My experience working with Chelsey Ryskalczyk/Seattle Rental Group couldn't have been better…read more Chelsey is very responsive, she looked out for my best interests, and provided sound advice.

Unfortunately, don't believe the fancy pictures or the comments. We moved from another state and…read morerented a house based on the comments here. Our problems started right after we rented, and they did address them initially, but then they couldn't agree with the landlord and parted ways. After that, I was left alone with the landlord. Of course, since their contracts ended, they don't have to help, but even though I continued paying all my rent through the platform they provided and they knew about the issues with the landlord, they offered no support when I moved out. They didn't even give me a reference, and because my landlord didn't reply to emails or replied late, or perhaps gave a bad reference, I had a lot of trouble finding a new place. All I wanted was a reference. I came from another state and rented this house sight unseen, trusting their name, but they didn't lift a finger to help me in my difficult time. In the end, with a baby, two months of stress looking for a house, being rejected, and paying more deposit because there was no reference or a bad one. Think twice before doing business with this company or trusting their name, and if possible, talk to the landlord directly and meet them because one day they might be disappeared. Otherwise, you might end up without electricity and get no help from anyone. Because at the end of the day, once they rent the house and get their money, you're nobody's concern. Note for response: I just have asked that I rented property via your company and paid on time. New landlord just want to make sure no eviction or delayed payments. You had all these information and legally you could refer me because I rented from your company and I have used zego payment via from your company. You guys just rented out took your money and left me alone with landlord. I dont know landlord.I trusted your company! You just betrayed and left your customer alone

I have hired this agency to sell my property and has been the worst real estate experience and…read moremistake I ever made. If you want to be constantly harassed about price reduction and attacked on you character go with them. Constant bragging about how price is high so they can get their commission quickly even after multiple price reductions to help them sell. Also they wanted 1% increase of commission for staging the house. Very unprofessional and rude agent behavior who called himself doctor of real estate. Very few open houses and pretty much their tactics of selling is not their effort, marketing and networking but quick sell at the lowest possible price for their clients. I had to block an agent so I don't get further aggressive and inappropriate messages.

Not so good at the follow up, my Niece and her family have mold in there home a property they…read morerented from this company. Brittney Tuttle and Aaron Smith were the agents involved and have left them high and dry. Beware of this company.

Paige and team are fantastic. I've used her three times, both on the buying and selling side and…read morewould highly recommend her. She gets things done without prompting and is fun to work with!

We've bought and sold a few homes over the past 20 years, so this wasn't our first rodeo. In fact,…read moreit wasn't a rodeo at all. This was beyond a doubt the best selling experience we've ever had. From start to finish we were kept informed and updated. No detail was missed, no question unanswered. Paige's team, especially Caitlin were very professional yet we still felt like we were working with a friend. Paige and her team made our job as sellers as easy as can be. They marketed our Fox Island home beautifully, sold it quickly and kept everything non-complicated. We highly recommend Paige and her team!

I do NOT recommend Priority One Realty. The agents were very pushy and not considerate of…read moreboundaries regarding COVID19. They seem nice on the outside, but are very rude. It's obvious they don't care about you and are only in it for the money. Whenever I contacted them, they took their time getting back to me if it wasn't something that inconvenienced them. This was a very stressful experience!

I dealt with Priority One to find a home, I have to admit that the realtor was very diligent and we…read morelooked at several homes. However it was difficult as we are a family of 5.. my daughters family and myself and we wanted something that would appeal to us all.. and we did find a home that looked like it would be perfect and we were very eager to call it our forever home. HOWEVER, we were only able to look at it twice prior to purchase and move in.. it was always inconvenient for either the realtor or the seller. The inspector was a friend of the company and I thought he did an inspection but I really don't think he did...3 months after we moved in the septic collapsed and I was told that the septic line was out of code and should have been replaced, the inspection report said it was fine ( that has been replaced at a cost of over $4000) the hot water heater was about to go yet we were told it was fine also it was just a bad valve .. sellers gave us $500 for new valve but the heater was so old it stopped working 4 months after we bought the house and the inspector didn't catch this either so another $2000 for repairs... we thought it was so nice that the downstairs had new carpet until we realized that the basement walls leaked and so the carpet was just for show until they could get it sold.. so 6 months after buying our dream home the downstairs carpet had to be taken out because of the water damage and mildew.. walls had to be torn down due to water damage and we have to revise the landscaping to accommodate for water drainage. And last but not least the appliances in kitchen had been "repaired" and the oven does not cook evenly and the microwave stopped working. So my dream home has become my living Hell... when attempting to discuss this with Priority One as to any assistance they could offer.. I was told to "talk to my attorney" Needless to say I would not trust anyone at Priority One Realty, or their inspector or anyone else attached to this company... they are not there for their customers....

