on time. read more

The girl that took care of me was super nice! But she did an okay job thank god it was a groupon. Won't be back. The pedicure was rushed i didn't like that. Provide customer SATISFACTION stop rushing, when i walked in there everyone was on their phones. What was the hurry? Other customers can wait. If they can't do that maybe they shouldn't be getting their nails done that day. read more

The workers were incredibly rude to me, i came in about an hour before 7, looked at me and didn't ask me what i was there for, they just told me with an attitude that there was 4 people before me when there was only 2. I understand that they close at 7 but there is a nicer way to approach a customer and explain the situation that they perhaps didn't have time, i would've completely understood, instead i was given attitude and horrible customer service. I was going to be a new customer, definitely not going there again. read more

The outside of the building looks a little shady so I was a bit skeptical but I am glad I decided to give ot a try! Betsy was awesome. Very professional! I used the Groupon and was super happy with my Gel Manicure. Even without the Groupon the price was great!! $35 for a gel mani and spa pedi. Awesome! Finally found my nail spot! Ask for Betsy she is awesome! read more

Very unprofessional, do not buy! Go anywhere else, should be better. I had an appointment and was on time and was not seen till after an hour and 20 minutes! Even when there were 3 other ladies doing nothing but talking. Then the owner had an argument in front of all the clients, finally they took care of me after I had asked nicely if my appointment got canceled or what because I have been waiting over an hour! I should have left, I purchased a Groupon for regular mani and pedi came out to $30 and when I got there and finally they took care of me they wanted to up charge me but first they wanted to know how much I paid then they said $25 to take care of the dead skin saying it's extra though nothing was said on the website or Groupon (luckily I do not have rough feet but I couldn't believe it!) The young lady taking care of me made me bleed several times while cutting my cuticles and was on her phone half the time and even went so far as to watch a video! You can't make this stuff up. This place should not have there license. The tubs were you soak your feet were all moldy and the massage chair pretty much annal rape you. Funny now but really sucked at the moment. Do yourself a favor and go anywhere else in Miami. read more

STAY AWAY from this place! I've never written a review, but this has to be shared. I've never been treated so horribly! Got a Groupon, told the receptionist as soon as I got there that I had a Groupon, but I guess that wasn't relayed to the actual pedicurist bc she was very upset that she didn't know and said if she had known she wouldn't have given me a pedicure, and would instead do a polish change, since that is what a basic pedicure was. This was after she had cut me three times and not apologized for it. She then got upset that I questioned her definition of a pedicure. At this point, I got upset and said I wanted to go, and let her know that I would have appreciated an apology at least for cutting me in three different places, to which she said "solo a dios se le pide perdón, a las personas se les pide disculpas!" To which I responded, ok but you did neither. Then she started yelling at me in front of all of the other customers, who were now staring (so embarrassing) and I left. I'm still in shock. I wouldn't wish this on anyone! No one should be treated this way! There are no excuses! Oh and this was on my birthday, so I went in there in the best mood and walked out humiliated on what was supposed to be my special day... read more

This place was close to my home so I purchased a Groupon special that was available for $20. I called on Tuesday to make an appointment for Friday morning when I arrived on Friday my appointment wasn't on the books and an employee advised that the appointment person had resigned earlier in the week and didn't transfer the appointments make on her personal cell phone to the actual appointment book. I was a bit upset until they said that they didn't have cliental until later on in the day. Thankfully I arrived when they opened at 10am. I liked how all their nail polish was organized on the wall as well as the chair massage when doing pedicures. It was very relaxing. The only thing I didn't like was that on the other side of the salon where the pedicure is done it was a bit warm. The A/C unit isn't central and is a box unit located where the manicure section is. There are fans on the ceiling but with the hot summer days coming up I would recommend for them to add another A/C unit. Parking is a bit tight at the shopping center but staff is very nice (all Hispanic ladies) who chat a lot and sing and laugh. I liked the environment. Would come back but making an early appointment in the mornings when parking isn't a mission and it's not that hot. read more

My gel nails didn't even last a week. They started chipping within a few days. Peeled off and my nails just look horrendous. Pedicure was ok but it was rushed. Would definitely not be returning. read more

Excellent Nails provides professional service with a smile. My gel manicure last forever. I have even used their teeth whitening services and have seen a big difference. One thing I notice about Kathy's Excellent Nails is that they sterilize their tools before using them. I am very impressed. Everyone is friendly and behaves professionally. read more