Girl does a great job, only problem is that she is a solo business owner, so it makes it difficult…read moreto get in.

This one was difficult…read more I scheduled a pedi for mom and myself Friday October 8, but had to cancel. The person on the phone was very understanding and polite and we rescheduled for the following Wednesday at the same time, 1:30 p.m. She had mentioned wanting to have a pedicure and since I'm new to the area, I wanted to give the place up the road a try. You know, support a small business, etc. When I was told that there was only one technician, I shrugged it off and was glad to give her the business. I would later regret that decision. We arrived right on time and there was another client, which normally I wouldn't care, but we had to sit in uncomfortable silence waiting. Mom is used to a salon with a lot of people working, like before COVID and I tried to explain that businesses have had to lay people off, or can't afford too many people. Still, I had a sinking feeling she would be disappointed and I was right. Since I come from a service background, I find myself continuously walking the tightrope between making excuses for bad service and excusing it. This was not bad service, just the perfect storm of our manicurist being behind schedule and my mom being extremely particular. The salon is beautiful and immaculate. "V" was extremely polite, professional and talented. But needs to manage her time better. We opted not to have polish, just a quick clean-up, then V suggested Paraffin for mom. I just kept agreeing to everything. The pedicure was ok, but there was no massage, which is half the reason I go. (I guess it's extra, but since we forwent the polish, I thought just even 5 minutes would be nice.) It was $90 with tip. Lesson learned, take mom to the spa, go to pedi alone.

The salon is very clean, the nail tech was gentle on my toes and did a beautiful pedicure. I got…read morethe wax pedicure and loved it! Also, I didn't feel rushed! It was a good experience and I would go back again.

Possibly the best pedicure I have ever had!!!…read more We drove over 30 minutes to come to this place because it was the highest rated in the area and it did not disappoint! Staff were so lovely! They were able to fit three of us in for pedicures first thing when they opened and everyone so sweet to us, it was a fabulous experience! Will absolutely be coming back here next time we are in town!!

Rock Stars in the making…read more I don't know if all nail techs who work there are THIS good but my girl was able to do everything so quickly and WELL that it blew my mind ! For sure I will be back

This place is so nice, the parking lot is huge it's in a great plaza they have so many colors to…read morechoose from and some of the best massage chairs. When I arrived they totally fit me in and took me right away, they made sure I was so comfortable and this really is one of the best pedicures I've ever had. Plus if you check out their Instagram it's full of all the cute designs they can do. I loved my experience here and booked my next appointment before I left. They took their time with my nails when I tell you it felt like they looked at every detail

Amazing at both nail work and customer service! Truly nails & beyond. Made my fingers look so posh…read moreholding a wawa sub. Best salon in town :)

I walked in wanting a full set of acrylics, and I got sloppy mess. The guy doing my nails was very…read morefriendly, however when I showed a picture of what I wanted he said he could not do it. Of course this isn't a huge problem but it was disappointing. He proceeded to just do acrylic with white polish as I requested but my nail lengths are uneven and not as I wanted them to be shaped. The paint job was the worst part. It's sloppy, all over my cuticles, and lumpy. The paint is clumped underneath the acrylic and the shapes of my nails aren't the same. It literally looks like I put whiteout on my nails

If you are looking for a pedicurist you have come to the right place…read more I have been a client of Betzy for over a year and I couldn't be happier. She is professional, gentle, accurate and kind. I always have a relaxing experience and my feet feel and look fabulous. The salon is always clean and bright; and the people there always have a smile on their faces. Ask for Betzy - you'll love your time with her!

This was first time using this salon, Sandra took care of my nails and did an outstanding job. She…read morehad to fix two broken nails and blend the fill in with nails that she never did in first place they look amazing. The salon is super clean and the staff is very knowledgeable and friendly. I will be returning on Friday for my pedicure. This will be my new nail salon

You did a great job with my nail fills, and Tim does a wonderful job on pedicures. Reasonably…read morepriced and way above average in a quality job.

My finger nails with gel French manicure look awesome! My pedicure have awesome as well!read more

OMG! Such a LOVELY experience. I'm new to this area, and this was my 3rd attempt at finding a great…read moresalon. We moved here from Atlanta where there is a plethora of great, high end salons. I admit, I'm picky, but if I'm willing to pay for quality work and a relaxing afternoon, I'm allowed to be! Nina was my nail tech. She was absolutely amazing! My nails, toes, and eyebrows are 100% on point! Victoria who is an upper class, elevated concierge, was so pleasant on the phone, and fit me in, is lovely as well. Hey! Free wine, coffee, sodas or bottled water make it even better! I've found my salon! 30% off on your first visit is an excellent reason to give them a try! Immaculately clean as well!

Very clean.. lots of parking.. everyone that works there is very nice. Sonny is my favorite.. he…read moredoes a very good pedicure and he's a nice guy.

Beautiful new salon (opened August 2024) owned by a talented couple who have been working in the…read morearea for some years. Chris has been doing my pink & whites for a while now and I am excited that he and his wife have now opened their own salon (located on US 27 in the little strip center just outside The Plantation at Leesburg). The salon is lovely and this couple does excellent work. I go for the neutral looking pink & whites, but overheard them telling another customer today that they have over 500 colors onsite! Highly recommend.

New owners and revamp of another nail salon in the same spot. Glad my friend suggested this place…read moreas I would not have returned to the other ownership. Seems like all manicures around the Villages are $17 now. I don't think that's ok to not have massage included with that nor luxury nail polish choices, but when you are feeling too lazy to drive outside of the bubble, what are you going to do? At least this place was more upscale than most and they offer nail designs and such. My technician claimed some of the luxury pedicures involved more feet massage time, but I like the option of paying $xx, a certain amount for a specific quantity of time. Then you know what you're getting. Me and my friend started out with $38 mani/pedi and both walked out spending around $70 on who knows what upgrades.

What a great visit today for a mani/pedi for my mom! B took such great care & patience in pedicure…read morefor mom who is recovering from broken leg. Great service & great flexibility in scheduling.

Salon Jaylee is a great place for a man to get a haircut. Russell does a great job and it's nice…read moreto even have enough hair that he can cut it and I'm 80.

Terribly managed at this location! I have had 3 different…read morestylist in a year at this location. As a very loyal customer to this salon,I booked out my appts every 4 weeks and yet the manager could not give me a courtesy phone call telling me that my stylist was no longer there,instead they put me with someone else without asking me. In the 1.5 years of being a client at this salon,I have met some stylist that I would have been happy to transfer to if I was given the opportunity to choose for myself. I called Monday confirming my appointment time for Friday and was told I would be with another stylist because mine was no longer there. I told the front desk girl I was not happy and would like the manager to call me. After 3 days with no follow up call from the manager,I called the salon again and requested the owner's email. I was told that she did not have it and would have the manager call. I find it very unprofessional that the manager was too busy to return my call in a timely manner.When the manager finally did call and leave a vm with no apology or empathy for the customer service I received ,I decided a call back would go nowhere with this manager. Three strikes your out Salon Jaylee at Southern Trace! This is no way to run a business in the villages and shame on the manager for not putting the customer first!! I will be sure to tell anyone who asks, to avoid this salon,because they do not put the customer first! I refuse to give my business to a salon owner who has managers with no empathy for the customer.