Of the many board shops in this area I walked into this one first. I was coming from out of town…read moreand looking for a whole new setup including a snowboard, bindings, boots and bag. When I walked in I felt out of place as most beginner snowboarders probably would feel. It just looked like a small, cramped board shop to me but compared to the other places, I'd take that over the stuffy, boutique type of shops the others seemed to be. Jess at West Coast was very helpful asking me questions to better hone in on what type of equipment would best suit me. She was super informative and didn't pressure me to commit to purchasing anything. In fact, she even told me to go to the other shops in the area to compare equipment and pricing. Pretty ballsy but it made me feel at ease right away. I went to all the other shops and no one made me feel comfortable about being there. Very few questions and assistance. Instead it almost felt like they were uptight because I may not have looked like a typical snowboarder. Needless to say I went back to West Coast and bought the lot, about $1500 worth of equipment. Then I put it to use going up to Whistler the next four days and loved every second of it. The board (Bataleon Goliath) performed great and my feet felt perfect throughout every run. Lastly, I would've given them 5 stars but the person helping my girlfriend with her ski boots was unknowledgeable and not a very big help to her. If you do go to this place go see Jess. There was another Aussie guy behind the counter that was giving his input and helping me out as well but I didn't catch his name. Mahalo, K

I'm going the full 5-stars on this place after spending a day with a friend shopping for snowboard…read moregear. We did the entire 'snowboard alley' of W 4th and this place had by far the best deals. Not only were the prices better to begin with, they also carried more classic styles and colours in jackets and pants that suited my friend's fashion tastes. The staff were really helpful picking out a snowboard that was a great price, European-made and would last him for years. The graphics were pretty sweet, too. The board was freshly waxed and they set it up with the bindings in-store. In addition to already low prices and some sale items, the staff cut my friend a deal since he was buying a bunch of gear. It was the cherry on top! This shop also has non-snow-related sporting gear on the second floor.

I have been going to this place since I was a kid to get used gear for many different sports but…read moreespecially skiing. They have amazing deals and also have rental program which is great if you are looking to try out a new sport but aren't committed to purchasing all the new gear upfront. The staff here are so helpful and kind which make coming to this place even better. Plus, they carry a wide range of high end brands like Patagonia and Helly Hansen. Highly recommend!

The website . Or AI Google.. asked if they buy inline skates.. said they do.. went all the way to…read morestore. They said no they dont buy but if I wanted to donate? Its not ok to give misinformation

For a newer skater the employees were really helpful, I've been going here quite often since my…read morefirst time nothing but good people See you soon !!

I am not a skater so can't say if these are awesome prices are not. But definitely not something I…read morewould pay. I mean I can't really compare it to a skateboard I get a Canadian Tire or Walmart because this is a specialty store. The place is very colorful. Walked in and they just looked at me and let me do my own thing. But that is probably because the way I am dress and they know how to tell a real skateboarder from a fake one. The store is very colorful. They sell T-shirts and bacpacksand other skateboarder stuffs as well. I think the store before this one was also a skate shop not sure if they are related. And before the skateshop, I think is a coffee shop that didn't do well. And before that was a barber shop. Like I said I am a fake skateboarder so will not really buy anything from here. Just browse.

Awesome place. I used to get my skates sharpened at a big chain store but never will I go back even…read morewhen they are free. Hands down these guys know what they are doing and I've never had a bad sharpening job. They also give you an accurate wait time, no bs here. They sell great small items for hockey that you will be hard press to find in other stores. Prices are reasonable. There are meter parking right in front of the shop before 3pm.

This is a small hockey/skate store located almost across from MEC. I.had no idea it existed until I…read morehad a problem with my hiking boots and needed a gel insert for my ankle and this store came up on an internet search. The guy working here was super friendly and helpful, the products seem reasonably priced (what I wanted was actually cheaper than on Amazon, plus buying here supports a local business), and the location is convenient to bike/Skytrain/drive. Also noticed that skate sharpening is $6!

In an age where customer service is a marketing phrase that is so often devoid of any reality, I…read morewas truly impressed with service I received from Northshore Ski and Board. Dillon went far beyond what I expected in his determination to make my ski boot comfortable. The store is set up with knowledgeable and helpful staff and a great inventory of equipment. If you're in the market for ski or board equipment, do yourself a favour and visit this place.

