Odd review.... Emergency Room, Father got the flu having COPD got mild pneumonia. Waiting in the ER…read morelobby got a Milky Way (I believe $2.75) the vending machine rips you off. Gave it a $5 bill, got 2 $1 coins in change (Pictured). This is a class action lawsuit waiting to happen.

I had a partial knee replacement and was kept overnight due to an error in scheduling my physical…read moretherapy, which is essential upon release. Unfortunately, my experience was frustrating from the start. During pre-registration, I was completely confused about how I would receive my post-surgery medications. The nurse handling my intake incorrectly told me that my doctor didn't prescribe meds to be delivered at the hospital. I had to check MyChart myself and confirm that, in fact, my prescriptions were being handled there and would be delivered bedside. This unnecessary confusion could have been avoided with better communication. My actual hospital stay was even worse. My pain catheter became unplugged, and I didn't realize it for hours until I felt something wet. The nurse never checked it, leaving me in excruciating pain without proper management. Twice, I was the one who discovered the issue. My IV also blew, and the beds were so thin they caused serious back discomfort. The nurse assigned to me was very new and lacked the experience to handle my care properly. To make matters worse, I was denied the progression of pain medication, and I still don't understand why. Thankfully, the next shift was a completely different experience. A more experienced nurse took over, got me in tip-top shape, and both she and the floor supervisor apologized profusely. While I appreciate their efforts to make things right, the initial experience was unacceptable. This facility needs to improve its communication, staff training, and oversight--especially for post-surgical care. I was very disappointed and frustrated at the least but never was rude. I just cried when morning staff had told me my doctors orders regarding prn control and how the night nurse refused me this medication. So many hours in pure agony. The Night Nurse actually quoted me saying did you know that most addictions start right after surgery! She also said oh you'll be taking pills because you're prescribed pills when you go home yet I'm not home right now? These are word for word.

I brought my adult son to the ER yesterday because he was sick and complaining of excruciating…read morestomach pain. We are visiting the area and chose this hospital for convenience. We were seen right away, and my son was put on an iv for hydration and given pain medication. He had blood work, a ct scan and other tests run to rule out appendicitis, etc. and then he was discharged, all within 3 hours. We felt confident in their diagnosis of a virus. We were in constant contact with a relative who is a nurse and she was very impressed with the level of care we received. On top of this, the hospital is clean and very modern.

After several falls, took elderly mother to Trios via ambulance. Mother is ambulatory. After…read moreexamination, physician stuck his head into her room and advised nothing was broke so she should be released. She was returned home via ambulance due to her inability to walk. Because of her medical condition, another ambulance transported her to another local hosptial wherein she was hospitalized for 5 days before being moved to an acute rehab facility. Trios did not provide a professional or a caring attitude toward her. Absolutely recommend not using this hospital.

I haven't been to the clinic yet, but this review is specifically for Ruby who helped me get an…read moreappointment. I was very upset and angry about having to have my appointment rescheduled due to Covid exposure and in my upset and panicked state I was crying and yelling and definitely at my worst. Ruby maintained such a sweet and understanding and patient manner with me and did not make me feel bad for how upset I was. She is a complete professional and I am very grateful for her. Also, if Ruby sees this, I am so sorry for being so upset and yelling even though I tried to let you know I wasn't upset at you, you still got the brunt of my frustration and I wish I had been able to hold it together better.

From the owner: Seattle Children's Tri-Cities offers services in 20 medical specialties. New patients are…read morewelcome.When you visit us, your child will see the same doctors and nurses who take care of children at our hospital in Seattle. We work closely with local healthcare providers to meet your child's needs in your home community. We also use the latest in technology to conduct telemedicine consultations. Seattle Children's Tri-Cities Clinic is located in Kennewick. It serves children and their families in Tri-Cities and the surrounding Eastern Washington region.

fall and went here because my ribs hurt. They told me I was fine no broken sent me on my way…read more Three days later my ribs still hurt really bad. I went to an urgent care. They did x-rays and told me I had 2 broken ribs

Terrible they don't care about people with bowel problems or IBS c pain they don't even give enough…read morefluids to get you hydrated it's ridiculous how they treat people so unprofessional and uncaring !

we had experience with a friend who had surgery there then got infection infection got away. She…read morewas in hospital and rehab for two months and just mentally gave up and wanted to die.

Office staff is very unprofessional. I was given an incorrect appointment time, doctor would not…read moresee me. I was very ill; they did not ask what was wrong.

I gave birth at Trios Womens and Children Birthing Center. I will be totally honest when I say some…read moreof the nurses and staff were a God send when I was in labor. I still think about them and am so very grateful they were there for me and my family at such a pivotal moment in our lives. That short, older lady nurse with short hair could do us all a favor and retire. She was horrible. No bedside manner. Twice I got spoiled milk delivered to my room. Just what a new mother wants lol. I called the cafeteria and told them when I got spoiled milk the first time to which a lady came in from the cafeteria and proceeded to give me yet another(past date) spoiled milk. I'm like thanks a lot lady.... Over all not a bad experience but not amazing either. Won't be returning here for the next baby.

iPad and jewelry were stolen while family member was in surgery! Hospital is doing nothing about…read moreit. Imagine waking up from surgery to have your family heirloom jewelry stolen. If I could give this place zero stars I would.

There is a new chef in the cafeteria at Lourdes. I am not happy with the menu items. It seems…read morelike all they have are spicy ethnic type of foods that my stomach can't tolerate. Just wish they would fix this & have regular food.

Horrible horrible experience delivering my 5th pregnancy!! CPS was called and threats were made to…read moreremove my husband and I from hospital grounds. SHAME ON YOU KGH!! Not worth the time/energy to type- 0 stars!!

What a terrific establishment! I had knee surgery yesterday and to be honest I was nervous however…read moreafter checking in my nurse Michelle took such good care of me and made me laugh that I could almost forget I was having surgery! Tri city surgical is an awesome place to have minor surgery! They were efficient, caring and made sure I was as comfortable as can be! Surgery went well and I was home before I knew it! Thanks to all the staff at Tri-City surgery center!

First of all, the receptionist or whatever she is(patty) is completely rude, I was told to call…read moreafter 2pm the day prior my surgery if i yet hadn't received a call with that information, I had missed a call, so i quickly called back told her i had just missed a call, maybe it was for my surgery time. She quickly said "who are you?", i gave her my name and rudely answered " NO, i haven't gotten to you yet might have been the anesthesiologist and she transferred me over. Still completely rude on her part, if she doesn't like what she does she maybe needs to consider a different career.