This was my first experience getting a rental on my own, and I honestly couldn't have asked for a…read morebetter experience. The company made the entire process so easy and straightforward, which made a big difference as a first-time renter on my own. Since I wasn't able to be there in person, Aaron was absolutely amazing to work with remotely. He went above and beyond to help me find multiple listings that fit my budget, wants, and needs, and he even toured properties with me live over Zoom. He was always friendly, responsive, and genuinely looking out for me throughout the entire process. Even with my tight turnaround time, Aaron helped me find a great place in a timely manner and made sure I felt supported every step of the way. I'm incredibly grateful for all his help and would highly recommend working with him and his crew!

Seattle Rental Group was great in connecting me with fantastic agents who helped me find a great…read moreapartment in Seattle. I was relocating from New Mexico, and they made the entire search so easy. Bree sent over a curated list of apartments that matched my price range and my amenity and feature requirements. She also provided information about each neighborhood, which was incredibly helpful since I was moving from out of state. The day I arrived in my new city, our other agent, Kristi, picked us up and gave us a six-hour tour of the places we had selected. Additionally, she was an advocate for us throughout the process. She asked the tough questions of the leasing agents on our behalf to help ensure we got the apartment we wanted. She asked questions we hadn't even thought of, so it truly felt like she was on our side rather than pressuring us to choose a place. She was amazing. Even before I signed my lease, I had additional questions, and Kristi was there to answer those as well. Both Bree and Kristi were fantastic. They even handled turning down the apartments we decided not to select, which was one less thing for us to worry about during a major move. Great service all around! They made relocating to Seattle and finding an apartment so much easier.

I have hired this agency to sell my property and has been the worst real estate experience and…read moremistake I ever made. If you want to be constantly harassed about price reduction and attacked on you character go with them. Constant bragging about how price is high so they can get their commission quickly even after multiple price reductions to help them sell. Also they wanted 1% increase of commission for staging the house. Very unprofessional and rude agent behavior who called himself doctor of real estate. Very few open houses and pretty much their tactics of selling is not their effort, marketing and networking but quick sell at the lowest possible price for their clients. I had to block an agent so I don't get further aggressive and inappropriate messages.

Not so good at the follow up, my Niece and her family have mold in there home a property they…read morerented from this company. Brittney Tuttle and Aaron Smith were the agents involved and have left them high and dry. Beware of this company.

I inherited my parents' custom-built dream home in Gig Harbor after they passed, but I live in…read moreCalifornia and had never even lived there myself. After a rental situation got a little sketchy, my husband and I decided to sell, and I actually found Paige's team through an old-fashioned mailer that I'd held onto for months before reaching out. I explained what I needed, a full concierge-style team that could handle everything from two states away, and from there, it became a completely contactless sale. I sat at home in California while Paige's team handled the heavy lifting, with me only stepping in for a few DocuSign forms and quick decisions over the phone. The house sat on the market for several months before we made a small price adjustment, and within three days of that change, we had multiple competitive offers and landed a full-price deal. Paige stayed attached to every email throughout and always chimed in with advice, even though Michelle was my main point of contact, so I never felt like Paige was removed from the process. She's clearly the top Realtor in Gig Harbor by a wide margin, and I trust her judgment so much that I still consider her a friend I'd call for real estate advice anywhere, not just in her own market.

Paige came highly recommended to us after a frustrating experience with another agent who provided…read morevery little engagement or proactive guidance. We often found ourselves reaching out and suggesting strategies, and after more than a month with very little activity, we knew it was time for a change. When Paige came to our home, it took only a few minutes for us to know we wanted to work with her. Her knowledge of the Gig Harbor and Raft Island market was immediately evident. She knew exactly how to position and price our home, which made a huge difference. Within about a week and a half of being on the market, we started receiving offers. Paige and her team did an incredible job preparing and presenting our home. It was beautifully staged and professionally photographed, including stunning drone photography. Their extensive network of trusted professionals and resources made the entire selling process organized, seamless, and far less stressful. What stood out most was Paige's professionalism, responsiveness, expertise, and the peace of mind she gave us throughout the process. Neighborhood Experts is truly a fitting name because they really are experts in the communities they serve. We are so grateful we found Paige and would absolutely recommend her and the Neighborhood Experts team to anyone buying or selling a home in the Gig Harbor area!

I do NOT recommend Priority One Realty. The agents were very pushy and not considerate of…read moreboundaries regarding COVID19. They seem nice on the outside, but are very rude. It's obvious they don't care about you and are only in it for the money. Whenever I contacted them, they took their time getting back to me if it wasn't something that inconvenienced them. This was a very stressful experience!

I dealt with Priority One to find a home, I have to admit that the realtor was very diligent and we…read morelooked at several homes. However it was difficult as we are a family of 5.. my daughters family and myself and we wanted something that would appeal to us all.. and we did find a home that looked like it would be perfect and we were very eager to call it our forever home. HOWEVER, we were only able to look at it twice prior to purchase and move in.. it was always inconvenient for either the realtor or the seller. The inspector was a friend of the company and I thought he did an inspection but I really don't think he did...3 months after we moved in the septic collapsed and I was told that the septic line was out of code and should have been replaced, the inspection report said it was fine ( that has been replaced at a cost of over $4000) the hot water heater was about to go yet we were told it was fine also it was just a bad valve .. sellers gave us $500 for new valve but the heater was so old it stopped working 4 months after we bought the house and the inspector didn't catch this either so another $2000 for repairs... we thought it was so nice that the downstairs had new carpet until we realized that the basement walls leaked and so the carpet was just for show until they could get it sold.. so 6 months after buying our dream home the downstairs carpet had to be taken out because of the water damage and mildew.. walls had to be torn down due to water damage and we have to revise the landscaping to accommodate for water drainage. And last but not least the appliances in kitchen had been "repaired" and the oven does not cook evenly and the microwave stopped working. So my dream home has become my living Hell... when attempting to discuss this with Priority One as to any assistance they could offer.. I was told to "talk to my attorney" Needless to say I would not trust anyone at Priority One Realty, or their inspector or anyone else attached to this company... they are not there for their customers....

