Every time I get blood work done,it's always a battle with them. They don't know how to submit the…read moreproper codes so of course they don't get paid. Then they bill me and I have to call my insurance company to teach these incompetent employees how to submit the proper codes! Their customer support is full of incompetent employees who are rude and they don't have a clue!

Labcorp just double-charged me. My insurance already paid them from my FSA, and they kept sending…read moreme a bill in the same amount! I called and mailed them stating that they got paid, but they still kept sending me notices and threatening to send the bill to a collection agency. I finally asked my insurance/FSA for help, and the Labcorp rep was rude but agreed that they did receive the payment. It is their ploy to get double paid! I like Labcorp because they people who work in the lab are great. It's their billing dept that is deplorable. Look at this article, they even double and triple billed the DoD!!! ======================= https://federalnewsnetwork.com/federal-newscast/2023/03/after-years-of-double-billing-dod-for-genetic-tests-labcorp-pays-2-1m-fine/ After years of double billing DoD for genetic tests, LabCorp pays $2.1M fine The company contracted to provide laboratory testing at all DoD military treatment facilities throughout the world is facing a hefty fine. The Defense Department's inspector general said Laboratory Corporation of America (LabCorp) has agreed to pay $2.1 million to settle allegations it violated the False Claims Act. The IG said LabCorp allegedly overbilled DoD for genetic tests for military members performed by a third-party reference laboratory. According to the settlement agreement, the IG said for eight years, LabCorp double and/or triple billed DoD for these genetic tests.(Laboratory Corporation of America Agrees to Pay $2,100,000 to Settle False Claims Act - Allegations Related to Overbillings on DoD Contracts - DoD inspector general)

Absolutely unacceptable experience with Labcorp. I changed my phone number, and now I can't access…read moremy online account because verification codes are being sent to my old number. I called Billing--they said I needed to talk to Customer Service in Colorado. I got transferred, only to be told that everything must be done by email. No help, no urgency, no solution. Meanwhile, I need to check my lab results and schedule new tests, but I'm stuck waiting for someone to maybe read my email. It's crystal clear that Labcorp prioritizes billing over actual patient care. They have a number for collecting payments, but nothing helpful for real support. Disgusting and shameful. Patients deserve better. "Labcorp, where getting your money is more important than helping you! Come and visit us we will suck your blood and take your money . I f you need help just send us an email we will try to help at our earliest convenience!!"

To the staff & lab techs, you have 5 stars for outstanding professionalism and service. But!!!…read moreLabCorp billing department I'd give a -5 stars. I now will be demanding written verification of HHS insurance coverage. The pic attached I received 90 days after blood was taken. Working part-time at minimum wage... simply cannot afford such step costs. It's sad living in a society where profits out weigh one's ability to stay healthy. There is absolutely no excuse for not having transparency communication. The lab work results was completed in 2 to 3 days. Billing 90 days later is just plan stupidity on managements fault. Had my insurance been checked before hand, I could have refused the requested lab tests and save everyone a lot of heartache. I have to include this in my bankruptcy. Extremely bad professionalism having billing 90 days out. I'll also be informing my PCP I refuse to use LabCorp for further lab tests... cost too dang much.

There are serious issues with the staff at your 3200 Blue Ridge Road location in Raleigh, NC…read more In addition to making me wait for 20+ minutes past my scheduled appointment time, they also drew 4x more blood than was needed. I was just there to get my iron levels tested, and they should have known that because I physically handed them the order showing this. Yet for some reason, they started drawing multiple vials of blood, thinking (for some reason I can't possibly explain) that I was there to fill a different order -- one that they somehow had in their system, but NOT the one on the sheet of paper I handed them. This is EXTREME incompetence and malfeasance. I sent a separate complaint last Thursday via email, but no one has responded. I also already called and left voice messages with more than one (supposed) supervisor, but that was last Thursday, and no one has returned my call. I asked a staff member (one of the two present last Thursday) for a phone number where I could contact a manager, and she said that my problem had already been resolved and they were simply having a bad day. My question is, does anyone at LabCorp even care about any of this?

The place is a disgrace, me as my daughter biological mother has to wait a week after her alleged…read morefather in order to get DNA results all because he paid for it and out of spite didn't write my name down. Even though I brought her in for the test, sent in copies of her birth certificate, my ID and court papers stating he has no legal rights to information on her due to a restraining order. So now while he sits with result I have to wait till court to find out because I won't get them in time. If this is how they treat biological parents that is disgusting!

Shaneall drew my blood for thyroid panel. Not even a little pinch. Waited less than 5 minutes. My…read morenew place to go. I had an appointment but it's not necessary.

The location was a little hard to find, but once I arrived the service was excellent. Shaneall was…read morefriendly, efficient, and professional. I explained that my doctor's office was unable to draw my blood after expressing difficulties finding veins and that I was used to this issue. I also expressed that I was a bit nervous, but the tech was quick getting the needle in and drawing all the required blood. I barely felt the needle and it was over before I knew it; the entire process was completed before my scheduled appointment time even started. It's easy to tell this tech has a lot of experience, thank you for hiring quality people!

Wow. Could not assist me with my need but we're super accessible and even forwarded their office…read morephone to their cell phone. Very impressive outfit!

The owner of this location was very friendly and informative! I will definitely come back here if I…read moreever need another testing done.

I made the mistake of going to Quest Diagnostics at Walmart across the street first for my…read morepre-employment UDS. I got there early enough, but I just couldn't "go". No matter how much water I drank, it just wouldn't happen. So, they told me they were going to be closing soon & that I could go across the street to do it at Any Lab Test Now. I drove on over & there were 3 people ahead of me and only one employee, but he was very efficient. I should've gone there at first because the experience was just better. I could "go", but days later I was told by the employer that my urine was too diluted because of all the water I was drinking at Quest, and I had to do it again. I went straight back to the place & was in and out in no time. I highly recommend this location.

The staff was kind, efficient, and encouraging to our son. Thank you for making it so easy to do…read morebloodwork!

I went there on Father's Day. It was very busy but the sat us down promptly. The waitress was…read morevery attentive and accommodating. I had there spinach salad they brought be 2 dressings to try. No extra charge. They thanked us all as we left. A very nice lunch pkace. Ay breakfast tgey may be more crowed.

I brought my son here to have labs drawn. Sweet Ms. Shirley was the phlebotomist who worked with my…read moreson. My son is terrified of needles. She was patient and calm. She stuck him and he didn't even realize it. She was quick and gentle. Whenever he needs this done again, I'm only entrusting him to her. I took off 1 star because when we got there and stood at the front desk, there were 2 ladies there talking to each other who NEVER acknowledged us. They spoke to a patient who was there for an X-ray and totally ignored us. So, after 5 mins of just standing there, he hit a button for assistance and out Ms. Shirley came. If those ladies didn't handle lab patients, that's fine. They could've still acknowledged us. Just rude for no reason.