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    Kathy Verschelde Insurance

    5.0 (1 review)
    Closed 9:00 am - 5:30 pm

    Services - Kathy Verschelde Insurance

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Cova Insurance - Cova Insurance

    Cova Insurance

    (4 reviews)

    Let me just say, COVA Insurance in Chesapeake doesn't just help me--they practically co-parent my…read moreadult responsibilities. Every time I call, email, or accidentally show up with a crumpled piece of mail I don't understand, they treat me like royalty. Confused royalty, sure--but still royalty. Auto insurance? Handled. Life insurance? Explained to me like I was five, but with kindness and zero judgment. They even helped me understand what a deductible is. (Spoiler: It's not a mythical creature that eats your wallet, but close.) Their team is like an elite squad of insurance superheroes. I imagine their staff waking up every morning, putting on capes under their polos, ready to conquer paperwork and customer confusion with grace and unmatched patience. I call, they answer. I panic, they soothe. I mess up a form, they magically fix it like I never touched it. Honestly, if COVA ever starts offering therapy or meal prep, I'm signing up on the spot. I would trust them with my policies, my future, and probably my houseplants. Thank you, COVA, for being the calm in my chaos and the only part of adulthood that doesn't make me cry.

    Cova Insurance deserves every bit of this one-star review (I'd give them 0 if it were an option)…read more They have made it abundantly clear that customer service is not their priority. To say that they're not proactive would be an insult to mere passivity, as Cova is completely unresponsive unless you badger them to get anything done. Their representatives are dismissive and unhelpful, offering no clear guidance or solutions to my concerns. The entire experience dealing with Cova felt like they were more interested in squeezing every last penny out of me rather than providing quality insurance coverage. And this is just in reference to basic home owner's insurance policy questions, I can't even imagine what a nightmare it would be to work with these chuckleheads if I had to file a claim! I strongly advise anyone considering Cova Insurance to look elsewhere. Their poor customer service and lack of transparency make them a company to avoid at all costs. This is not an insurance provider you can trust. I'll be replacing them with another provider as soon as possible.

    Kathy Verschelde Insurance - homeinsurance - Updated May 2026

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