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    Kaiser Permanente

    2.6 (88 reviews)
    Open 8:00 am - 6:00 pm

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    Iretha H.

    I have had a problem with Kaiser since January OMG. It's like they want to blame their mistakes on me and the marketplace so quickly. My coverage changed because they told me I had to change its and when that happened, they didn't take out my changed premium amount, so they canceled my insurance. I was told that since I had over a $100 credit, they could just take it out and refund me the difference. Sooooo the problem with that is they want to blame me and the marketplace for what I was told by their representative. They need to be on the same page or get caught up because it's an issues and I don't think they have it together. They will take your money regardless and not listen to you at all. I stayed with them because of my doctors for over 7 years, and we like our doctors. I am really ready to give them up and start over at this point. I'm so sad right now.

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    2 months ago

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    4 months ago

    Kaiser is INCREDIBLE!!!! They take excellent care of you and are very responsive when you reach out with questions. Wellstar could never!

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    3 months ago

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    5 months ago

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    7 months ago

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    1 year ago

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    7 months ago

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    10 months ago

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    2 years ago

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    Victor G., we're glad to hear you enjoyed your visit.

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    2 years ago

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    5 years ago

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    6 years ago

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    7 years ago

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    9 years ago

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    5 years ago

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    4 years ago

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    4 years ago

    Great medical center with all departments under one roof, pharmacy staff simply the best.

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    Josiah R., your wonderful feedback and rating mean a lot to us.

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    4 years ago

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    3 years ago

    The urgent care was fast, efficient, & I received friendly & quality care from entire staff.

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    5 years ago

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    6 years ago

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    11 years ago

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    Page 1 of 3

    Ask the Community - Kaiser Permanente

    Review Highlights - Kaiser Permanente

    Kaiser TownPark found an appointment for me same day when no other Kaiser facility in Metro Atlanta would.

    Mentioned in 2 reviews

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    WellStar Medical Group Kennesaw Medical Center

    WellStar Medical Group Kennesaw Medical Center

    2.4(14 reviews)
    1.7 mi

    Been going to Kennesaw Wellstar for over 10 years. 1st…read moredoctor was ok but after he diagnosed me wrong and I made a stupid remark that I need my rotator cuffs fixed after a year of pain or I would rather cut off the arm. I don't know for sure but the referral docs that went to had treated me like I was on suicide watch or something. So, he must have put something in my chart that i cannot see that probably warns other docs that I am unstable. Not the case. After that doc moved on, I seemed to like the next doc and things went well for a few years. He really pushed the covid shots hard which work made me get anyway. Problem with him was when I asked about people on TV bragging about being under 7 for their A1C why he is pushing on me to get it down to 5 when I am at 5.6 already. His answer was "everybody is different". Made me start thinking that he gets kickbacks on the drugs he prescribes. That doc moved on and no more male doctors at that location only women docs. That is new for me but not a problem. Problem is when trying to get my insurance worked out it took them over 2 weeks to call me back. Had blood work appointment at 7:45 which got me out of bed at 6:45 just to find out the only technician they have available is stuck in traffic with no ETA. I found another PCP and canceled both my appointments with Kennesaw Wellstar. Bottom line is nobody seems to care there anymore. Matter of fact when I canceled the appointments the person working actually laughed when I asked to cancel them. Laughed when losing customers should be a real eye opener for a good manager. NOONE THERE SEEMS TO CARE AT ALL.

    I WISH I COULD GIVE A ZERO!…read more Went to urgent care on a Sunday. Of course because my insurance coverage for the ER is $350 and my PCP wasn't available. First of all, woman at front desk who checked me in RUDE. I stood there waiting for HER DIRECTION. Didn't even really seem like she knew how much she should charge me for my copay. That alone should of indicated to me to RUN. I get called back in 5-15 minutes from arriving. The nurse on call or who assisted me. COMPLETELY insensitive, rude, didn't ask me thorough questions. I'm at a point I been SICK WITH NO APPETITE FOR 3 weeks! I shamefully started crying and this woman no sympathy or empathy, let alone did she truly even want to be at work OR HELP ME! Dr. Garcia rolls in to tell me.. OH we figured it out. You have a UTI. Um... excuse me, you figured this out in FIVE MINUTES. It takes anywhere from 12-48 hours to see WHAT TYPE OF bacteria grows in on urinalysis dipstick. I could of went to Walgreens to test my own pee and PH levels. Prescribed me an antibiotic, I THANK GOD decided not to take until I had results back from my urologist.. who knows I have IC! What PISSED ME OFF THE MOST.... I went in on a Sunday. The staff working calls me on a Wednesday to ask me how I am doing. I said oh wonderful, I'm still off work sick! That's for not helping. Whats the worst. Someone calls me back literally 10 minutes later and says... "oh ma'am, we got your test results back, you DONT have a UTI. How are the antibiotics doing?" I'm sorry but I FLIPPED OUT! What do you mean I don't have an infection but you prescribed me medication ANYWAYS! You damn marketing sign up in the front of your establishment even says something along the lines "our care team works hard not to prescribe you medication, if your not in need of it" Get the hell out of here. I will go to the ER next time I am this sick to actually get proper care. Since the nurse stated herself "we are just a little old small clinic i don't know what you expect us to do for you." WHATS THE POINT OF URGENT CARE THEN!!!!

    Acworth Kennesaw Public Health

    Acworth Kennesaw Public Health

    5.0(2 reviews)
    5.0 mi

    Our appointment was scheduled over the phone for the next day. It was so easy and quick service. I…read morewas thoroughly impressed and pleased with the service for the vaccines received on a recent visit. The front desk receptionist greeted us warmly and the medical staff was kind and gentle. They explained the process in understandable terms and the plan of action. Thanks for everything. Ample free parking available in front of the hospital. The place is maintained clean and neat all over.

    Easy appointment scheduling over phone, great customer service, clean and modern facility, plenty…read moreof parking outside, and in a great location. I just moved from Florida and needed a few forms to register my child into the GA school system. I was able to call and easily schedule my child's appointment over the phone. They did mention to bring any medical records and immunization records to my appointment so I made sure to be prepared. The night before, they called to confirm our appointment and also to make us aware of the price to transfer immunization records ($5) and price for nutrition/dental/vision/hearing ($40). We arrived at 8:01a (opens at 8:00am) and our appointment was scheduled for 8:15am. I walked up the the window "clinical services" and checked in with a very sweet lady who was very helpful. She had me complete a form and provide the immunization records. Thankfully since they were current, she was able to use most of the information and my child only needed to perform a hearing test ($7). The wait wasn't long at all and another sweet lady, Darlene called us back and performed the hearing test. The examination room was very clean. The entire facility was very nice, clean and spacious. They even had a Disney moving playing on a huge flat screen in the waiting room. There was a security guard on duty and he was pleasant as well. They do accept debit/credit cards for payment. Overall wonderful experience and was out in less than 30 minutes.

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    Acworth Kennesaw Public Health - Outside of building

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    Kaiser Permanente - medcenters - Updated May 2026

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