My spouse recently had major surgery at UCHealth Cherry Creek, which was also her very first…read moresurgery and exposure to general anesthesia. While some aspects of her care were excellent, our overall experience was deeply distressing due to the conduct of certain post‑operative nursing staff. First, I want to acknowledge the providers who delivered outstanding care. Dr. Bouchard was excellent: clear, thorough, and compassionate in both pre‑operative and post‑operative communication. The attending resident was likewise excellent, demonstrating strong clinical skill and a respectful bedside manner. These physicians gave us confidence in the procedure and took our concerns seriously. Unfortunately, the quality of care in the post‑operative area did not reflect the same standard. After surgery, my spouse was slow to wake from anesthesia and in excruciating pain. While she was still groggy and doing her best to communicate her pain, one of the nurses was noticeably impatient, dismissive, and appeared focused on the fact that it was near closing time rather than on my spouse's condition. When adjusting the bed, this nurse repeatedly moved the head of the bed up and down very quickly, causing my spouse to scream in pain. There was no apparent attempt to pause, slow down, or modify her approach in response to my spouse's obvious distress. A second nurse was also rude and unhelpful until one of the anesthesiologist helped my wife. At a time when my spouse was barely emerging from anesthesia and struggling with severe pain, this nurse asked, "I don't know what else to do for you, what else is going to help you?" The burden was effectively placed on a post‑operative patient, rather than the nurse using her clinical expertise to assess, problem‑solve, and advocate for appropriate pain management and supportive measures. It was especially alarming that this nurse then suggested that my spouse might need to be transported by ambulance and admitted to a hospital, framed in a way that felt more like a threat or a way to move her out of the recovery area than a thoughtful clinical recommendation. From a patient‑centered care and safety perspective, this experience was unacceptable. My spouse was vulnerable - just out of surgery, in severe pain, and slow to wake from anesthesia, yet she was made to feel like an inconvenience. The tone, rushing, lack of empathy, and apparent prioritization of closing time over patient comfort and safety were completely inconsistent with the standard of compassionate care we expected from UCHealth. If we had known this was how the post‑operative nursing care would be handled, we would have requested a different facility. Patients undergoing major surgery, especially for the first time, deserve nurses who are clinically competent, patient, and empathetic, and who respond to pain and delayed emergence from anesthesia with professionalism and care - not frustration, dismissiveness, or implied pressure to leave because it is near closing time. I would strongly encourage UCHealth to review staffing, training, and culture in the post‑operative area at this location, to ensure that other patients and families do not have to endure the same experience.

Excellent Lab for Walk-Ins…read more I like the availability of the lab here, located on the second floor. There's a parking entrance at the front. The lobby is a bit tight, but nice.

I can't say enough good things about Peak Health! Peter took the time to listen and helped me…read moreidentify specific areas that were holding me back. The targeted improvements we've made have dramatically upgraded my overall quality of life. If you're looking for personalized, effective support in Denver, go see Peter.

I have made serious progress with Peak Health. I told Peter what I wanted to accomplish and we set…read moreto work. Having a true health partner to tackle life's most important issues is the best thing ever! Not a once-a-year check up. But a true knowledgable medical professional guiding and encouraging me on a weekly basis, with regular measurements showing improvement. Not just yearly labs, but daily, weekly, monthly measurements with quarterly labs to adjust what we are doing as needed. My health is continuing to improve and the way I experience my life has changed for the better. Thank you!

My wife delivered our son, atlas here. From what I've heard this hospital specializes in…read morechildbirth, pumping out nearly 4,000 babies a year. The actual hospital is nice, and their menu of room service offerings was pretty solid for a hospital. In terms of service I'd say it was a bit inconsistent. Although, Maria in the postpartum ward was a star - Id recommend asking for her. She was compassionate, detail oriented, and caring.

