PLEASE BEAWARE OF THIS MECHANICS SHOP!!! I would NEVER take my vehicle to this place again!!! My…read morehusband took his vehicle there because it was missing and the check engine light on. It was brought back in worse condition than we took it. First, the replaced #4 injector and #4 sparkplugs were never even plugged in. A bolt was broken off on another piece and the check engine light was still on. WE found those problems ourselves and fixed them, but it still had a very bad miss in it and the motor was shaking and it was backfiring through the intake. I contacted Mr. Webster. He was very nice and he said it would be taken care of on Monday. So, they came and got it on Monday and Alex told us that 2 of their other mechanics looked at it and the rings were probably stuck. I was very upset but still wanted to be fair. I was willing to pay for some of the bill but felt we were owed a partial refund. In all fairness, they agreed and gave us a partial refund. So the truck was returned with them telling us we would need to replace the motor. We looked into replacement motors and the ONLY reason we didn't purchase it was because my son couldn't go get it for us this weekend. My brother then said he would look at it. Thank God he did because it wasn't the motor at all!!! Within 15 minutes he found the problem. The exact same #4 sparkplug they replaced had the white plastic busted off and the #4 sparkplug wire had a large crack in it. I'm furious! Alex assured me 2 mechanics checked the work of the first mechanic and found nothing wrong, except the rings were probably stuck. Neither of them could have even looked or they would have found the problem!!! This just about cost us SEVERAL thousand dollars and it wasn't even the motor. I wouldn't believe anything they tell you. Better watch them or you may be spending tons of money that is not at all necessary. All I know is that there are at least 3 of their mechanics that I wouldn't let touch anything of ours EVER!!!

I recently moved into the Effingham area and was seeking a trustworthy auto shop to service our…read morefamily vehicles. A coworker of mine suggested Webster Tire and Auto and mentioned their loyalty program. As my car was in dire need of an oil change, along with getting a new battery, I figured this was as good a time as any to swing by Webster. I went into the service center and met up with Don who was very friendly and provided a good overview of the loyalty program. With the loyalty program, which costs $100, you get five oil changes AND, get this, they will come by your home or work and pick up your vehicle (although I'm sure there is some distance limitation). So I made an appointment with Don and a few days later, while my car was parked at work, they came by, picked up my car and brought it in for service. They texted me a summary of the initial inspection which I thought was really cool. After all the work was completed, they returned my freshly washed car back to work and called me to close out the bill. What service ! I'm a sold loyalty customer and will be signing up the other two cars ! Thanks Don & Webster Tire & Auto !

Tried to trade in a vehicle at this dealer several years ago, they extremely lowballed me on my…read moreCadillac trade in, offered $800 that valued at $2200 in rough condition. I refused trade in value, and said it needs to be minimum $2200, salesman/finance guy responded with we can do that, but I'm raising the sales price of the vehicle. Watch your numbers!

They do great work and have great customer service! They have a very clean and update shop.read more

In the past when we had to have auto body repair done it was like "O no " who are we going to get…read moreto do it. We have not had good luck. More then once the paint hasn't matched with other auto body shops. But we have Had Probst do more then one repair. Paint match is awesome. Not that anyone want to have to have auto body work done. But a lest now I know it will match and be done right. No worries. They have went above and beyond.

Gregg has been taking care of my sister's car for quite some time now and is very thorough, fair,…read morehelpful and considerate. He has gone "above and beyond" to help my sister during a recent situation and our family appreciates his help! Please, do not hesitate to use Ritter's Auto shop for your auto maintenance - they are outstanding!

This place was an oasis in a desert! They were the nicest people I've ever had to deal with in a…read morecrisis!! They not only took care of my daughters vehicle, which was mine btw, they drove them 37 miles to rent a car so they could continue on there journey to my father's memorial in Arkansas. They were very thorough and did a great job replacing my rim and helping my daughters when I was not able to. I would recommend them to everyone who needs somebody that they can trust! Greg treated my girls like they were family!!!