I have been seeing Dr. Smith for about a year and a half now. The staff is very down to earth and they've made many improvements to how they run the office. I can tell you that there is a long wait time on certain days. When you make your appointment, let them know if you need to be done by a certain time and they will do what they can to accommodate you. The reason you wait for longer than normal times is because Dr. Smith truly cares about your health. She takes as much time as she needs with each patient, including the ones that are aggravated about waiting so long. Dr. Smith is the only doctor in this area that has actually taken the time to do the necessary tests needed to CURE me instead of throwing medicine at the symptoms. She WILL see to it that you get only the medicine you need and almost always offers a more holistic approach, especially for harmful or addictive drugs. If you need a quick fix, a doctor that will give you whatever you want to hear, then Dr. Smith probably isn't for you. If you want a doctor that takes their time to get to know you, your medical history and lifestyle so they can make the right decisions for your medical care, then definitely give them a call. read more