I was in Cedar City on business today and stopped by K B Express to get a fountain drink. When I approached the fountain drink dispensers, there were cups and a Frazzle dispenser. Since there were no cups next to the soft drinks, I grabbed a cup and lid that were next to the Frazzle dispenser and filled the cup with ice and Diet Coke. I then started looking for a straw and the only straws next to the cups were the spoon-type straws. I looked across from the fountain drinks and there were more cups and regular straws. I got a straw and went to the checkout. The cashier said, "I will have to charge you the Frazzle price" and, sure enough, she did. I will never go to KB Express and pay $3.81 for a soft drink again!!!
Perhaps they should have the cups next to the drinks if they only want you to use certain cups. As a side note, both types of cups are plastic and the only difference is the word Frazzle on the cup.
You've lost a customer K B Express! read more