To the 1st review…read more Maam, I am an employee at 4 paws and I would like to address this review. First, I would like address the 'aloof and disorganized ' comment. I assume you were referring to the young lady that checked you in. She is our newest employee. She is fresh out of grooming school and young. Im sure she was unorganized and confused but she is learning a whole new job and our procedures. She is a shy young lady and is progressing nicely. I'm sorry if her lack of experience was less than acceptable for you. If you would have expressed your concern we would have been more than happy to have a senior staff member check you in. Next I would like to apologize for a groom that you found to be sub par. We would have greatly appreciated your concerns when you picked your dog up and paid. We would have been more than happy to correct and grievances you had about your groom. As far as the groin being shaved to the skin, that is standard in all the grooming facilities that I know. It's a sanitary service. We also shave the anus. We realize that your pet is extremely important to you and the money that you pay for its groom should be worth what you expect. But if you don't point out your concerns then we can't fix them for you. I dont remember the circumstances of that day but you must understand that everyone has their bad days. We would have been more than happy to correct anything that you found unsatisfactory but you didn't come forward. As far as the 'verbal assault' pertains, I think that's a little harsh. It's upsetting to us as a buisness to see a client looking for recommendations and then singling our business out as a 'do not recommend because I've tried them'. That reflects poorly on the buisness that we have worked very hard in to gain our great reputation. 20 years as a small business is remarkable, especially for a grooming shop. Again, if you would have verbally expressed your unsatisfaction then we could have more clearly addressed this situation. Its very easy to misconstrue the inflection in a written message. We rely on the feedback of our clients, both good and bad, in order to better our clients experience and progress as successful business. Im sorry that you weren't happy with your experience but if we are not informed of a concern then we cannot rectify the problem and make your experience better.

I have nothing but great things to say about Four Paws! They always do a fantastic job on our sweet…read moreCooper. Each and every time we pick him up we are pleased. Thank You to the entire staff for always doing a great job! I know its not an easy job!

My SPAYED dog died of a UTERINE infection. The doctors here will sometimes spay a dog by ONLY…read moreremoving the ovaries, not the uterus and won't tell you that. I didn't know why my dog was sick or how sick she was and never checked for uterine infection because she was spayed. Had I known she might have lived.

Sent a friend with my pet and the staff was rude and "bullying". Rude secretary. Did not listen to…read morecustomer, peer pressured unneeded tests to build up the bill. Tried to tack on purchases that were not needed and when refused gave attitude and shamed them. Not professional. Go somewhere they put pets first, not their wallet. 1/10 experience.

Oh, my. Not sure what happened but what a mess. They used…read moreto be super helpful with helping getting bags off the top shelves and helping load them into car. Definitely not the same.

Sarah, the groomer at Pet Supplies Plus in Seneca next to Publix, is simply outstanding…read more I really messed up on not one but two appointment times and she was incredibly gracious and forgiving. She also gave our boy Wrigley a great session. He's so handsome and regal. We will make Sara our #1 go to moving forward. Excellent experience.

Not accepting a legally mandated, dated, rabies tag, and needing additional paperwork "to confirm…read moreit" to do a groom, is ridiculous. I will never come near this place again.

Excellent salon team! They're always professional, kind, and consistently exceed expectations…read more Highly recommended!

If you want your pet to shine and look like a rock star, send them to the Pet Spa!! Jeanne has a…read moreway of making them look beautiful when she's done with them and they smell terrific too !! The only place I'll ever go to get my pets done!

My daughter took her dog here about a month or so ago. The shop was dirty and smelled bad. This was…read moreher dogs first grooming experience and so he wasn't the best patient but she felt as if the groomer was blaming my daughter for not being able to groom our dog completely. Not a good experience and would not recommend.

foolish Heart Farm is absolutely amazing! The people are wonderful, caring, and truly treat…read moreeveryone with kindness and respect. You can tell right away how much they genuinely love and care for their dogs. The dogs are happy, well cared for, and treated like family. It's clear that a lot of time, love, and dedication goes into making sure each dog is safe, healthy, and loved. The people at foolish Heart Farm are knowledgeable, compassionate, and make you feel comfortable from the moment you meet them. I would highly recommend foolish Heart Farm to anyone looking for people who truly care about their dogs and the families they work with. You can really see the love they have for what they do!

Nasty owner does nothing website said.dogs aren't getting nap time there left out in heat all…read moreday.owner is aweful

Staff are very nice. They take great care of our pet during boarding. I don't have to worry about…read moremy fur baby there! Highly recommended for boarding.

Just took my Golden Retreiver Sophie to The K9 Inn to be groomed. I must say she received a…read morewonderful warm welcome when we arrived and the best bath and grooming she has ever gotten in her 5 years of life. They did an exceptional job and we will be returning again soon.