Have used them regularly without a problem , until taxi which was ordered in advance for an early…read moremorning pick up to W-ton station failed to arrive. I was advised there was a 25 min wait ..too late for me to make other arrangements. Drove myself to station to catch train only just got my flight from Bham airport. They won't be my first choice again

Fast friendly taxi service, phone staff are great. Also use abc when i need a taxi in Wolverhamptonread more

absolutely disgraceful service, I booked a taxi last night ( Tuesday ) just before 10.00pm from…read moreBurslem to light Oaks after 15 mins telephoned to ask of position and was then told 8 mins away then 6 mins away, then sent tracking info to see the car was at Tesco car park and did not move for over 30 mins, after repeatedly lied to at 10.40pm I booked an Uber that arrived in less than 15 mins at 11.00 pm I was texted the taxi had arrived at Burslem, an hour after booking, this is so disappointing and unprofessional, I had previously been a customer of intercity for over 30 years but never again

Used these through the take me app. Driver was late which wasn't a massive problem as it was a…read moreMonday morning. However on arrival driver said he preferred cash so paid him and they still charged my card. Rang to complain was assured that I would be refunded which I wasn't. DO NOT GIVE THEM CASH. Still waiting for either refund or manager to ring and its been 2 weeks. Won't be using them again which is a shame because before this I used them for years with no issue. Expected much better as a long term customer.

Z cars is the best taxi service ever , i have this taxi all the time and only this taxi , all my…read morefriends and family recomened this service as the staff are extremly friendly !

Best cab company in town. Always on time, friendly drivers combined with excellent rates.read more

I've been using Hot line taxi company for many years and I have always found the service to be…read moreswift, accurate and with a fair, fare, Most of their cars are large and clean and quite new. The service is reliable with friendly and trustworthy, safe drivers. Booking couldn't be simpler, call the easy to remember number and request a car straight away or for a specific time and the driver will call you when your vehicle has arrived and even give you the name of the driver, make, model and reg number of the car to ensure you don't get into the the wrong taxi. This also reassures passengers with any personal safety issues. Hot line has an excellent reputation throughout the Sutton Coldfield area and the firm prides itself and providing a good taxi service at reasonable fares. The company covers all UK airports and offers a return service. The firm now offers fixed pricing on popular destinations such as airports, city centre, hospitals and school runs so you know exactly how much to budget for if you have to make regular trips.

Have used this firm a couple of times, and have always found the cabs to be clean, and without that…read more'smell' you sometimes get! Fares are reasonable, and the drivers dont make detours to bump up the cost, which is a definite plus. The drivers also drive safely, so you dont feel as though you are taking your life in your hands when you get in. Would recommended as they always turn up on time, and try to accomadate however many people are travelling by sending the correct vehicle, which not only keeps a group together but keeps the cost low too! very positive taxi firm

When I booked my taxi, the woman was attentive, lovely customer service, took my name, the…read morepostcodes, the standard things. The taxi was booked at 12.30, the standard wedding carriage time, and I was told a predicted cost for the 8-10 minute journey. At twenty past twelve, a grumpy taxi driver strode into the private wedding party announcing my name and his displeasure at having to wait for us, looking me up and down- he'd arrived fifteeen minutes early, and been waiting for five. I wasn't letting it. Put a sour end on the night, and said my goodbyes instead of having a good dance to nsync. Crank drove away in a strop, "you just want dropping off in halfway house", no, sorry, I provided the postcode to the cottage where we're staying, "well I don't have it, do you want dropping off at halfway house". Maps on phones in the back we had to direct him, where he complained about the lanes and then charged us for turning around the car, the total higher than I was told on the phone. He was quite the sourpuss, and I was very grateful that as a non-local, I'm not going to have to deal with him again. Personally, I'd go with another company.

Excellent customer service. Good value for money and even offer a call back service so you don't…read morehave to keep a look out for the taxi they let you know when it's outside, awesome!

Good service, often late however.read more

Decent but inconsistent taxi firm. While their cars normally turn up on time they can sometimes be…read morerather late. Drivers are polite however, rates are reasonable and call centre staff are efficient.

I have used this taxi service a few times now and i have always found them really reliable when you…read moreare on a night out but sometimes that have completely forgot about us and we have never received the taxi so gone with someone else, sometimes it can cost alot however the service is definately worth it. If you have a large number of friends then the cost works out fine a nice company to use. Just be careful with these because sometimes they wont turn up and then you may be left stranded. Not to make them sound bad the majority of the times they are perfect.