1. Kaady Car Washes

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Portland, OR

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Kaady Car Washes

2.9 (33 reviews)
Closed • 8:00 am - 8:00 pm
Updated over 3 months ago

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Mike M.

My car is only 4 days old. Signed up for the unlimited car wash package and after the first wash got a deep scratch. I made a claim with Zane who gave me a bunch of reasons it didn't happen at the car wash. And said they wouldn't offer to fix it, partially fix it. That they would rather agree to disagree and lose my business.

Chemicals left over from Kaady Car Wash. They will not come off and are eating my paint!!

I went to the Kaady Car Wash at 11701 SE Mill Plain Blvd in Vancouver Washington. I paid for a regular car wash and went home. The next day I noticed spots all over the front, hood, windshield, and sides of my car. I washed my car again (at home) and really scrubbed to try and remove the spots. They wouldn't come off. Not only have they started eating away at my paint, I can not see out of my windshield when driving. I went by and filed a customer complaint and was called by Daniel Miller who said that I had to meet with another person to look at the damage. I went back to the car wash and met with John Jenkins who although took pictures of my car, immediately denied that it was the car wash that damaged my car. He tried to tell me it was sap, but sap doesn't have a spray pattern and doesn't cover that much surface of a car unless you were in forest of sap trees. If it was sap it wouldn't be down the sides of the car. Sap also comes off....this doesn't. He then told me that he has been in the insurance business for a long time and he "knew what he was talking about." He told me that I would have to take my car to a detail shop. Another thing is that the spots are iridescent like the chemicals they use at the car wash. He just kept telling me over and over that it wasn't their fault and that everyone at Kaady was going to agree with him. Well that's what happened. Everyone agreed (even though John was the only one that looked at my car). My car wasn't involved in any other circumstance that could've caused this. I noticed it the very next day. Upon, reading reviews about Kaady, I quickly realized that they are notorious for damaging vehicles and not taking any responsibility for the damage. Some of the reviews even mentioned John Jenkins and it was basically word-for-word what he said to me. One review I found said that they told the customer to get 2 estimates and after the customer got the estimates (which takes time out of you work day) they refused to pay for it because it was "too much". I am not a person who even sends food back that has been made wrong. I do not want to be dealing with this AT ALL! I am a full time student that doesn't have the time or money to fix this nor should I have to because it isn't my fault. I'm pretty sure Charles Kaady has enough money to fix the damage on my car. I can barely drive it because I can not see out of the windshield. If they were a good company with an ethical backbone, they would do the right thing and fix it.

Look at that floor, you can see all the stains clearly now that they're not obscured by fries, blech.

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3 years ago

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1 year ago

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2 months ago

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1 year ago

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3 years ago

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4 years ago

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4 years ago

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2 years ago

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4 years ago

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4 years ago

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5 years ago

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13 years ago

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8 years ago

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5 years ago

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4 years ago

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12 years ago

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8 years ago

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5 years ago

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8 years ago

Great service! Seriously, they hussle and are so courteous and professional. Tualatin!

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8 years ago

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9 years ago

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12 years ago

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15 years ago

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16 years ago

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11 years ago

Free vacuum usage at this place.. Love it came to clean my car and to my surprise it was free

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10 years ago

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10 years ago

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11 years ago

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10 years ago

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Ask the Community - Kaady Car Washes

Review Highlights - Kaady Car Washes

“. If you have a bit more time, they have a nice area for vacuuming”

Mentioned in 2 reviews

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Just came here for a normal wash. When the wind turbines came on my car was pushed backwards into…read morethe car behind me. Suddenly the manager and all the people who flagged me into the car wash were nowhere to be found and a young woman took an accident report. She was unable to answer most of my questions and insisted there would be no refund. I asked to speak with the manager and they refused, then the manager and the person who flagged both of us into the car wash came out as I was leaving. So come here if you want to pay 15 dollars to be put in a fender bender, have it insinuated its your fault (as if I put it into reverse or something), and there will still be shit on your car. A bucket rag and some soap would've saved me this headache.

