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    K9 Academy

    4.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    2 years ago

    Punctual patient and dedicated. Worth every penny highly recommend if you want my opinion more business should run this way.

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    Ed H.

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    Certified Canine Services

    Certified Canine Services

    (2 reviews)

    We sent two of our puppies to Certified k-9 . Love their teaching methods, constant…read morecommunications from them to let us know what was going on. Nicest people and absolute dog lovers. Both went for the 4 week obedience camp and it was worth every penny. Neil patiently explained the process at the beginning. Would highly recommend them! Carolyn K

    My husband and I dropped off our 11 month old Cane Corso mix Chase at Certified K9 on October 15…read morefor a 4 week board and train program. We informed them at drop off that Chase has hip dysplasia and the orthopedic surgeon that is monitoring his condition wanted him to have a specific amount of exercise each day to improve his muscle tone to hopefully prevent the need for a total hip replacement. They informed us that he would be getting "plenty of exercise" during his training sessions. They let us know after a couple days that he was not eating well but that it was normal for a dog to eat less when they are stressed because of being away from home. At the end of the first week they informed us that he had lost about 5 pounds and asked us to bring some alternative foods to encourage him to eat (which we did) and they said it worked well and he was eating better. They called us on October 30 (2 weeks in) around 11 AM and said that he had diarrhea with blood in it through the night and they thought it would be best if we came to pick Chase up. We were at Cornell with our other dog at the time and wouldn't be able to be in Pulaski to pick Chase up until about 3 PM. They did several training sessions with Chase that day, including taking him to Tractor Supply for a training session, knowing that he was sick enough to call us to come pick him up 2 weeks early. When we arrived in Pulaski, we first learned how to use the E collar then the trainer brought Chase in the room. When we commented to the trainer that Chase looked thin, he said that their records showed that Chase had lost 6 pounds overall. We didn't really have time to look him over very well because we were practicing what Chase had learned in his time there. When it was time to go, the trainer remarked that "Chase's scrotum was a bit red and that was normal from sitting on the concrete floor". We brought Chase home and he still had diarrhea so we walked around the yard for a bit. At this time, we got a better look at him. We realized that he was extremely skinny; his spine and hip bones were very pronounced. He had lost a lot of muscle tone in his legs and was actually limping with his back left leg, the side with hip dysplasia. While walking around the yard, he tried to squat and urinate several times, but nothing would come out. We gave him a full bowl of water (24 oz) and he drank every drop. We refilled it a couple minutes later, and again he drank the entire bowl. We took him back outside after two huge drinks thinking he would surely need to go and he would squat to urinate and still nothing would come out. He tried dozens of times and was not able to urinate that entire night. Chase ate dinner that night and breakfast and lunch the next day before his vet appointment. The next morning Chase was drinking normally at this point (not guzzling an entire bowl at a time) but was only peeing a tiny bit. We collected a urine sample because we thought maybe he had a UTI and a fecal sample to rule out an intestinal parasite. At his vet appointment we learned that Chase had actually lost 9 pounds in the two weeks that he had been away. Our vet was not familiar with a dog's scrotum being chaffed by a hard floor and said that Chase's scrotum looked like it was scaled from urine or feces being left on the skin. The vet also noticed that the webbing between Chase's toes was red which the vet also attributed to scald. Chase was in such bad shape that the vet wanted to do bloodwork to check for Addison's disease. Thankfully, that test came back negative as did the urine and fecal tests. The vet gave us some cream to put on the scrotum. Chase has been home for 12 days now and has put 7.5 pounds back on and his energy level is back to normal. His paws have healed and the limp is gone but his scrotum is still healing.

    Countryside Veterinary Clinic - Where better begins...

    Countryside Veterinary Clinic

    (15 reviews)

    I can't speak for the treatment of animals but I can speak for the way they treat people. I called…read morefor an emergency visit for my beloved pet and not only were they going to charge me $200 to hold my appointment but I was abruptly hung up on because I had a past due bill I had no clue existed. I was willing to pay said bill and pay whatever needed to be paid to have my pet treated but no, I was hung up on. they must not care about animals very much if they're willing to let a pet suffer and possibly die over a bill from over 20 years ago. again I had no clue it was owed and I was fully willing and ready to pay it in full before they treated my pet. I don't recommend them at all and if I could give less than one star I would. THEY SUCK !

    If awarding negative stars were possible, Countryside Veterinary Clinic would be drowning in them…read more This establishment, with its shockingly inept team, provided the most appalling experience I've ever endured. If you care even slightly about your pets, stay far away! When I took my puppy in for a Lyme booster, they mistakenly attempted to administer a distemper vaccine, despite my explicit instructions that only the Lyme booster was needed. This should have been my first red flag to avoid this clinic entirely. The situation worsened when I brought my 9 1/2-year-old Newfoundland, who has had double knee surgery, hip dysplasia, and severe tendon laxity, to the clinic. Instead of assigning her to an experienced vet familiar with complex cases, the front office staff placed her with their newest veterinarian, Dr. Coscomb. While Dr. Coscomb was polite, she seemed unfamiliar with my dog's intricate condition and performed a superficial examination. The real issue lay with the disorganized and indifferent front office staff, including Maggie, Becky, and Ashley. The reception area was chaotic, and their outdated practice of not using computers for prescriptions only added to the inefficiency. I was unable to get any pain medication for my dog at the clinic, and Chewy ended up being far more helpful than this dismal office. In June, when my dog's condition worsened, I called the clinic in tears, hoping to adjust her medications for comfort. The office staff promised a callback that never came. Despite multiple follow-ups, they claimed to have contacted me, but I had no record of missed calls or messages. I had to drive three hours to pick up a prescription, only to find it incomplete because the vet failed to include the DEA number. This forced me to make another three-hour trip for a new prescription, highlighting their incompetence. Lauren Felix, the HR Manager, was shockingly rude and uncooperative. She exhibited classic narcissistic behavior, deflecting responsibility and gaslighting me, showing more concern for her own ego than for addressing my dog's suffering. They blamed me for choosing a distant vet based on false ratings, which only added to their egregious lack of empathy. The clinic's incessant excuse-making is nauseating. They tried to shift the blame onto me for the supposed mistake of choosing them. Their conduct has been nothing short of a nightmare, characterized by lies, hostility, and a blatant disregard for animal welfare. They even had the audacity to send a certified letter terminating our vet-client relationship, accusing me of poor communication, despite their own failings--ironically hilarious, given that I had already made it clear that their establishment was a complete disaster and I would never tolerate their incompetence again. This clinic should have its license revoked for its appalling practices. If you value your pet's health, mental well-being, and money, avoid this clinic like the plague. Report their blatant lies and poor practices to the New York State Veterinary Medical Society and other regulatory agencies. Thank your stars if you haven't yet had the misfortune of dealing with this abysmal establishment. Updated 7/15/2024: I spoke with Lauren Felix, their HR Manager, who refused to help in any way. She was shockingly rude and condescending, even more unhelpful than the rest of the staff. Dr. Coscomb was nice but likely unaware of the situation, as her staff wouldn't allow me to leave a message to get a different pain medication for my dog. This vet clinic should have its license revoked for its blatant disregard for animal welfare. Avoid this place like the plague!!!

    K9 Academy - pet_training - Updated May 2026

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