010320241330. As you know, I do my reviews twice: one for…read morethe introduction, before the work begins, then I'll amend when I'm completed. First l contacted several (over 6) electrical contractors and only 3 contacted me to give me a quote - one of those was Edison Electric ! Initially, I contacted them by online form and heard back from Debbie Cole (very pleasent Lady) and she had Dave the quoting person contact me and did so within minutes. He's fast, friendly and treated this disabled Veteran with dignity and respect: he had a VERY COMPETITIVE QUOTE which I so very much appreciated and helped me out AND said he could have somone out the next day! 5 Stars so far! So, I'll do the second half tomorrow...' 010420240910 What an outfit! These folks are awesome...I was late getting ready and John was here EARLY! Took him all of 10 minutes to fix this mess. They were better than their word and Dave (estimator) was more than fair on price. Brother Veterans, they respect our service and it shows...they deserve to be part of your process, they'll take good care of you - if you're not a Vet, I say they should be part of your process too - call Debbie Cole for a quote cause they do good work...!

We needed heat installed in our home ASAP. Dave and John came to our rescue right away. Had a few…read moreissues I wish were resolved before they installed the bent heater, but they offered to replace it. I would use them again.

Tractor purchased, had and issue that was addresses to my satisfaction with a sincere apology for…read moreparts purchased. Continuing my business there is warranted and trust restored in my purchases for there strong demonstration in the customer is there priority. Which is a great business practice.

We had a great experience. They answered right away, told us their schedule was pretty full but got…read moreus in as soon as possible. However, they still called when they had a little room in their schedules and came out even earlier. It was also a good value for the service. I highly recommend

Had a problem with water in our entrance cable. Asked for a quote. The quoter said all kinds of…read morethings would be done. Quoted $950. Around $100 for parts. Wrote a quote that lacked details. Agreed. Schedule. Person was here around 2 hours. Called and asked what the deal was. They said 'Oh, we'll take $100 off the bill. And that I should have asked for a time and material quote.'. I thought that is what I was asking. I had no idea they would charge $400/hr for a guy to do little. The electrician who came out didn't know why some things where on the quote since it obviously wasn't a problem. I had worked with Hi Tech at work for years. Not what I would have expected. Just annoyed.

They have done several big Jobs for me. The electrician were fast and the jobs were done correctly…read moreandthat was something considering my house is 70 years old. Prices for the jobs were reasonable.

We had Isaac replace our lighting on September 12th. He did an outstanding job. He was also a very…read morenice guy who answered all of our questions and went in detail with his answers. We are glad we found Webster electric and will always use them and recommend them to everyone.

Exceptional. They deserve more then 5 stars. Fair price, skilled, honest. They went above and…read morebeyond to solve my electrical problem. It's one thing to profess quality and customer service and another to actually provide it. Everyone was commited to excellence. The electrician Tom went above and beyond! I highly reommend this company!

Working with Law's Electric has turned out to be one of the most unprofessional experiences I've…read morehad. I needed a new breaker box installed in a rehab I'm working on. First they showed up to a vacant property without a phone call so I could let them in as previously arranged (actually I had a key hidden if they would have called). When I got there they were already working. The brand new door knob was broken off.... I asked what happened and they said it was like that. That was the first red flag. Now today I get a phone call saying the inspector was there but couldn't get in. That I needed to run over there and open and wait or hide a key so the inspector can get in. I questioned Craig on why they never let me know the inspection was scheduled. He lied and said they sent me an email or voicemail none of which I ever received. When I expressed my disappointment over the situation and explained how I can't drop everything I'm doing Craig became very rude on the phone, and told me the inspection was now up to me to get done and hung up the phone. I believe the work is good but these folks lack any type of professionalism.

I switched from the Kalamazoo location to this location a couple of years ago and was AMAZED at how…read morethe staff at this location goes the extra mile for their customers! Not just my annual service and pickup, but this year I hit a stick and the mower stopped working. I have a large area to mow and the grass grows tall and fast, so when I called in a panic because I was worried I'd get a ticket for tall grass, they came right away! Not only that, but they picked my tractor up at 8AM and brought it back at NOON the same day! They also troubleshot a problem I was having with the clevis on my cart bending and attached a new part in a different configuration so it would hopefully prevent any further issues. Jim and Don are the nicest guys and I always have pleasant conversations with them. It seems to honestly make them happy to give such great service and I am not exaggerating when I say they go above and beyond to make sure they can do all they can for you. Jim even said he'd have mown the lawn if he'd had the time today! I cannot recommend them enough and am so thankful the Kalamazoo location was too full to take me a couple of years ago, because paying a little extra for the pickup/dropoff to Plainwell isn't that much more and totally worth it! I am hoping to purchase a home generator at some point and this will be the business I call first!

wouldn't recommend the service department. I spent $800 for tune up, when lawn tractor came home,…read moreit would not start all the time. They picked it up again, brought it back, charged me another $160 some, and said they could find nothing wrong. it still did not start certain times. i sent to a small engine repair & they fixed it for me. will never send it to Steensma again!

Wonderful communication! Did not end up using them, however, received a kind thank you for…read moreevaluating them. Unusual to hear a nice note regardless of hiring!

Very responsive. Same day feedback with excellent pricing and a willingness to go the extra mile…read more My friend was in crisis and he offered to bring the dumpster a little earlier and leave it a little bit later. Always responded in a timely manner and with that kind of service, I'm sure they will be successful.

We got off to a bit of a rough start, primarily due to the weather, but Johnson Pest Control has…read moreturned things around and are providing excellent service. Not a sign of a rodent, and they show up promptly as scheduled. Keep up the great work. Chuck Gibson Scotts, MI

I have never had a company send me an email harassing me for canceling service with them. I opted…read morefor another company that came in 20 dollars cheaper a month and spent more than 15 minutes at my house. Bless the owner's heart for getting upset that he is losing business. I did follow a protocol and left a voicemail to cancel service in April 2024. Tech showed up in June to do a service call that I had not asked for and previously canceled. Ithe informed the company via email that I wanted to cancel my service. This is the email response that I received after submitting that request to cancel email. " I see. Most companies back up their service with free service calls. I am no different. But you never expressed any dissatisfaction other than the tree out front with ants. Why would you just switch companies after I provided you with years of satisfactory service without giving me a chance to even do a free service call? I even created a custom program that skipped the winter months, specifically for you. Are you working directly with the owner? Or did you sign up with some nameless, faceless corporation where you're just a number? I know all my customers by name and address and care about them and the service they receive. I can drive right to your house without even using the GPS. And you get me doing the service personally almost every time. What could another company have to offer you that's better than that?" Billy T Johnson, Owner Johnson Pest Control www.johnsonpestkalamazoo.com 269-459-1788 IN WHAT WORLD DOES THE OWNER LIVE IN THINKING THAT I HAVE AN OBLIGATION TO CALL THEM FOR A FREE SERVICE CALL?NO I KNOW LONGER WANTED YOUR BUSINESS AND YOU EMAILED THE ABOVE BS. CLASS ACT FOR SURE..CONSUMERS BEWARE.