I'm kinda a regular here now that I have a bad-ass looking vehicle. It's not brand new but it's…read morenew to me. It's a Ford Escape Limited, all black with black windows even in the front. It looks like one of those secret service vehicles. I've had it for about a year now. My previous vehicle, my beloved little Suzuki Vitara which I drove for over 10 years was a constant target of homeless and was vandalized by druggies for years. I had to replace 6 vinyl windows over the years. As much as I loved my little Suzuki, I never washed the outside as long as I owned her. She was gray and you just couldn't tell how dirty she was. Now, my new car I treat with much more care. I regularly take my beautiful Escape through the car wash. They do a pretty good job. For now during the winter months I'll continue to visit. Come summertime I'm going to look for someplace to do a much more thorough job, maybe even take it in and have it detailed. Another thing I like is that this location is super convenient, just up the street from my condo. 2018 - Review # 2

Fix The Looks Auto Center - Headlight refinishing Before

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I found Fix the Looks by looking on yelp and picking them because it was closest to my house and…read morewould be easier for me to get back-and-forth since I work business hours. Chuck answered the phone and was very professional and helped me from start to finish. They were fixing a small dent on my door, from my car being hit. They did a great job on fixing it and going above and beyond. They also detailed my car and it looks brand new. Chuck dealt with my insurance so I didn't have to deal with any of that, it was great! I would highly recommend these guys as they did an awesome job

I crashed my husband's car trying to park it in our apt. bldg.'s parking garage. Oops! I sent out…read moremultiple requests to nearby auto repair shops and Fix The Looks Auto Center was one of the first ones to give me a quick estimate based on the photos I sent over. Their PROMPT RESPONSE, FAIR PRICE, and some of the REVIEWS I've read here are what brought us to choose this auto repair shop as opposed to the rest. I was checking out some before & after photos here on Yelp of another car that Fix The Looks Auto Center fixed and it was an amazing transformation. The before photos showed pretty similar damages to what we had, so we decided to bring our car in for an exact estimate. The exact estimate came close to the initial cost that I first received. And came nowhere close to the other estimates I received from the other shops. We eventually chose the option to fix all of the other DENTS and SCRATCHES that we had on our car, not just the recent damage that I had caused. They also had a great summer deal for AUTO DETAILING, so we added that on top of the repairs. We have 2 pugs who shed an incredible amount of fur and figured that since we were getting the exterior fixed, might as well get the interior cleaned up as well. There was an extra charge for pet fur on top of the car detailing cost. I'm giving this place 4 stars instead of the 5 that it really deserves because we were told that our car would be ready within 3-5 days, but unfortunately, it took longer than expected (about a week and a half from the time we brought our car in and until the last part was fixed). We dropped it off on a Monday and expected to get our car back by Friday (right before our camping trip during the long July 4th weekend). Because they were waiting on a car part that took longer than expected to arrive, we didn't get our car back until the following Monday. Thus, forcing us to cancel our weekend plans. :') They were nice enough to drop our car off at our place in Portland free of charge, but my husband had to drive back to the shop one last time once the car part arrived for them to finish this last repair. I understand that the delayed car part delivery was out of their control, but moving forward, I would advise the shop to order the car part before having us bring our car in to start the repairs. Or maybe give a longer estimate of how much time it will take to complete the work just in case unforeseen things pop up. Or maybe wait until after your weekend plans to bring your car into the shop for repairs. LOL! I did appreciate the thorough communication about these delays, but would have appreciated an exact ETA of completion more. All in all, we were super IMPRESSED when we got our car back. We didn't recognize it! It was CLEAN, SHINY, and all of the damage magically disappeared. It was like our car was BRAND NEW. Thank you so much!!

Kaady Car Washes - carwash - Updated November 2026

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