The experience I had at NBKC was phenomenal Jessica Franke answered questions with knowledge she…read moreknew exactly what she was doing. always easy to contact, and she took her work home with her. GREAT JOB JESSICA FRANKE

I inquired about a home loan for some land out in Kansas and when Jeff Hiller called I accidentally…read morehung up (he called in the middle of the day I was moving the phone and accidentally pressed the button) and this guy gave me less than 50 SECONDS to call him back before he gave me a ride text. I will never work with this company again as I've never met such a short tempered and unprofessional employee over a simple inconvenience.You can read the text for yourself and here's a the screenshot of the call record that he didn't even wait a full minute to text before I was calling back.

I spent a week setting this account up for my company. Everything was good but then I tried to…read moredeposit a check by mobile. I called up nbkc and asked how do I do this. The only information given was " make sure you have a picture of the front and back of the check" simple enough right? I did just that I had a picture of the check and took a photo of that photo to deposit the check. I've done this several times at ither banks. They first wanted to mislead me and fight with me (first guy i spoke with wouldnt let me speak, and then blew up on me amd hung up the phone) saying they were closing my account because I work in the hemp industry. I explained what hemp was, that it was legal under the farm bill of 2018 and everything was good. But then they decided to close my account because I took a picture of a check off a screen because I didn't have the check infront of me amd needed to pay employees. No where on their website does it say this is not allowed and directions for mobile deposit are vague on the website with it saying "take a photo of the front and back of the check." Which I had done. After fighting with them on it they decided to screw up the time I have in my day forcing me to find another bank after I got everything set up all because I took a picture of a check for $300, not a $20,000 check, not even a $500 check. All for a $300 check after they were vague and said to take a picture of the front and back of the check. This company violated the following with their actions or lack there of; false advertising, fraudulent misrepresentation, and negligent misrepresentation from both the employee I spoke with as well as on their website. Do not bank here!

I opened my first personal bank account at First National Bank in Rockford, IL, when I was…read moreseventeen. Since then, I have had bank accounts at small, local, and hometown banks. I've had business and personal accounts at Nations (before they became Bank of America and after), Chase, Wells Fargo, etc., and NBKC is hands down the best banking experience of my life. They have mastered the art of the high, digital, modern, online, and brick & mortar level of excellence while maintaining the beauty of the hometown banking feel, where they say your name when they answer the phone. I have a business account, and they have always treated me precisely the same; with respect, humanity, kindness, and professionalism, whether I had $1 in my account or tens of thousands. Highly Recommend!

They are always helpful and easy to understand. I have never had a problem. Everyone is spoke…read moretoday was extremely helpful

Top notch insurance at a top notch price! As a former military member he knows what us military…read morefamilies deal with and he has made our process smooth! He inherited my policy from an agent who was awesome as well Drew Schaeffer (now since retired) who had inherited my policy from a less than savory character who was kicked off Farmer's for fraud. Both the Schaeffer & Hanke team have been amazing! I would recommend Kris to anyone who is looking for top notch insurance. He answers calls within an extremely reasonable time frame. He went over my insurance when I had a change in my insurance to make sure I had the best possible coverage. Extremely satisfied! Many experts have said to shop around on a regular basis but my family has stayed with the Hanke team specifically due to the customer service which is hard to find these days in insurance. He comes highly recommended!

Clint Osborn's State Farm Insurance Agency is great! Everyone I've dealt with there has been…read morecourteous and eager to help with any Insurance question I've had. They promptly respond to all Insurance concerns. I highly recommend this Insurance agency.

I'd been with other insurance providers for years. When I spoke with this agency, it didn't take…read moremuch time for them give quotes for new homeowner and vehicle insurance. I received lower deductibles and much higher coverage amounts than my previous providers for less than HALF THE PRICE! All of my questions were answered. I'm more than satisfied, and would advise anyone to call and get a quote. No pressure from them in the slightest. Wonderful experience!

By far the best experience in dealing with insurance. Cody was very kind and considerate. He was…read morepatient with me and made sure to answer all of my questions thoroughly! A true delight to work with. I highly recommend Cody! Thanks again Cody you made me feel important and safe!

I have had State Farm Insurance for the past couple of years now and have not had any issues with…read moregetting in touch with Cody or Jeni. I have recently emailed both of them to get information/quotes on a newer truck and a motorcycle. I even had to speak to someone within the company for after hour information/quotes and at the beginning of the week Jeni emailed me back to see if I had all my questions answered and followed up with me. I appreciate how easy it has been to contact Cody and Jeni to get questions answered or any other information as well as having insurance papers emailed to me for quick printing. Thank you for all of your hard work and making me feel like a valuable customer.

Worse agency we ever worked with! They bought out hicks-ronsick agency after 29 years of great…read moreservice. Then our ins kept going up. We'd call and theyd say "we've checked everyone, you're getting the best rate." Fed up we changed ins agencies and companies and now have $500k in additional coverage on our home, better umbrella policy and better coverage for our cars! We're with AIG and paying more than $6k less annually! Do not trust these guys, shop around!

I really appreciate being able to talk to folks that actually know you and your situation; you're…read morenot just a number on a screen. They have long term employees, and they really go out of their way to ensure you're getting the best deal possible. Insurance companies will regularly give you a good deal to switch over then jump your rates the longer you're with them. AHI is an independent agency that reps many different carriers so there is always a new company offering a better deal. I've been with AHI for ten years and couldn't be happier with the service.

Great agency and people. Make you feel like they truly are looking out for you, your family, and…read moreyour property. Have used State Farm for over 54 years and have never had an issue.

Very responsive and thorough. Always appreciate the timely follow-up. Rates are competitive but as…read moreimportant is the customer service I receive from the entire office.