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K8 Strings

4.3 (6 reviews)
Closed 12:00 pm - 5:30 PM

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MEC North Vancouver

MEC North Vancouver

(39 reviews)

$$

Usually I love MEC, they have an awesome selection of outdoor gear and have a superb return policy…read morewith adequate prices. I went in to purchase a back pack for myself today and the cashier had made a strange comment about my nationality- asking how I felt about Trump trying to take over Greenland. Not only was this comment out of pocket and inappropriate, it could've also ended poorly for the cashier who had asked it, if it had been asked to a different person. I wish she would've just scanned the tag and let me pay for my back pack instead of making me feel awkward about asking me about my political beliefs. This is the second strange interaction I've had with this cashier, hopefully 3rd times the charm.

What can I say about MEC?…read more They sell stuff people are excited about. What is not to like about getting gears/equipment for your next adventure. But....... This particular MEC is very shed like. A big box but not a big box because it's not Walmart? Why kid yourself, it is still dehumanizing how you know you are a chicken in a chicken coop. Walking in narrow robotic aisles. Meh to the crappy interior and ugly exterior. Ok. But what about the goods? Was looking for a few items where the online status shows availability but not on display and no salesperson around to ask or their automatic response is "whatever you see is what we've got". A statement that is more of laziness than true. ...Then why does your online presence say otherwise. So many items are either not priced or mispriced...it is frustrating. Again no salesperson to be found. Only cheerful ones are those going on a break or leaving for work. Then they will answer "whatever you see is what we've got". Terrible experience.

Arc'teryx

Arc'teryx

(9 reviews)

Downtown, West End

Had a family and friends discount... and ordered the wrong size jacket. Stores wouldn't take it…read moreback and wouldn't let me exchange it for right size ..i payed for item, using family discount code. The way they treat "family" is bs. Arc'teryx is a bad overpriced company.

Terrible customer service and the warranty. I have a Granville backpack which is less than a year…read moreold, and the fabric on the front cover is deteriorating significantly for a normal use. I called the customer service and they told me to bring in the backpack in a store, so they could ship it back to their head office in North Van for an inspection. When I took it back, the sales person asked me if I have washed the backpack. I was a bit puzzled and told her that I haven't. She then warmed me that they may charge me $15 for some kind of bad hygiene practice or another as the product hasn't washed and they need to inspect it as it is. I was thinking who would wash a backpack?! I asked her to make a note on the file that I cleaned the backpack, so that they can waive the charge. She then told me that it would take 4 - 6 weeks generously until they finish their inspection and get back to me on what they can do about it. This is my first time dealing with their warranty, however I dealt with Lululemon and Patagonia for their product not standing to be what they claimed, and they have always dealt with the issues immediately and made me happy. They have never made me wait for 4- 6 weeks. I have a quite few items from Arc'teryx, and I would like to support a company which started locally, however my experience was QUITE disappointing.

K8 Strings - sportgoods - Updated May 2026

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