I was there today. I try to order a ski package (ski+bindings) through them as a CSIA member…read more(Canadian Ski Instructors' Alliance). As soon as the guy with a extreme UK accept heard CSIA discount ordering, his behaviour changed, I did see it in his face. He said I don't know, I should ask, etc ..... He asked from two other guys and come to the idea that takes my name phone number and ..... to contact me later. To this point everything seems normal, when I ask him that who's gonna call me, and he showed me a guy, I thanked him and then he start yelling at me that; "DON'T INTERRUPT HIM" very rude and unusual customer crevice behaviour. I talked to shop supervisor as well, something happened as bad as the first guy behaviour. It seems that all the sale persons are on sale percentage, not on a salary, so why they should waste their times??!!! However I'm not gonna back there. They are too rude!!!!

Called the shop looking for help with warranty on a set of True skates. The person who answered the…read morephone was friendly and happy to help. unfortunately I thought I was calling True MFG And I live in Calgary. Even with zero to gain the employee went out of his way to find me the phone number for True Hockey and told me if I can't get anywhere with that number to call him back and he would get his True hockey sale rep involved. Great customer service and good people that helped me just for the sake of whaling me.

Avoid. The owner/operator Danny Longo is a like a used car salesman. In fact, if he were a car…read moresalesman, he'd be one of the most dishonest. Rumour has it he tried to sell some old phone books to a customer looking for goalie pads. Nothing has a price tag either. This sends off alarm bells in any establishment I go to. You really need to know your products before going there. You can't trust the sales staff to give you honest advice, they seem to push the high end products regardless of what you are needing. I custom ordered a goalie glove there, and nobody sent the order to the manufacturer. I ended up waiting 4 months when I was quoted 6 weeks. Overrall, very disappointed both times I shopped there. Never again.

This is just about the surf portion of the store, not the snowboards…read more Walked in just looking around to see if Vancouver had any good surf shops, and honestly these guys are the best in the city. solid selection of surfboards from foamies for beginners to top of the line performance boards. I was instantly greeted by the manager Arthur and he had an extensive knowledge of surfing and really knew what he was talking about. And their wetsuit selection is top of the line, they have all the big names, and in 5/4 of course. Overall the best place in the city to go if you're serious about surfing.

I had a frustrating experience with The Boardroom but thankfully after chatting with support they…read moredecided to make it right. They have a great selection of snowboards and the delivery went smoothly. It's also great that you can check out using Sezzle. The only note is that the support phone goes unanswered.

Well, first of all I've been a part of the Pro Snowboard and Skateboarding community since 1996…read more Being A Pro Rider From 1998-2004 and sponsored by the now famous local brand RDS, I was absolutely appalled by the rude and judgemental greeting I received upon my first visit to this location. I don't expect people to know who I am. However, I do expect the owner of the store who was the gentlemen, if you can even call him that, first greeted me upon entry to be non judgemental and welcoming. especially with a new business in a small tightknit community. Now, let me explain the circumstances. I have a service dog that was with me. Before even asking if this was a service dog or even going as far as to saying hi to me and making eye contact, this grumpy human came out from the back and muttered in a rude and condescending tone "we don't allow animals in the store, THANKS!" Le's be clear, I was going in there to purchase a set of skateboard wheels for my brother. I don't have the time for people like this and that place will not receive any of my business and I will not promote them in the community. A word of advice, do yourself a favour and put a sign on your gate or your front door that says 'no dogs or animals allowed except for service dogs'. Also the next time you decide to be rude and condescending, especially when you've been seen smoking and drinking alcohol in public on the bench just next to your store, think about what kind of image you're portraying to the youth in the community! Not a good look. To finish, I wish you the best with your future endeavours.

Being totally naive about skateboard, I nevertheless encouraged my young son who wanted to learn…read moreskateboarding a couple of years ago. He skateboards on and off and had a bad fall yesterday at a nearby skateboard park. I learned from some folks at the park who tested my son's board that his skateboard needed new bearings. Looking it up, I learned what a bearing does and began to look for a place to get new bearings. I went to P.D. Hot Shop this morning with the skate board and the people there recommended the cheapest bearings they have, saying that they are excellent and would be sufficient for my son's needs. Actually, I had looked up all the information about skateboard bearing online and had pretty much come to the same conclusion. They helped me changed the bearings right there and in 15 minutes I walked out with my son's skateboard properly fixed. I appreciate their honesty and down to earth manner or doing things. I would be back for any additional skateboard needs my son may have in the future.