Every year on my son's birthday, the pain resurfaces--not from motherhood, but from the trauma I…read moreexperienced at Rose Medical Center. I came in ready, informed, and expecting care. What I got was the opposite. I was dismissed, ignored, and left in distress during one of the most physically and emotionally vulnerable moments of my life. Despite being in clear medical need, I wasn't taken seriously. I wasn't supported. I wasn't safe. This wasn't just disappointing--it was traumatic. Years later, I still carry the weight of that experience in my body and memory. If you're considering delivering here, know that not everyone walks away feeling held or respected. And for Rose: birth is not a production line. It's a threshold. Please treat it--and us--with the reverence it deserves.

The pulmonary office is the worse! They can't get orders submitted correctly, do not respond to…read moremessages in the portal or when calling. The staff is so unprofessional and incompetent. They miss spelled my name on an order and it took so many calls and had to call the hr office, since no one was helping me. I still don't have my new replacement machine due to their lack of response and incompetence. It's so frustrating and negligent. I left UcHealth Anchutz because of the same lack of basic customer service. I plan to work with my ent for my sleep treatment. My ent office is smaller and will never go to another large organization. Worst customer service. Hey doctors...you are only as good as your support staff.

This hospital continues to be one of the best Pulmonary hospitals in the county. The nurses, techs…read moreand the doctors are highly trained, skilled and qualified to treat Pulmonary and infectious diseases. We will continue to return on an as needed basis.

This place is sketchy and managed poorly…read more Firstly, they do not know how to bill bcbs ppo. I've been going back and forth with them for the last year showing that the EoB shows insurance has been paid out. My physicals/ wellness visits are to be covered at 100%. and it says so on my insurance card. They attempted to charge me $95 at the visit, but after I protested and explained to them that I have a ppo plan that is in network with bcbs and they still charged me $25 copay. I gave them $25 that they refused to reimburse. Secondly, during the visit I asked to have my script refilled and they said it was a "formality" to get drug tested because it is a controlled substance anxiety med and they need to make sure I'm not drug seeking. I took the test because I felt obligated to prove that I would pass, as well as get my script, but I felt so embarrassed and low. I've never had any other doctor do this, especially because I infrequently take this med. Fast forward nearly a year later, and I get a notification from an out of network testing facility for said drug test... the doctor sent the drug test to an out of network diagnostics facility and now I owe $441. Lastly, the facility is not maintained and dirty. The equipment they use is really out-dated. It looks like a shady walk-in clinic.

Absolutely DISAPPOINTED and UNHAPPY! I am writing this…read morereview to inform you about the thousands dollar bill you are gonna receive after a single visit and FYI their billing team is rude and unhelpful. I do have BSBC insurance for years and in fact I am only responsible for 10% of my bills. I had a blood test drawn at the office at my first visit and I was NEVER informed there might be a $4000 Out of pocket expense. they sent some of my lab work to Acutis which the bill was ridiculously high and the rest to labcorp! my insurance denied labcorp claim partially and they have been asking for proof of medical records for 2 items from Dr's office and this is where you get stuck! cause their billing department is not taking care of their patients concerns!!! I am very UNHAPPY with so many back and forth, calls and emails to them to have someone respond and help, and at the end they told me to call insurance myself (which I did 5 times and they said the only way out is those documents from Doctor)! Do yourself a HUGE FAVOR and stay away from this place, a 4 thousand dollar bill and so much headache!

I am epileptic. I am unable to drive because of this. So I was drop off at the emergency entrance…read moreaccidentally. In case of this situation there should be a check in desk with an escort or information on how to get to the front entrance. This caused the only causes for improve improvement. This was a very stressful situation. A special Thank you to "Tim" he found me lost in the in the hallway. He brought me to the main entrance, then check me in early, after walk me to my appointment and after he walked me to the main exit. Keep him around Ace employee. Really, Great job Team! I was in and out before I knew it. It might have helped that I picked an early weekday time. I signed all paperwork before I arrived electronically. Thank you to the PET and CAT scan teams. All I can say is wow if I need to get anything more scans done. This is the place I will send my family.

