One of the most unethical guys out there scamming customers. When my wife called Mr. Xu for a piano…read moretune up, he said that the fee would be $85. After he came to our house, he made up all different excuses that my piano was old and unserviceable because it hasn't been tuned in years. He demanded $170 from my wife. Since I was not home, my wife obliged, paying him double the amount of what Mr. Xu had agreed on the phone. This is gross and disgusting for people like Mr. Xu to make customer morally committed and shell out double amount of the agreed upon quote. We would have been okay if he indicated on the phone that $85 for piano that has been regularly serviced and for 30 minutes of tuning. In the end, he only spent 30 minutes and still charged us $170 because we have an old piano. Typical bait and switch and I would strongly urge people to stay away from this shop. When I called him and trying to get to the bottom of the story, he screamed at me and saying that I do not know what I am talking about. Nice try, $170 for a 30 minutes of tuning and storytelling.

OK I am a very picky customer, I admit it. I have OCD and I can't help it. But my experience with…read moreNew York Piano City has been wonderful. I found one little imperfection (a small scratch) on my piano after it was delivered, I wasn't sure it was from my dog or the movers. I called the store and ask if they can do anything about it. (I really wasn't hoping for any compensation as I purchased the piano 3 weeks after I found that little scratch). Not only that they send over a technician to check the piano right away, they also offered different discount options for me to choose from. THEY ARE AMAZING

James is a great person and does a great job for our church pianos. Highly recommend him.read more

James has been keeping my Yamaha C5 in top condition for over 10 years. He is an expert and I…read morerecommend him to all my piano students for their instruments. Prompt, courteous and professional.

The folks at Finlay + Gage are just fantastic. Helpful, knowledgable and talented, they're exactly…read morewho you'd want to ask for help if you're in the market for any type of musical instrument or services. From rental violins for your budding Suzuki fiddler and a fun variety of ukuleles to gorgeous vintage guitars for daddy and some rockin' amps to plug into, F+G has a wonderfully curated selection of offerings. What I appreciated most was their honesty in evaluating some repairs on an old Fender acoustic dreadnought whose bridge was beginning to separate from the body. After dropping it off for a couple of days, I returned to hear the bad news of how much it would cost to bring back to a proper playable condition and the genuine assessment of how it wasn't quite worth it. Of course, while I was in there, an immaculate used Epiphone SG caught my eye and lingered in my heart until I took the plunge and splurged on my lifelong guitar desire. Therein also lies the danger of stopping in to browse (at least pre-pandemic): You might fall in love with a finely crafted instrument. But then again, that's a risk I'm willing to take!

We had a great experience selecting a violin for the high school musician in the house…read more Appointments were easy to make and Lucy took her time with us, answered all our questions, and helped find just the right violin and bow. I'm sure we will be back!

I've purchased two guitars here over the past few years. Both remotely because I live in…read moreCalifornia. Shopped the website then called and had a long discussions with Lou while he did in-hand descriptions of several guitars I considered. I already owned two Peerless brand guitars and know that the high quality to reasonable price ratio for the Korean made guitars is very good. Guitar n' Jazz is probably the highest sales volume dealer of Peerless guitars in the USA. Several other high quality brands also sold. After my purchase via phone call, Lou did a great job in setting up the guitars for maximum playability and putting super premium Thomastik strings on at no higher charge. Shipment time was excellent. Packaging was top notch. Of course Hard shell cases were included. Advice: Always buy a hard shell case when you purchase an instrument remotely that requires handling by Fedex / US Postal service / UPS no matter what the instrument is. I've sadly gotten several instruments over the years from other sellers shipped in double cardboard boxes that were completely destroyed upon arrival. Nobody wants fire place kindling when buying a wooden musical instrument. Even though there are several guitar shops that sell a few vintage jazz instruments within 50 miles of my home, I will always check this shop first when contemplating my next purchase. 5 Stars! Highly recommended.