I came in & saw a Tom E. It was horrible. While I was reading the contract I al.ost signed he…read moretapped his fingers on the table, sighed,& played on his phone. He did not seem knowledgeable. When I decided I'd better take it home to read & sign he had said I was no skin off his back he had 20 people wanting his services on daily basis. I decided not to go through John L. Scott. I was apauled.

I worked with Stacy Melton on my first-ever home purchase. She was knowledgable, communicative,…read moreavailable for the silliest of my questions, and reacted with kindness and understanding to my sometimes way over the top stress level and panicked calls. I haven't moved yet but even though we officially closed last week she is in my new place as I write this attending to some details she promised she would take care of. I could not have asked for a better experience.

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

The communication with Camayla has been outstanding, and her responsiveness and ability to work…read morewithin our needs have been invaluable

Even though I am not a resident of Washington, while visiting, I ran into Krystina and was able to…read moreask her some real estate questions I had about property I am putting on the market in Montana. She was very knowledgeable and was able to get me the answers I needed. I have referred her to some of my Washington friends. Krystina is not a realtor out for herself, she is really there to help people with their needs and apprehensions. She understands buying and selling a home/property is life changing and altering - Royce Bird

Our agent Jerome was very patient and helpful in our house hunt. He also gave some tips and…read moreinformation we really appreciated. We got outbid a few times because of the ridiculous housing market, but eventually got a house actually worth the value! Thank you so much Jerome!

I cannot say enough good things about Shannan Laudet and Adept Real Estate…read more From day one, Shannan went far beyond what anyone reasonably expects from a realtor. She did an incredibly thorough walkthrough of our nearly 90-year-old home and clearly identified the issues we needed to address before listing--saving us time, money, and headaches down the road. After we moved across the country, things could have easily gone sideways. During a deep cleaning, a pipe ruptured (mysteriously timed, of course), and Shannan immediately stepped in--shutting off the water, coordinating the initial plumber response, and keeping us fully informed as restoration crews handled drying, mitigation, demolition, and eventual replacement of walls and flooring. We were thousands of miles away, yet never felt out of the loop. When contractor delays dragged on, she didn't just "wait it out." She provided a clear market analysis showing the real impact those delays were having on our home's value--transparent, data-driven, and honest. Once mitigation was complete, she conducted a meticulous comparative market analysis and landed on the exact price point we ultimately sold the home for. No guessing. No fluff. Just expertise. The home was beautifully staged and launched to market, and Shannan provided frequent updates on showings--including a shared spreadsheet with feedback from every other agent. She even personally went out and tidied up the yard after a series of heavy storms. That level of personal investment is rare. After nearly a month on the market--in a down market--we found the right buyer: a military member stationed overseas in Bahrain. Shannan seamlessly coordinated a cross-country, international transaction, working within our limited budget to negotiate smart concessions and keep the deal together. She arranged replacement of the furnace identified during inspection and, once again, kept us informed every step of the way. Closing presented additional challenges due to time zone differences and logistics. Shannan handled all of it calmly, professionally, and proactively--making sure nothing slipped through the cracks and that we were updated at every stage. Not only is Shannan an expert at what she does--she is an exceptional human being. She understands that selling a home is a deeply human process, not just a transaction. Having served in the military, I've bought and sold seven homes over my life. Despite all the unforeseen complications with this sale, this was by far the best realtor experience I've ever had. If you want someone who combines absolute professionalism, deep market knowledge, tireless advocacy, and genuine care for the people involved--Shannan Laudet is it. 22 million star review.

We hired Shannan and her team to sell our home in Port Orchard. Once we hired her, she got right to…read morework. Shannan and her team went above and beyond what we expected. Everything went smooth during the whole selling process. We highly recommend Shannan and her team for your home buying or selling needs.

They wouldn't return our calls, emails, or texts when we had an emergency. It takes them weeks to…read morereply to simple emails. Their voicemail inbox is full as you can't even get them on the phone.

OnPoint has been our management company for several years. Over the past year their service has…read moreworsened to the point where neither our account manager nor the CEO will return our phone calls or emails. They have one phone number, and their voice mail box is always full - probably from other customers complaining about their lack of response. We are very unsatisfied and do not recommend them. Save yourself the aggravation and hire a different management company. (Hint: look at all the other 1 and 2 start reviews for this company and run away).