I came in & saw a Tom E. It was horrible. While I was reading the contract I al.ost signed he…read moretapped his fingers on the table, sighed,& played on his phone. He did not seem knowledgeable. When I decided I'd better take it home to read & sign he had said I was no skin off his back he had 20 people wanting his services on daily basis. I decided not to go through John L. Scott. I was apauled.

I worked with Stacy Melton on my first-ever home purchase. She was knowledgable, communicative,…read moreavailable for the silliest of my questions, and reacted with kindness and understanding to my sometimes way over the top stress level and panicked calls. I haven't moved yet but even though we officially closed last week she is in my new place as I write this attending to some details she promised she would take care of. I could not have asked for a better experience.

Haven Property Management helped us find a rental property quickly and from afar. We were moving…read morecross country on a tight timeline during peak summer season, but they were pros at letting us see the property virtually, in addition to the helpful YouTube video and pictures. Armando was the property manager we were connected with, and he was great at communicating what steps came next, answering our questions, and getting in touch with us in a timely manner via text, email, or hopping on a phone call. He FaceTimed with us from the house too, which was so helpful! Now that we are officially tenants with Haven, we love how we can see everything in their online portal. With the click of a button we can submit maintenance requests, pay rent, or reference a digital copy of our lease. Thanks again for all your help, Armando!

I recently started working with Armando-property manager for my 2 condos in Federal Way…read more As an owner, I appreciate having a property manager I can trust to look after both the properties and the tenants. He handled maintenance requests and repairs promptly and kept me updated. He is very professional and easy to work with. I'm glad to be working with them.

Our agent Jerome was very patient and helpful in our house hunt. He also gave some tips and…read moreinformation we really appreciated. We got outbid a few times because of the ridiculous housing market, but eventually got a house actually worth the value! Thank you so much Jerome!

Excellent Vet and staff. Kind, knowledgeable, quick and affordable. Definitely recommend!read more

I cannot say enough good things about Shannan Laudet and Adept Real Estate…read more From day one, Shannan went far beyond what anyone reasonably expects from a realtor. She did an incredibly thorough walkthrough of our nearly 90-year-old home and clearly identified the issues we needed to address before listing--saving us time, money, and headaches down the road. After we moved across the country, things could have easily gone sideways. During a deep cleaning, a pipe ruptured (mysteriously timed, of course), and Shannan immediately stepped in--shutting off the water, coordinating the initial plumber response, and keeping us fully informed as restoration crews handled drying, mitigation, demolition, and eventual replacement of walls and flooring. We were thousands of miles away, yet never felt out of the loop. When contractor delays dragged on, she didn't just "wait it out." She provided a clear market analysis showing the real impact those delays were having on our home's value--transparent, data-driven, and honest. Once mitigation was complete, she conducted a meticulous comparative market analysis and landed on the exact price point we ultimately sold the home for. No guessing. No fluff. Just expertise. The home was beautifully staged and launched to market, and Shannan provided frequent updates on showings--including a shared spreadsheet with feedback from every other agent. She even personally went out and tidied up the yard after a series of heavy storms. That level of personal investment is rare. After nearly a month on the market--in a down market--we found the right buyer: a military member stationed overseas in Bahrain. Shannan seamlessly coordinated a cross-country, international transaction, working within our limited budget to negotiate smart concessions and keep the deal together. She arranged replacement of the furnace identified during inspection and, once again, kept us informed every step of the way. Closing presented additional challenges due to time zone differences and logistics. Shannan handled all of it calmly, professionally, and proactively--making sure nothing slipped through the cracks and that we were updated at every stage. Not only is Shannan an expert at what she does--she is an exceptional human being. She understands that selling a home is a deeply human process, not just a transaction. Having served in the military, I've bought and sold seven homes over my life. Despite all the unforeseen complications with this sale, this was by far the best realtor experience I've ever had. If you want someone who combines absolute professionalism, deep market knowledge, tireless advocacy, and genuine care for the people involved--Shannan Laudet is it. 22 million star review.

We hired Shannan and her team to sell our home in Port Orchard. Once we hired her, she got right to…read morework. Shannan and her team went above and beyond what we expected. Everything went smooth during the whole selling process. We highly recommend Shannan and her team for your home buying or selling needs.

They wouldn't return our calls, emails, or texts when we had an emergency. It takes them weeks to…read morereply to simple emails. Their voicemail inbox is full as you can't even get them on the phone.

OnPoint has been our management company for several years. Over the past year their service has…read moreworsened to the point where neither our account manager nor the CEO will return our phone calls or emails. They have one phone number, and their voice mail box is always full - probably from other customers complaining about their lack of response. We are very unsatisfied and do not recommend them. Save yourself the aggravation and hire a different management company. (Hint: look at all the other 1 and 2 start reviews for this company and run away).