I purchased a Gibson ES-175 from Guiitars 'n Jazz for a very decent price over the phone without…read morevisiting the shop. Owner Lou is honest, very easy to work with and he wanted to make sure I was happy my choice and with the purchase for all the right reasons. The guitar arrived well-packed an in perfect shape (it was advertised as "excellent" but in my opinion, it was actually closer to mint). There were a couple of issues that I felt should have been taken care of before it was sent out (it happens). Lou agreed and he was quick to make amends. I guess that's why it's a good idea to deal with a serious, long-time, reputable dealer who picks up the phone himself. Not sure what else you could ask for. Many thanks for making the process hassle-free, Lou; I'm seriously digging the guitar : )

First timer . Went to this shop recommended by our teacher and it was absolutely awesome . Very…read morefew places in NJ selling good carnatic violins . Mo was very awesome and patient letting us choose our violin. The ambience was just spectacular. It looked like some movie based theme . Well located within a small mall. Parking was ok , but I think it can get crazy on peak times . Violin sounded great . We were given about 10 violins to choose from and took about 30 mins to slowly try each . It was an awesome experience overall. My kid loved his violin . We also got a violin case . It was pricey but we thought it was good for the price . No. Discounts .. wanted to give 4 stars but gave - 5 stars for the customer service and quality of the violins .

Great selection of string instruments at best possible prices. Mo goes out of her way to ensure…read morethat the instrument is the right one for the buyer and is willing to devote as much time as necessary to make that happen. Breathtakingly beautiful sale space

Great Shop, the staff is super helpful and knowledgable. Did a great setup on my guitar.read more

I can't speak highly enough of Lindeblad. We live in Maine, a good distance from their plant, but…read morethey took great care of our 1917 Steinway A3 (6'-4"). I couldn't believe how wonderful the piano sounded after the restoration, but honestly, I'm a layperson and had no way of judging the quality of their work. So I was very happy when a piano appraiser included comments in his report about the restoration. "In 2019, the piano underwent an extensive professional restoration by Lindeblad Piano Restoration. The work included refinishing and shimming the soundboard, installation of new bridge caps, a new pinblock, new strings and tuning pins, reconditioning and voicing of the hammers, installation of new wippens and backchecks, complete action regulation, new damper felts, rebuilding of the pedal and trapwork, rebronzing of the plate, installation of new agraffes, reconditioning of the underlever system, new key bushings, new key-end felts, and custom key-weight calibration. This comprehensive restoration substantially enhances the piano's performance, reliability, and overall value" and "This 1917 Steinway & Sons Model A3 represents a beautifully restored example of one of Steinway's classic grand piano designs. The combination of extensive professional rebuilding, solid structural condition,responsive action, excellent tonal quality, and overall musical performance results in an instrument of significant artistic and practical value." So if you're considering using Lindeblad for restoration, I can assure you they will do an excellent job.

If you are seeking a high quality amazing legacy purchase for a vintage or new piano the best…read morechoice I have found nationwide is Lindeblad Piano, why because they are truly the experts. Not only are they highly personable, quick to respond and easy to discuss your considerations, but they also take fastideous care about the delivery of the piano and ensuring that you know what to do to maintain it through the years. I purchased a 1896 Steinway Grand from Lindeblad Piano and have had it for over a decade. Everyone who comes to play it says it is the best sounding piano they have ever encountered. My own piano tuner who has tuned pianos for several universities around Virginia said he had not heard another piano its equal in all his years of service. My conclusion: You will not be disappointed, you will be flabergasted.

Geddy's a good dude and does a good job setting up guitars. Took two acoustics that needed its…read moreaction brought down. One of them had an impossibly high action and I wasn't sure he'd be able to shave the saddle down enough. But he did an excellent job on both and they play beautifully. They were intonated perfectly and without and fret buzz. Price was good--better than what a setup would have cost at Sweetwater, for example, and I liked the fact he's local and can do the setup once I receive the guitar since the shipment process itself can alter how a guitar is set up. Also, as a side note, he also makes candles on the side and will give you a sample.

Excellent service, pricing, and work! I got both an electric and an acoustic set up by Geddy and…read morestill love playing them several months later! I will definitely be going back.