You wait, you wait, you wait. In the end, you get only an arrogant and incompetent answer.
I came with a well established diagnosis, confirmed by 3 doctors.
I must admit, it is not something much known about in Switzerland.
The doctor at the KSW finds a way to use information wrongly and to use outdated and incomplete knowledge to dismiss this diagnosis.
2nd appointment never happens, no answer to my calls and my emails from secretary, I have to write to info@ksw.ch, finally I get an angry answer from the doctor.
No communication, she dismisses the previously established diagnosis and does her own stuff without my agreement.
She sends a letter to GP full of mistakes, full of information out of context and dismissing the previously established diagnosis.
Of course, my GP will trust this incompetent.
Now I am battling to get everything back in order.
- although I can document all mistakes and I am per law entitled to corrections, I have been refused all corrections
- I have asked for explanations about how this doctor worked and how she found her information about the diagnosis I came with. I am also per law entitled to such information. No answer.
- I had previously asked for a change of doctor, as I had a bad feeling about this one. For 2 months, nothing happened. Same thing, per law I have free choice of doctor.
- they pretend I already have another doctor, which is absolutely false. They cannot assume such a thing.
- without a refutation of the letter that this doctor sent to my GP, I'll have major difficulties getting this first diagnosis being taken seriously.
All the answers I get from this hospital are now in bad faith. Just to waste further my time, after already losing 5 months with this doctor. read more
