The place is quite nice (clean and cool layout) and they were so kind to be willing to take me and…read more2 of my friends as walk-ins a little over an hour before closing time. Tracy at the front desk was super helpful with check in and my questions about jewelry and what not. My one feedback and note would be to mention that visitors do have the option to "try-on" jewelry if they are torn between sizes or colors of jewelry because I think some newcomers wouldn't be aware they could do that if it's not mentioned. My friend asked to try a couple of jewel sizes and that was really helpful with decision making. (By try-on, you are just holding the jewelry piece up to yourself and checking yourself out in the mirror :P ) They offer titanium and gold jewelry here. Many beautiful pieces. They also sell saline spray (for $15 if I remember correctly) which I picked up since I was traveling and will be traveling again. Lacy pierced me and she was soooo amazing! She was really through with her explanations and I felt very comfortable with her. Everything went so smoothly and it was mostly painless - only a pinch in the process but no discomfort after the jewelry was already in. My friends and I left with super cute nostril piercings! Highly recommend this studio. Very grateful and happy with the experience here.

I was going to leave my review as is but i will not be called a liar about my experience then…read morepressured to delete my review entirely. "Regarding your wait time, management confirmed it was significantly shorter than stated" - attached are photos at 6:20pm on 4/11/26 aka the time i went in & upon arrival i asked to use the restroom, i took a selfie amongst other pics & the date & time can be found on each one. When leaving, i was asked for my information & to enroll in ur $5 off coupon which was at 8:16pm on 4/11/26. almost exactly two hours, not sure which manager looked into that but i did not randomly chose that number. Consultation - Tabitha asked via phone if i was given the option or made aware of threadless vs threaded jewelry, i was not nor was I given the option between the two. (Im assuming since you guys only carry threadless anyways.) Lacy said the piercings could get expensive when downsizing multiple sizes & when custom jewelry becomes a thing (she gave me an example of hers that have a wide flat back) which i understood. I was never told the jewelry on hand would be so flimsy or else i would have left with a spare set. or why wouldnt that be offered if its a known thing that theyre just going to break soon after? "our management team has reached out multiple times" - Tabitha called me on 4/20/26 at 2:03pm post yelp review & asking me to elaborate which i did. she apologized & said she would investigate & immediately followed up asking if i could "take down the yelp review" I initially agreed but im so glad i didnt. All that was asked of me was to pick a date & time & she will have someone replace the jewelry that broke at the el monte location but she would have to call me back & let me know if there was someone at that location who COULD do it & that she would call back. when she called back at 2:38pm 4/20/26 she stated ordering a threaded set would take 6-8 weeks & that she will order my downsize. we agreed on that solution & hungup. Then 4/28/26 Tabitha texts me & there was no solution so we could agree on so thanked her & left it at that (screenshots attached as well) "waived fees" - crazy cause you guys swear this is something special. when i get my nails done & one breaks theyre quick to fix it FOR FREE & not keep reminding me that breakage could happen nor badgering me that IM at fault for it/knew the risks. Theres no fee to waive if i want to put the jewelry in my own face for free which you guys denied me of because u didnt want to mail them to me. "we offered appointments at our other locations with free parking lots" - text attached of Tabithas convo but she definitely stated STREET parking, exactly how the LA location is so.. not sure where the "Convenience & Options" were. sorry it came to this Leo, maybe ask both sides next time instead of just listening to one.

I'm not normally much of a reviewer, but I have to give such a massive shoutout to Christine for…read moremaking my nose piercing as painless as possible. She was so kind and professional the entire time, made sure I was comfortable, and the piercing itself was done painlessly! When I mentioned wanting to possibly switch to a hoop one day, she went back to make sure the piercing spot was perfect for my future plans. Also, when I mentioned that I was a little dizzy post-piercing [my fault for not having eaten anything], she immediately had a capri sun in my hand, and made sure I was completely fine before leaving. All in all I could not have asked for a better experience, and will definitely be going back for future piercings!

The staff here are friendly and welcoming. I'm giving 4 stars for their customer service,…read morecleanliness, and responsiveness. My husband and I got matching tattoos here and for the tattoo itself it's 3 stars. Today, it has been 3 days since we got the tattoo and although the tattoo itself is small, has fine lines, and is on the wrist, it appears as if it has a smear/smudge on one of the corners on both tattoos. This isn't my first tattoo, and my husband and I have been following the after care and have been careful. It's on the healing stage, but you can tell that the corner line differs and there is a smudged area on both tattoos. For both these it was $240 total and done by Chris. I will update this review once the tattoos heal completely.

