I'm walking about 7.5 miles home because I called for a cab and they show up with no way to take a…read moredebit card. It's 2026, most taxis are taking cards now. Unfortunately they're the only cab in amsterdam ny. We need better. I DO NOT RECOMMEND. I'd give zero stars but I'm forced to leave at least 1 star. The lady tried charging me $5 to stop to get cash and then $1 per minutes which is ridiculous. So ultimately she just wasted the companies time and gas to get me and did not get me.

Called day before a trip to see if they had cab service at 7:30 next morning. Was assured that if I…read morecalled by 7:00 cab would be there no later than 7:30. Called next morning at 6:55 am. Told me cab would be there in 15 to 20 minutes. Was VERY specific about my address and need to be picked up by 7:30 to get to where I needed to go. At 7:25, no cab. Called and was told cab came to house but no one was there. Absolutely nonsense. Was waiting on curb since 7 am, and NO CAB came by. Told me would resend cab ASAP. Waited until 7:48, still no cab. Had to drive myself to catch bus for a trip. If missed bus, out $5,000. As you can imagine, cannot recommend this cab company, especially if promptness is a consideration.

The amount you wanted to charge from Saratoga to Albany airport, you're a fraud. What a joke, 3x…read moreUber and taxi fees. Good luck scammers!!!

Badmouthed the other businesses in town, suggesting none of them were sufficiently reliable to do…read morethe job. Charge TWICE as much as the next closest service. Don't be fooled. $60 limo receipt for Albany to Newark attached below. PS. She has also changed her original response below and taken out the line where she said "he LIED about paying $60", after I added a photo of the receipt - my son was the only passenger. I would avoid this business. I don't like the way she tried to create anxiety about whether the other services were reliable - they were just fine. She is very unpleasant in her attitude and in the way she treats people, and also appears to have removed a number of poor reviews.

I called for a ride and John hung up on me. Will be telling all ny family and friends.read more

The price is rude and hung up on me. Poor customer service. I see why there's some bad reviews. In…read morethis type of business you need social skills. John lacks them

I work at a hotel in the Albany area, so I'm frequently calling cabs for guests. Checker Cab has…read moreoften been hit-or-miss, but today was the final straw, and I no longer plan on calling Checker for my guests. I had a guest that had already been left by one taxi company, so I turned to Checker. I was assured that a cab would arrive within 10-15 minutes. It is now 45 minutes later, and Checker has still not arrived. This guest was running late for her flight due to the first cab's mishap, and this was relayed to Checker. To have a guest cry in my lobby due to the unpressional actions of another company is incredibly frustrating. Will no longer use this service, and will discourage guests from using them as well.

Called early in advance for quote thought fare was 25 at most. When pick up occurred was surprised…read moreno meter. Person asked about location we said we called earlier and amount quoted. Once we got to destination given a larger amount then told if we did not pay they would call cops for no pay. We said call.. As we are very willing to pay but not the amount they indicated. So we police arrived and we paid 30..., which is just less than expected plus tip. So people out there don't get robed stick to your principles.

Rude No service…read moreWould not answer questions They did not choose to accept the job Live in next town - will not com here

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.