I buy Bio-Bricks from them every year. That's it. From that - I see their showroom is impressively complex, inviting and impeccably well kept. They have a cool old dog that greets every visitor. Their staff is always available and cordial. From what I know of retail - I deduced they are a sales outlet for various manufacturers. When there is a problem with product quality, they refer the customer to the actual maker of that product. As does every retailer. I've been in a lot of kitchens in 60+ years. Kitchen cabinets - as opposed to poolside cabinets or shower cabinets or exterior rain-forest cabinets - are not built or finished with materials that shed water. If kitchen cabinets are routinely getting wet, there is a leak in the roof, plumbing or a resident is habitually slopping water off the walls. The resultant damage is not the problem of the retailer or manufacturer, if - in fact - the cabinets were indeed sold as kitchen cabinets. And they do hand-write invoices. Which is obviously symptomatic of underhanded intent. (sarcasm intended) Sincerely, Mike (always sign my name) Birkos read more

I would give them zero rating if it was an option. We bought cabinet from Kahles eight years ago for our kitchen remodel. Less than a year after the installation, the paint started to chip and peel (white inset painted cabinets). We reported this to Kahles and they sent out a third party rep to investigate. Noone from the actual company came to inspect. They blamed us for getting the cabinets wet. THEY ARE KITCHEN CABINETS!! THEY CAN GET WET. Our cabinets were subjected to normal wear and tear, nothing out of the ordinary. No leaks from the sink or dishwasher, etc. We called them again about one year ago as the problems continue to get worse. More peeling, bubbling of paint, etc. They sent the same third party crew to look at the cabinets. And again, our fault. They would not claim responsibility for their inferior product. And again, we never heard from anyone from Kahles. It's been eight years and we are now considering complete replacement of the cabinets. We spent over $18k on these cabinets and they look like they are 30 years old. If you are considering cabinets from Kahles. THINK AGAIN. Inferior product, terrrible customer service. You would be better off buying from Home Depot. read more

I came across these reviews while looking for the Kahles' web site. I had a kitchen installed by Kahles in 1990, and the work was done professionally, the kitchen beautiful. My son has just this year purchased a Kahles' kitchen, a beautiful light gray shaker style, and again, the work was very, very good. The company has been in business for decades, which does not happen by accident. I suspect that there are unwritten circumstances involved in the negative reviews. read more

One would think that a company that specializes in kitchens would have some expertise in this area. Workers were unprofessional, occasionally intoxicated, frequently inept. Invoicing practices are reminiscent of the 1950s aluminum siding scams. read more