I would give this ER a zero if possible. I went in for an illness while 36weeks pregnant and they…read moredid absolutely nothing other than a Covid and flu test and charged me $1499 and discharged me and said "take Tylenol" and not much else you can do for this virus than that. I had to beg multiple times for ice water and my blood pressure was so tight it was cutting off my circulation, so I took it off and no one came in to help after waiting an hour and 15 minute. Not a single person checked on the baby's heart rate or vitals even though I was coughing so hard that I was near vomiting. I was born at Swedish, and so was my first son and after this experience we will absolutely not be delivering our 2nd there in a few weeks. The L&D nurses are great there, but the postpartum care was not good so this was the final push to look for better care elsewhere. There were signs everywhere saying "fluid conservation in effect" so I knew they weren't even going to off fluids. I went home extremely dehydrated with a toddler to take care of and a horrible cough. Thanks so much for your "help" and "compassionate care" what a complete joke.

Had nothing but a good experience giving being sick. From the check in to the short wait in the…read morewaiting room. The nurses and doctors were caring and thorough! Was in and out in reasonable timing. The build is new and clean!

What a great experience! I had to drive a bit, but this place is fairly new with very nice, updated…read morefacilities. I went for a mammogram, and it was painless. (Not a word that is normally used with this procedure!) Check-in was a breeze. I didn't have to wait to be called back for my appointment. I was given the option of a warm gown or regular one since the weather was hot outside. I felt very well-cared for, and I had my results in less than two hours (the girls look good!) Highly recommend.

Dr. Meyer (and the rest of her staff) has seen my whole family, including my two kids from their…read moretwo-week appointments on. She has always been very responsive to my panicked calls (when is it not an urgent call, when your tiny baby is sick, even if it's "normal"?) She has also welcomed my questions/hesitations when it comes to some Western medicine norms, and she always offers holistic and research-based advice/thoughts/diagnoses. She even met me on a Saturday (not office hours) to give my girl the last of her three-day antibiotic shots for an ugly ear infection. Personally, she diagnosed and has helped treat issues I've had for years -- that a counselor, midwife, dermatologist, and naturopath didn't catch. While it is a younger and smaller practice, I'm definitely willing to overlook a less-than-friendly receptionist who answered the phone a few times or confusion with paperwork. The care and professionalism we've received when it really counts is invaluable to me. Update (Feb 2018): she no longer has a frazzled receptionist. Leslie is always kind, warm, and welcoming! :)

I really don't understand anyone rating Dr. Shelley any more than one star....?…read moreI am new in town and looking to find a medical provider in my neighborhood and thought from this clinic's website that it would be a perfect fit. Yet it was a complete let down from the moment I called to make an appointment. It was hard to get in, the woman on the phone was rude and not helpful and then my appointment was not scheduled correctly. Dr. Shelly was not any more impressive. Unfortunately, she was very impersonal, did offer a natural and holistic approach I was looking for and rushed me out of her office. I'll keep looking for someone that will offer me more than 15 minutes of their time. I wasted a $30 copay on 15 useless minutes.

I want to comment on Victoria in the echo lab for her professionalism and kindness. She was very…read morethorough but still personable and cheerful throughout the whole experience. We must have asked a million questions, but she NEVER made us feel we were bothering her. I was there for possible heart problems, but she let us joke with her to keep our spirits up. You may need to clone her .... Thank you Victoria, for helping us have a good time during a scary day.

The lack of professionalism with this institution is appalling. I have been given such a run around…read moretrying to make an appointment that I'm beginning to wonder how or when anything happens here. The scheduling department drops calls or doesn't return them, they can't find paperwork that the referring hospital has confirmation numbers for. I don't know if even want the procedure done there. Good luck people

Quick and very friendly. Efficient. I e never been in and out of an ER in an hour with X-rays…read more This place was amazing.

Needed follow up care from a hiking injury at RMNP. While I was being checked in by Maria, the…read moreother two receptionists had a spat right behind her head. Maria kept her task at hand (getting me checked in), but the disruption was indicative of the rest of the visit: disjointed and unproductive. Save yourself the hassle, travel a bit further to Longmont/Longs Peak hospital (also part of UC Health)