1. Kandis Smith, DMD - SmileVana

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Easton, MA

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Kandis Smith, DMD - SmileVana

5.0 (2 reviews)
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Services - Kandis Smith, DMD - SmileVana

Orthodontics

Cavity treatment

Dental exams

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People searched for Orthodontists 167 times last month within 15 miles of this business.

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Great Woods Family & Cosmetic Dentistry - Visit our website:   https://greatwoodsfamilydentistry.com/

Great Woods Family & Cosmetic Dentistry

4.1(18 reviews)
5.2 mi

At first I was intimidated by the dentist there but then I realized he is really very nice and…read morecaring. I have recently gone through chemotherapy and I was skeptical of having my mouth worked on. The hygienist was extremely understanding and thorough being very careful not to hurt me. The office is very aware of Covid issues and I felt very comfortable being there knowing they were taking every precautionary measure they could to keep the patients safe! I feel like I'm in good hands at Great Woods Dental!

Haidi, the employee who takes phone calls and works the front desk, is extremely rude, snarky,…read moreshort, and greedy. She constantly cuts me off and gives replies like "okay" and "bye." It is good dental practice to let patients know beforehand what the cost will be. However, Haidi does not give you any information beforehand and will try to overcharge you. You will not know that you are overcharged until your insurance claims come back; then, she will refuse to refund you. My total for root canal and crown was about $2400. I chose to get the root canal done, but not the crown, as I have warranty with my dentist back home. However, I had already paid a portion for the crown (root canal was about $300 total since it was covered by insurance, crown was about $2100 since it was not, I had paid $782 so far total). I asked for a refund for the crown because I cancelled my appointments and did not want it done here anymore. Haidi refused the refund, saying the doctor has already looked at my tooth and I "spent time in his chair." Haidi is constantly arguing with customers and putting them down. She makes them feel stupid for not understanding the insurance fully and asking questions about what they have to pay. She does not explain the pricing well, even though detailing the pricing/coding is literally her job. She also tries to get you to open a credit card and put your entire bill, including FUTURE costs, on there. I believe it is because she wants your entire bill to effectively go through the credit card company, instead of Great Woods Family Dentistry, so you would have no way to get the money you paid back. She wants to avoid situations like mine where the service was not rendered, but the customer wants a refund. I would stay away at all costs. Although Dr. Mistikawi is friendly and wants the best for you, dealing with Haidi in any shape, way, or form will make you want to pull your hair out.

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Great Woods Family & Cosmetic Dentistry
Great Woods Family & Cosmetic Dentistry
Great Woods Family & Cosmetic Dentistry - Dr.Mistikawi

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Dr.Mistikawi

Bill Vagenas, DMD - Vagenas Dental

Bill Vagenas, DMD - Vagenas Dental

2.1(8 reviews)
5.2 mi

The first couple visits I didn't have any problems. I had a root canal done and they put a…read moretemporary cap. They told me 2-3 weeks until the permanent cap was going to be done. It's been 3 months now and several phone calls later and I'm still waiting. They keep saying they are waiting on the lab.

Is Yelp going to add a zero stars option? First & foremost, I've had the same dentist my whole life…read moresince ever starting going to a dentist as a kid. My original dentist is on Cape Cod, but I needed a root canal and the Cape was booked out so I chose to go to Vagenas in Brockton (red flag 1 because nothing good ever comes out of Brockton). Anyway, I went and had my root canal and despite my judgement it went really well! I had to schedule another root canal for a second tooth. I went into the office, he numbed me, began work and I could still feel it so he numbed me again, ( he didn't even wait a few mins before starting again for the numbing to begin working), then I could still feel it. The minute I complained he ripped everything out of my mouth (literally) and told his assistant to reschedule me. ( which was confusing to me because I was already majority numb, and for my first canal he numbed me as much as I needed). He then told me next appointment do not drink coffee, don't smoke marijuana, or take any drugs (none of which I did).. so I'm just confused as to WHY you would treat a patient like that & what's the difference between today and next time? If he numbs me next time and it's not enough is he just going to send me home again? So now I took a morning off work, didn't get any work done, with a half numb face, & root canal that STILL needs to be done. Beyond unprofessional. & then the front office is a deer in headlights when I'm expressing my frustration, speechless, no apology, no explanation, no nothing. & this brings me to my initial comment- nothing good ever comes out of Brockton! Ghetto! I'd rather WAIT for my dental work on Cape where it's PROFESSIONAL. Shame because I actually recommended his work to two of my friends, I'll definitely be letting them know to look elsewhere

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Bill Vagenas, DMD - Vagenas Dental - Bill Vagenas, DDS

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Bill Vagenas, DDS

Kandis Smith, DMD - SmileVana - orthodontists - Updated November 2026

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