I had a wonderful experience here, and the pricing is so reasonable for the jewelry and the…read morepiercing! I came about 15 minutes early for a double flat piercing and found an assortment of beautiful and shiny jewelry in which the staff let me see multiple options before choosing and I didn't feel rushed at all. Very clean atmosphere and the staff were super welcoming. Trevor was my piercer and was super kind. He picked the placement of my double flat piercing and made me feel comfortable to give feedback until I found a placement I enjoyed. He told me exactly what was happening during the piercing and I found it virtually painless (maybe 0.5-1 second of pain for the initial piercing). Highly recommend.

Took my 10-year-old daughter here to get her ears pierced. She was excited but very anxious. When I…read morecalled to schedule, the person I spoke with (Jewel, I think) was awesome and gave me tips on how to prepare her. They reassured me that all the piercers were well-equipped to help kids (and anyone) through their nerves, and he was 100% correct. When I said I was planning to get my nose pierced in solidarity and to ease her nerves, they counseled me to do her piercing first, because sometimes seeing the process can add to nerves rather than ease them. Appointments were easy to schedule online, and we booked with Dee, who was fantastic. Very calm and patient, explained everything she was going to do and talked us through it as she went, helped us to breathe through our anxiety, and then it was over. So fast, just a second of discomfort, and my daughter is thrilled with her new earrings.

I walked in last weekend for a forward helix piercing. Katherine assisted me and did the piercing…read more Honestly a wonderful experience. She was very helpful in jewelry selection and pricing, and also phenomenal with the piercing itself. I'll definitely be coming back for a few more piercings in the near future.

I've been to this location three times and your Santa Monica Blvd. location once. Overall, my…read moreexperiences have been decent. I wouldn't say the customer service has ever been outstanding, but it's generally been good. During my previous visit, I spent around $700 adding two new piercings and switching out jewelry. The piercer who helped me was incredible. I wish I could remember her name because she truly had an artist's eye. She helped curate my ears beautifully, adding charms and small triangle studs that I absolutely loved. Near the end of that appointment, while we were still in the treatment room, she asked if she could step out to do a quick jewelry change for another customer. I found that unusual as we were already in service. I also had another appointment that I needed to get to so I felt my time didn't matter! Anyways I overlooked it because I had otherwise enjoyed the experience. Unfortunately, my most recent visit completely changed my opinion. I came in to purchase a solid gold swallow bird piece, which was close to $500, and have it installed. I had seen it on Friday and returned Monday specifically to buy it. The piercer helping me, who mentioned she was new from Bakersfield, immediately came across as uninterested. When I asked about the bird jewelry, she didn't even attempt to look for it and simply said, "I don't know." The receptionist then stepped in, searched the display, and found the exact piece. It was the last one. Once we went into the piercing room, I mentioned that my current jewelry felt a little tight, but throughout the appointment her demeanor remained cold, short, and dismissive. She changed the jewelry, but when she couldn't find a bag for my previous piece, I ended up offering one from my purse. Nothing catastrophic happened, but customer service is about how you make people feel. When someone is spending hundreds of dollars on fine jewelry and trusting you with body piercings, warmth, professionalism, and attentiveness matter just as much as technical skill. Sadly, this experience left such a poor impression that I won't be returning.

I've done all of my piercings here and I've always had a good experience. This is the only place I…read moretrust do pierce myself since everything is so clean and professional. I recommend it 100%.

I've been here multiple times for piercings like for example: naval, conch, tragus, nipples, rook,…read moreand tongue. I've also been here to downsize multiple times and have even gone in with concerns for one that resulted in a longer bar. With my past experiences I can 100% say I fully trust them especially Zander!! He is the best and I always love being helped by him. This place is so clean and I love the variety of options given. Although on the pricey side at times, I will say based off past experiences with other piercers at other shops, I would keep paying to come back to envy just because of the cleanliness and quality. I have recommended multiple people here and will definitely continue to come back!

I just got my septum pierced with Bruce over the weekend and it was a wonderful experience…read more The pricing was extremely transparent and reasonable. I was really nervous after having a horrible first time septum piercing where the piercer pierced my septum crooked, hit the cartilage and then blamed my nose shape. I've wanted a cartilage for quite some time so I decided to get a second opinion and I'm really glad I did. Bruce was extremely knowledgeable and re-assuring. He took a look and told me I could probably get one but he would verify once he was able to check my nose. He was able to immediately determine the septum spot was higher up. The pain was extremely minimal. I really appreciated that Bruce walked me through every step of the process. I'll definitely be back.

