I would highly recommend Judy with the main store Also, Mina at the warehouse were excellent as…read morewell. I am not familiar with picking out the material for my countertops. They were very helpful and knowledgeable in this area. Grace

They have a beautiful showroom!! Staff is friendly! They are very helpful. We needed suggestions…read morefor a boarder for our tile in the shower. Judy told us about a jolly piece that would work, we liked the piece and bought it. We ended up not liking the color with the tile, so we ended up taking it back. Judy took it back with no problems. Judy and the other staff are wonderful. Will buy tile there again!!!

Heard they were good gave them a try because was cheapest. Boy, did I learn!!. Their communication…read moreis horrible. Don't give them your money, their work is not professional. Their staff are not experts, had to call them multiple times to fix their errors and then they have the audacity to get hostile. My cabinets are not even. My caulking is a mess, probably use cheap material. The team that installed the countertops were rude and didn't care for my feedback. The team is careless, breaking and chipping material. The owner was never apologetic and loves to avoid real issues. Don't pay them until the work is done the way it should. I can go on and on but you get the point.

They did a great job on my kitchen countertops. We just wanted a refresh to update from the ugly…read moretile countertops. KHL was super fast and professional. From demo to final installation of counters and backsplash was 9 days! It was great to work with them.

Sky and Lynn know the material very well. Responsive to questions. Selection for both natural and…read moreman made is good.

They did not explain anything about the cut process, or that there would be exposed "rods" once the…read morebacksplash was cut. Literally just found out from the repair guys today (the day before the countertops will be installed) the rods are there to "hold" the HOPEFULLY REAL GRANITE together since it's prefab slabs. Also, their displays are much thicker than what you will be getting. Their lack of communication will leave me stuck with a half a@& job. SAVE YOURSELF THE GREIF AND FRUSTRATION, Go somewhere else....

Did my mirrors in my master bathroom. Did a great job. Good team and very professional.read more

Just moved into our new house. Allegedly new shower doors were installed prior to us moving in…read more There is a fresno Shower door sticker on the door still. We have lived here for 3 months and the seal around the door has already begun to fail. Shoddy workmanship.

Remodeling my kitchen and this is the place our contractor works with so this is where I am to…read morepurchase granite for countertops. The process was so painless thanks to the excellent customer service. I appreciated being welcomed as soon as I arrived. The gentleman asked me what I was looking for and showed me several options. It didn't take long to select the two different slabs I wanted. The helpful woman at the counter took the measurements my contractor had sent me with and within minutes I had an invoice. I was able to pay by credit card and confirmed they would call me when the slabs were in and ready for pickup which they did. The remodel was stalled due to this or that...and the granite had to stay at the center for almost a month past the date I said I needed them. No problem. No extra charge. I was so happy! When the contractor was ready to pick them up, Granite Center called to confirm that this was my contractor, and he picked them up no problem. My new countertops are fabulous. I will definitely come back when it's time to start the next project.

The men that helped us were nice until I'm guessing the store manager said it was 5:30 and time to…read moreclose as we were getting ready to purchase what we liked and I asked if you wanted us to leave and said yes ! long story short we went to a real store !

The people are helpful and honest about their products. Massive selection…read more I have always found what I wanted here. Judy and Cindy are awesome.

If I could give them negative stars I would. The sales person made a calculation mistake and the…read moremanager does not own their mistake and saying it's our fault. They are very nasty and very rude, but yet accusing me being rude after my project being delayed because of their stupid mistake. On top of all these nonsense, I would to return the item so I do not have to deal with these bastards but they want to charge restocking fee. Terrible store, period. First time and will be last time.

My wife and I have visited the Ferguson Bath, Kitchen & Lighting Gallery in Fresno on three…read moreseparate occasions while planning a full kitchen remodel for our home. We were prepared to spend over $20,000 on a new high-end refrigerator, among other items--but after our experience, we'll be taking our business elsewhere. Each time we visited, we were completely ignored. Not once did an employee acknowledge us, say hello, or offer assistance. The staff remained seated behind their desks, focused on their computers, and never even looked up to engage. For a showroom that features premium products and caters to homeowners making significant investments, the complete lack of basic customer service is both surprising and unacceptable. At this price point, I would expect a much higher standard of professionalism and hospitality. Unfortunately, Ferguson Fresno fell far short. If you're looking for helpful guidance or even just to be treated like a valued customer, I'd suggest looking elsewhere.

Updated review: I did eventually have a good resolution to this by talking to the showroom manager…read more She quickly resolved my issue and we ended up with a purchase. The takeaway from this for me is that as a customer, being more proactive in getting my needs met by someone in a higher position at the time is the fairest way towards resolution.

Excellent experience! Leonard could not have been more helpful. We had one knob arrive damaged,…read morecalled the store and another one was shipped out the following day. We won't hesitate to shop with them again.

We spent approximately 2 hours going over what we needed and the salesperson said she would get…read moreback to us the next day with quotes and availability. I called at the end of the next day and was told it was her day off. I waited an additional 2 days and called again. I spoke to her and she said she was out ill. She stated she'd get back to me ASAP with prices, etc. as promised. I still have not heard back... It's been 2-1/2 weeks. They lost out on approximately $10k in fixtures and my future business.

I was originally going to put 1 star only, but I recently stopped at the new store on Marty and had…read morea much better experience there. If the Marty one had a yelp page I would give them the better rating. The problem I have with this location is 1. They never answer their phone, what is with that? 2. I had to com in because no one could help me over the phone and have been there a handful times and the "manager" is hardly there, and when is he's always on the phone yelling in whatever foreign language he speaks. 3. I'm confused as to if they have a showroom and open to the public why aren't they nicer and attentive to customers? If they were too busy then why not tell me I could go down the street to their new store for help? Don't come here if you are new to home remodeling, or need customer service because they won't help you.

I wouldn't bother with Apex (Shaw/Marty location) I have stopped by plenty of times and nobody is…read moreever in the front office or warehouse. Their doors and gate were open every time but not one person. I also tried calling their office, nobody answers. I gave them another try today and finally people were there! As happy as I was to finally see people there I was quickly disappointed! Two guys shouted to me from the back of the warehouse. One guy shouted to "hold on" and the other guy shouted "what do you want" I had to shout back to tell him what I was looking for (in front of the customer they were already helping) and he quickly respond in a rude manner that they don't have what I'm looking for. I understand that he probably knows his inventory very well. But he didn't have to respond that way. I'm an Interior Designer and contractor. I went in looking to purchase sinks and countertops for a client today. I was willing to wait, but apparently that guy didn't want my business. To bad for him because their location is very close to my office and I would have gave him PLENTY of business.

Standard Plumbing Supply, Oakhurst: 2024 Dec 20 (4 of 5)…read more What a find! A wholesale plumbing supply store that has a look and feel of a bar. There are stools at the check-out counter and the store carries everything from plumbing, contractor supplies, copper, and everything else you can imagine for jobs big and small. This place is incredible: everything is stored in order. The store is neat and clean. David assisted me. The service is good. There's also a FULL showroom with sinks, tubs, toilets, vanities and fixtures from all the big names. It's extensive! This place wasn't easy to find, but I'm glad we found it.

I would if there business hours where correct. Waste my gas driving to the business to see on…read moreclosed gate hours changed!