I will have all of my printing and engraving done here in the future! My daughter had her wedding invitations engraved where she lives, but when they arrived here for me to address, they were crooked. For two days the engraver insisted they were straight and refused to redo them. I called Karmanos hoping they could redo the invitations since I already had the plate. Amanda said they couldn't do it in time, but if I would bring them in she would give me a second opinion. She measured the distance of the lines from the top on both ends, and they were off more than is considered acceptable. I took photos of the ruler on the invitation, sent them to the original engraver, and he finally relented and redid the invitations. If Karmanos gives this kind of customer service to someone who isn't even their customer, I can't imagine how great it must be for those who are. The next time I need printing or engraving done, I intend to find out. Thank you, Amanda. read more

they did my wedding invitations and the rehearsal dinner invites... STUNNING! I got soo many compliments on both and the owners are always there, so nice and great to work with! read more

HORRIBLE! Horrible customer service, I have never by ANYONE, let alone a local business owner, be treated the way the owner treated me! Refused to meet in person, would "yell" via email degrading responses, never at her store, seriously terrible terrible ! I have never left a review before for anything, good or bad, but would hate for anyone else to be treated the way I was treated. Left my money with her for services that WERE NOT RENDERED, simply because dealing with her was NOT WORTH IT. read more