We've been here a couple times. First few times, Anthony helped us out and he was very kind and…read moreaccommodating with our schedule for the delivery date. The most recent visit, we had Tina help us out and she was very helpful and accommodating with the delivery date as well. She got us a sofa + loveseat set for a really good price!! They usually charge $50-70 for delivery but it might be cheaper if the distance is shorter. All their furniture is great quality and it's hard to not get distracted by wanting to look at everything haha.

I bought a dining table from here but the table has a crack after they delivered and assembly. I…read morecontacted the store and lady said they would talk to the company and I called back after a week she said the company will do exchange a new one for us . So I have to wait for them to contact me again for a month they didn't call me back . So I called back and Anthony said they would check and they never contacted me again . Now I give up and still have same table and I don't think they will do anything about it. They do not take responsibility after the sale.

My husband and I have been looking for patio furniture online for the last couple of weeks and were…read morehaving a difficult time trying to agree on a patio set we both liked. On a whim, we decided to check out the Cabo patio set tonight around 7:00 p.m. We were instantly greeted with a warm welcome. I have never been to Jerome's Furniture store before, I was impressed with their showroom selection. After about 10-15 minutes of testing out the comfort of the different patio cushions, we instantly fell in love with their Cabo 5-piece sectional and Nesting Cocktail Ottoman Set (it is definitely more pricey than I was hoping for, so we hope the quality will make up for the higher price) You can't go wrong with the comfort of this outdoor patio set. After being in the store for about 15 minutes, we were greeted by another gentleman named, Beto Toribio who kindly gave us the quote with and without the 5-year warranty. For another $229 you have a warranty good for 5 years in case the patio set breaks or the cushions tear! So, we definitely had to get it. Thank you Beto for your kindness, patience, and mindfulness during the whole experience. It is very rare you come across salespeople like Beto who kindly walks you through the whole process. We can't wait to receive our furniture in 2-3 weeks! If you are looking for a superb furniture buying experience check out Jerome's Furniture and ask for BETO TORIBIO! You will be in great hands!

My 82 year-old mother-in-law bought a sectional here and was sold an "insurance plan" that covers…read more"everything" for $290. When she and my sister-in-law tried to file a claim for crappy furniture and workmanship they were told that the "plan" doesn't cover slipping of cushions before the furniture was even inspected. This was 15 months after delivery, so February of 2025. We Have been trying to get them to come back out because it's not an issue of a slipped cushion, but rather shoddy workmanship and subpar furniture, not worth the $2500 price tag. We have been dealing directly with the store manager who said he would help escalate and had done nothing until January 2026. He assisted getting us in touch with a liaison for their FCP yet nothing, so we went back on 2/16/26 and spoke with the store manager again who set us up with Alyssa in customer service there at the store. We had to go through the whole story and timeline once again. Meanwhile, the store manager says it would be easiest to just "swap out the piece, but too bad we don't have it any longer". Why in the hell was that not offered at the beginning? They string you along for months and months then deny the claim. Elder abuse at work here, easy prey. They see and elderly woman and tell her that the "insurance plan" covers "everything" and get her on the hook for $290 plus the price of crappy furniture. DO NOT BUY ANYTHING FROM JEROME'S!!!

Let me start by saying that if I could give this store 0 stars I would! The guy working there (not…read moresure if he's the owner or just a worker) was rude, unaccomodating and made me feel uncomfortable. I don't know if he was having a bad day, is always like this or if it had to fo with the color of our skin. There was a set u really liked and would've purchased, but due to his demeanor I passed. Btw i believe this place is now called Furniture/Mattress 4 less

I've lived in West Covina for 37 years and never visited this store. Boy, was I glad that I did…read moretoday. Now that I moved out to Riverside county, I was in need of a dining set at a reasonable price and good quality. I was very thankful that I decided to check out Contemporary Furniture ' s liquidation sale, because after shopping around at all of the other big and small furniture stores, they had exactly what I needed within my budget; I was even able to finance my purchase. Steven was very helpful and knowledgeable with his products and financing options. Once I made my selection, they scheduled delivery and set up at a great rate within a few days. All I have to do now is wait for delivery and inspect my new dining set. So far, I'm very happy with my selection. Thank you Steven!

found my daughter's new bed for her birthday. Our sales representative was very patient with her…read moretrying all the mattresses. Thank you for your service.

Here's the stronger version with that added, cleaned up and clear:…read more Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap. Here's the stronger version with that added, cleaned up and clear: Horrible products, horrible customer service, horrible after-sales support, and outright deception. I purchased a sofa from Ashley Furniture in March 2025 for over $4,000, expecting basic quality and honesty. Instead, I got a defective product and a company that refuses to stand behind what it sells. In less than a year, with a total usage of maybe 30 hours, the cushions have severely sunk. My wife and I are almost never at home, so this couch has seen virtually no use. There is absolutely no justification for this kind of failure. To make matters worse, I was sold an "extended warranty" with clear assurances that it would cover everything, including cushion issues. That turned out to be completely false. After two so-called "expert" inspections and more than six phone calls totaling hours of my time, they are now denying coverage and backtracking on what was promised. This is not just poor quality, it is blatant misrepresentation. I have two witnesses who were present when I was told the warranty would cover cushion failure, especially this early on. Now they are pretending otherwise. I will be taking this matter to small claims court. Avoid this company at all costs. I will never buy from them again and will continue sharing this experience so others do not fall into the same trap.