Every time I've gone, I've been very pleased by the service!…read more Have gone in multiple times due to a potential infection (from piercings done somewhere else) or concern I have with a piercing, and every time, the staff were friendly and helpful, willing to make cordial conversation. Very professional and I've walked away with no infections. They're jewelry selection is beautiful, but unfortunately too pricey for me.

The staff is welcoming and attentive, both over the phone and in person. The studio is clean and…read moreincludes a space to rest in the reception area while you wait. I had to wait a year to get my appointment because of how talented Bryan Ramirez is. I walked in, very hyped up, with a tiny 3x4 old ID picture of my father. Bryan treated the image on his computer, expanded it, and kept in touch throughout the process. After a few visits, he carefully listened to my project vision, embraced it, and, most importantly, provided real feedback about size, positioning, and expectations. I have a few other tattoos from multiple artists, and I can confidently say the level of service and quality here is top notch. The previous artists weren't even close to this level of skill. The day I showed up for my session, I felt heard and taken care of. Bryan paused whenever I communicated that I needed a break, and the project was finished in a few hours. His attention to detail is incomparable. If you're searching for an experienced, skilled, detail-oriented tattoo artist, look no further. Contact Reservoir Tattoo Studio and speak with Bryan Ramirez, though I'm sure any artist linked to this studio is just as talented and professional. Can't wait to return for a future session. Gratitude.

It was my first time here and I just wanted to get some small lil babies done by my dear friend…read moreMia. She is so talented and I've been getting artwork commissioned by her here and there and have a few other small tattoos from her Her line work and attention to detail is amazing. Everyone at the shop was really nice too! The vibes were immaculate and the artists do this thing where they show all the other artists their finished pieces and I thought that was so cute. Her rate is 150/hr so I would book that appointment before her rates go up!!!!! Thanks Mia love u!!!

The staff at Oak and Poppy on W 3rd Street are amazing. Ivy and the apprentice are absolute gems…read moreand have earned a loyal customer. They are so friendly and professional. The piercing I got went super well and is healing up great. The shop is clean and is Association of Professional Piercers certified. Look them up if you're unfamiliar with the APP's standards. It's also a big green flag to me that they've taken on an apprentice. I do wish they carried heavier gauge jewelry, however I could just be stuck in 2010.

IVY IS THE BEST! I was on a vacation with my family, one of my piercings fell out, and my piercer…read morewas too far. I am so incredibly lucky to have found her when I looked up places nearby. My first two appointments with her (one for jewelry down size/replacement & the other for piercing/down size/jewelry removal) as she is kind, gentle, professional, but most of all funny and lovely as ever Ivy has down sized SO MANY piercings on this ear and my other ear (which looks kinda similar to this one *lots of piercings* but different). She also switched out a hoop for the leaf cuff Ivy is detailed, delicate with her work and really cares for her clients like a lot 10/10 recommend and will be going back, thank you, Ivy :)

I've been frequenting this place for a year now, and every time, their service is always amazing…read more Street parking at this place. You can do metered parking up front or find free residential parking. Just make sure to read the signs! I got my ears pierced here, and I brought a few friends and family here as well. Chontel is amazing and so incredibly helpful. You can follow her and ask her questions about aftercare. Make sure to get your piercings downsized if they recommend it! It's $10 for the post and $5 for the piercing disc. Whenever Chontel isn't there, Lara is there, and she is also just as amazing and insightful as Chontel! Usually, the piercers are there from opening time until 8 pm, but you can always ask or text them to see if they are in for that day!

i came here for my first tattoo, a small fine-line bug!! i requested Chelsea because i was a fan of…read moreher work from instagram, and it was an amazing experience. its very clean and well-lit inside, you can tell everything is sterile and safety protocol is well-followed. all the artists are super chill and friendly, and it was really comforting. Chelsea was super nice and helpful with any questions, concerns, and requests that I had! It was an amazing experience and I would definitely recommend.

Went in as a walk in for my dahlias and I was in and out in about 20 min! Super fast and efficient…read moreservice loved how they turned out :) Pricing also included the jewelry which is nice.

I had a decent experience but felt like the staff could have educated me more on my surface tragus…read morepiercing. They used outdated jewelry that is banned in other states and did not properly educate me on the rate of rejection for the piercing. I understand that what a person wants a person should be able to get but I also feel strongly about it being the professionals job to make a customer aware of any pros/cons about the piercing and use the correct jewelry.