If I could put this as a NEGATIVE 1Star, I would. Dirty chairs. Rude staff. Someone with an "S"…read more I wish there was better service. I was recommended to this company based on their reputation, but I see I was mislead

I hate writing poor reviews especially after giving a business several opportunities to make it…read moreright and respond professionally. Really really poor customer service and broken and faulty equipment. Simply put, if you use them and everything goes right then you likely will have a decent experience. If something goes wrong expect nothing short of a blatant disregard for your needs.

This company was fantastic. I needed tables and chairs in a pinch. Because my other company did not…read morerespond.And I was getting worried about a wedding being less than a week away.I spoke with Mike. I got a tour of the facility. There was constant communication via email. My tables and chairs were delivered on time picked up on time and they did a fabulous job and very reasonably priced. I definitely recommend them 100%.

Words cannot describe how amazing this company is and how happy I am with the outcome of my son's…read moresecond birthday. Jacqueline and John helped me from deciding what was needed to design to placement and more. Their customer service is one of a kind, and I'm so glad I found them! if you need help creating the best celebration, you found the perfect company! Thank you so much for all of your help!

Absolutely amazing experience! We booked a bounce house for our son's party and this company went…read moreabove and beyond. The setup was fast, professional, and on time. The inflatable was super clean, sturdy, and a HUGE hit with all the kids (and a few of the adults too). Communication was great from start to finish, and the prices were very reasonable for the quality and service we received. If you're in the Tampa Bay area and need a bounce house or party rental, this is the company to use. Highly recommend!

Coronavirus caused us to have to cancel my son's 5th birthday party. Instead, we rented a water…read moreslide (Pool Beach) and turned the back yard into a water park for the weekend! We even took glow sticks and wore glow necklaces when we jumped back in after dark. My son didn't miss his party at all. Bounce Genie worked hard to fit us in last minute and all the people I've dealt with have been very friendly and accommodating. The delivery guys were helpful and detailed and whoever picked up the slide snuck in covertly and didn't even alert the dog. I will definitely keep doing business with this company. Great experience.

When reserving i was a little nervous because Now days everything is a scam and the price I got for…read morea bounce house on Christmas was too good to be true. BUT NO THIS IS NOT A SCAM! I live in Sarasota and they came all the way from Tampa, with the mileage fee the price was still better than any price in my area. Service was amazing and the kids loved it. they are now my go to guys.

Had a really great experience with this company. Called about renting some chairs for an event I…read morewas holding at my local business. Very informative over the phone with fair and reasonable prices. Went in an hour later and picked up what I needed without an hassle. Got in and out in less the ten minutes. Once I was done with the chairs drop off was quick and easy. Will most definitely be using them in the future for anything I need that they may have.

Great service with zero issues. It was an easy process from start to end. The equipment I received…read morefor my wedding was new and dealing with Shawn was a pleasure. He was professional at all times and even added some upgrades for my wedding rental for free. I had a wedding reception with 100 people and Shawn and his team came through for me and gave me a great price. I had many people complimenting on how good it looked. I had a huge tent, tables, chairs, china, a dance floor, and linens. They delivered everything and took everything down in a professional manner. I highly recommend them and will use them again in the future.

Told we would be out on the schedule and Simone would reach out. No one did. Left us high and dry…read more I am sure they did not want to order the online special.

I was pointed in the direction of Kate Ryan Rentals by both my coordinator and my florist for…read morerental necessities for my wedding day. While I was a little hesitant on adding an unforeseen vendor to my list, I started to do my research on the best rental companies in the Tampa Bay area. Quickly, I learned that Kate Ryan Rentals was top notch and highly recommended by not only other vendors, but brides as well. I sifted through their website gauking at all of the amazing items they had up for rent and decided to check off a few that would go with my theme. Since I knew that I didn't want to BUY chargers, I went ahead and rented 140 of their rattan chargers for my table. They were so reasonably priced, much cheaper than it would be to buy, and also gives you the opportunity to give them back instead of trying to sell them yourself. I definitely did not want to deal with that hassle. We also rented a few linens from them, of which they had an astronomical amount to choose from. With weeks to go before the big event, it was decided that we wanted a hedge wall behind us to help block an ugly exit sign when staring at our sweetheart table. This, too, was extremely reasonable priced. Not only were the items they had for rent so beautiful and price appropriate, the company itself was so easy to work with. They were very attentive to my questions and requests as well as flexible when it came to payment. My husband and I are the type of people who want to pay right away and they were okay with making that happen. After the event, they even picked up all of their rentals - without me even thinking about them again! Highly recommend this company and will definitely use them again for any other large events we have! Thanks Kate Ryan Rentals.