I was looking for a sofa for my new apartment and all accidentally, I found this store. Kevin, the…read moresales manager, showed me all the options in the store and even much more in their catalogue. Finally, I stopped on a very beautiful and big sofa but unfortunately, the price was a little over budget. Kevin gave me a big discount on it! He did his best and I got the sofa I liked so much. Now, it is the part of my apartment interior and I am very thankful to Kevin and the store management. I will need a kitchen table and chairs for my dining area soon and I know where I will go to get them. I highly recommend this store because: first, the prices are very fair and they have very customer friendly price policy; second, the quality of furniture is really good; third, the staff is amazing, professional and friendly and, finally, fourth, Kevin is a great guy !

Nice , comfy and perfect for your aches and pains in the body. Affordable for everyone.read more

I placed my order on Nov 6 I have emailed 2x asking for shipping and tracking information cause I…read morewas told I'd have my furniture by Nov 15 ! I'm thinking I'll be sitting on the floor because they will not respond! I'm not happy!!

To be fair, I did not purchase furniture from here…read more Upon walking in, the dust in the showroom made me want to sneeze. I did a full walk around, trying not to breathe in too much dust, but it is hard to feel comfortable shopping when it is uncomfortable to breathe. I was looking for a couch and saw a few. Even though the place was dusty to breathe, the furniture looked clean. Some of the pieces were pretty. There isn't a very large selection, but it was good to see what they offered. The one man who was working there seemed caught off guard by having a customer inside. He followed and hovered the full walk around, asking awkward questions. I felt pressured to purchase something or like he was worried that I would try to steal something.

DO NOT PURCHASE HERE!! I purchased a new headboard set + mattress from this store. I also paid for…read moredelivery + set up. The drivers who delivered my bed drilled it together and stripped the nails. The headboard was flimsy and not sturdy at all from day 1. Fast forward, not even a year has gone by & The Middle of the headboard is falling off. I called to see about replacement & was pushed off for 2 weeks, after multiple calls & attempts to resolve this issue the company tells me they aren't on my schedule & refuse to help.

Very polite and kind customer service! After spending the morning driving to multiple furniture…read morestores, we decided to check this place out. Jerome's furniture was a joke and the service was lacking. They were more interested in watching the football game rather than helping us. Bobs wasn't bad but I couldn't find exactly what I was looking for. Stopped at City Furniture and was only there for about 10 minutes TOTAL. Found the perfect dresser for $329 and we couldn't pass up that price for a 4 drawer dresser with DEEP drawers. We had it loaded into the car in no time. Shoutout to Kenny for making our shopping experience easy!

Walked in needing a new dining set, couch and accent chair. Serena greeted us at the entrance and…read morehelped us navigate the store. I showed her a few pics of my desired lay out and we took it from there. I found everything I needed, in the colors I wanted. It also helped that Serena completely understood the vibe I was going for. My furniture gets delivered this week and im so excited. Prices made perfect sense, furnishing a home can be expensive but Bob's had something for every budget and financing too.

The lady that helped me was super helpful. She put everything that I saw in the showroom and liked…read moreto my online cart so I can take my time and decide at home. It was so convenient and she was not pushy at all. There were so many modern pieces and with affordable prices, I was shocked. The delivery guys were great! They took off their shoes without me asking, they were so efficient putting together my queen bed set in 20 mins. Called before hand so very professional. I definitely will be ordering from Bobs again and doing white glove service option.

We finally made our purchase at Living Spaces and so far are very happy. Our leather recliner sofa…read moreand recliner are beautiful and comfortable. We did not feel the extended warranty was a worthwhile option but are hoping for the best. Flexsteel has its own detailed warranty and since we've never had a good extended warranty experience in the last thirty years (auto, appliances, electronics etc.) we feel like rolling the dice and paying for any repairs would offset the high price of the extended warranty offered. I have to say the shopping experience at Living spaces was the best of all other furniture stores we visited. There was no pressure and delivery was on time and exceptional. Maybe we were just lucky but we will return to Living Spaces for any future purchases.

This was an EXTREMELY disappointing purchase and customer service experience. My household…read morepurchased the Imani Brown Modern table, and the first tabletop arrived with a weirdly shiny oil or lacquer stain on one circle half. We called customer service and they agreed to send us a replacement tabletop. The second tabletop still had issues. This time, the wood had a distinctly distressed look, which isn't evident in their online stock photos and wasn't found on the first tabletop. There were odd splotches of white ingrained in the wood across various patches of the tabletop. There was no consistency in the white splotches. It made the tabletop look very worn, when it should have been brand new. We contacted the customer service line again to see what they could do to resolve the situation. They refused to provide a discount, claiming this was just a natural part of the wood and that there were no defects. We completely disagree. They said we could swap for a 3rd tabletop due to "preference" but would be charged another delivery fee. Why should we have to pay a delivery fee for what could very well be another problematic tabletop? No thank you. We're done spending money on worn out furniture. My household was hoping to furnish our home with more items. From this awful experience, no future furniture will be coming from Living Spaces. Over an $800 tabletop, Living Spaces has lost themselves a return customer. We will be discouraging friends and family from purchasing from Living spaces. For those reading, you are better off going somewhere else for your furniture needs. Living Spaces' poor quality and even poorer phone customer service aren't worth the headache. TLDR: Don't bother with Living Spaces. Poor quality and poor customer service.

It appears that Atomic Threshold does not respond to their customers concerns…read more   We bought a dining room table and four chairs several years ago from Atomic Threshold.  The set was used about a dozen times as we rarely entertain.  We recently moved and started to use the set again.  One of the chair legs broke horizontally just below the seat.  We called Christian Boehr in May 2020, explained the break and asked if the chair could be repaired or replaced.  He asked us to send a photo of the chair and the break, which we did.  We called, texted and emailed and never heard back.  We were surprised to be "ghosted".

I visited the shop today to look at a credenza and fell in love with the variety of vintage pieces…read morein store. Thanks again for the great service and the care you put into each and every piece!