This place is GREAT! Everyone (Lori, Nikki, Doug, Steve, Jeannie, and anyone I've accidentally…read moremissed!) is really friendly, helpful, and professional. They push enough to help you to continually advance but not enough to cause too much pain. I've made a lot of progress, and I always look forward to going!

From the owner: Carroll Sports Rehab and PT is committed to helping you enjoy your life again. Your recovery is our…read moretop priority. We give our very best to each patient. To assist you in achieving your goals of decreased pain, increased strength and motion, return to sports or work, and living your life without restrictions, we offer: A team of highly skilled PTs, PTAs, massage therapists, and patient service specialists. Dedicated one-on-one time with your therapist each session. Compassion and kindness from every team member. An extensive customized exercise program to meet your needs. Aquatic therapy in a heated therapy pool Full use of the gym equipment while you are a patient You do not have to be a member of Merritt to attend physical therapy. We provide expert care and guarantee a positive life experience when you chose Carroll Sports. We can wait to meet you.

This is third occasion needing a physical therapist and each time I have chosen the Eldersburg…read moreAgape. Jeanne the receptionist is always pleasant and the remainder of the staff is knowledgeable, friendly and professional.

Dr. Jill Arnold is a great physical therapist. I've had a lot of experience with PT because of…read morenerve root injury in my spine, pelvic floor dysfunction and most recently, pudendal neuralgia. She treats men and women and specializes in pelvic dysfunction, pelvic pain and pudendal nerve issues. She also works on spine problems. I see her for chronic pelvic pain and pudendal neuralgia and she gets results fast. I used to get discouraged with therapy and quit the exercises becasue it took too long to see any improvement but she combines exercises with manual manipulation of the nerves, etc. to get maximum results quickly. Cyclists!! This is your therapist. I mean it. That saddle numbness may not go away - trust me. She can work with you on that. She's also a triathlete so she knows a lot about body mechanics and that kind of stuff. I highly recommend her because of her skills but she is really easy to talk to as well so you can tell her your physical problems, no matter how embarassing you may think they are.

Unfortunately my daughter suffered a leg injury and had to seek orthopedic treatment. Her…read morepediatrician recommended the Center for Advanced Orthopedics. They have several locations throughout the state and the Eldersburg location happened to be the closest to my house. The process to schedule an appointment online through their portal was easy. I was able to put in all the pertinent information. They listed several dates and times they had available. One the date of the appointment the check in process was easy. They had a tablet to sign in on and one to fill out all the paperwork. Appointment went well. Doctor Wallace was very kind and explained everything thoroughly. We have a follow up in eight weeks and we'll see how it goes.

I spent about a month with these guys after my ACL surgery in 2017, and I recovered well and…read morequickly. The thing that set these guys apart from other places was their willingness to work with my financial situation. Tricare didn't accept the referral my surgeon had written and refused to pay. So while I was getting that mess squared away, I was in constant communication with the admin team who was very understanding and gave me a little extra time rather than sending me to collections. Luckily Tricare was able to provide the payment after some struggle, and I was able to pay my debt before Sykesville PT sent ne to collections.

Dr. Jill at Arnold Physical Therapy has been such a godsend in my life. I was struggling with…read morepelvic floor pain and dismissed by the mainstream medical community. Dr. Jill was there to listen and work through the pain I was having. She created a healing and safe environment to investigate what was causing my pain. Dr. Jill, determined to see healing, used visceral therapy, which cured the pain that I was experiencing. I am so thankful for Jill and her knowledge of the body and the heart to heal her patients. I would recommend her to all women.

Dr. Jill was incredibly thorough and caring!! She is determined to find a cure and help her…read morepatients. I cant recommend her enough!

Poor reception quality and terrible communication…read more I called on 4/13/2026 to schedule a new patient appointment with Jennifer for physical therapy. My first impression was subpar. The front desk receptionist, a young man, seemed to be multitasking--and not well. I could hear him talking to a patient at the front desk to schedule their next appointment. Good thing nothing personal was discussed because I could hear everything! Her name, address, phone number and her next scheduled appointment date. Thankfully, I have no malice intentions but that's concerning. The receptionist was having a hard time juggling between addressing patients at the office and speaking with me to get my information. Eventually, I just hung up and waited 10+ minutes to call back. When I did, he apologized and continued to take my information down and schedule an appointment. I verified with him that they took my insurance because I saw on the website that they did. He said they did. We scheduled for 4/20/2026. I called back later just to make sure I made the appointment at the right location because I realized they had two locations. I scheduled for their route 40 location. On 4/17/2026, the day of my appointment, I received a call from Mark to verify my medical insurance information. I gave him the information for both my primary and secondary insurance. I suppose he ran my benefits to ensure they were active because we were on the line for a little while before he said everything was ok. He verified the location I would be meeting Jennifer on 4/20/2026 and we finished the call. On 4/20/2026, I received a call from Mark at 9:32am. He stated they didn't take my secondary insurance, despite it being on their website. He continued to say I could just pay the balance after my primary insurance was billed. I told him I was not paying a balance when BOTH of my insurance covers my medical care. I then mentioned how both of my insurances is listed on their website and they verified my insurance last week. Why didn't they tell me this when they took my insurance information before? I told him that they can just cancel my appointment if they won't bill my secondary insurance and I'll look elsewhere. He then proceeded to tell me he would verify with the provider then call me back. I told him I'd appreciate it. Almost an hour later, at 10:19am, I received a followup call from Mark saying they have to cancel my appointment. Mind you, my appointment was at 1:00pm. This has been a complete waste of my time. Completely unprofessional. I don't have this issue with any of my other providers. Be wary booking with this practice. I can't imagine how many people may have experienced billing issues with them. Transparency is important to me. Update: 4/21/2026 I received a follow up call from Revive about my experience. I presume they read my review. They called to "apologize for the miscommunication"--however, it felt more like gaslighting to me. They said Mark called TWICE on 4/17/2026. That is not true. He only called once to verify the insurance I provided on 4/13/2026 and to document my ID numbers. Revive claims Mark made notations that he called a second time and left a voicemail stating they don't take my secondary insurance. Either Revive is lying or Mark lied to cover himself. I never received a follow up call UNTIL 4/20/2026. Revive said they'll review their call records and I actually support this because they need to train their employees on handling matters like this more efficiently. Now I am concerned because Revive said Mark may have called the wrong number and left a voicemail elsewhere. That's very concerning. How often are employees calling the wrong numbers and leaving voicemails? Can't imagine the number of HIPPA violations that may have stemmed from these type of mistakes. This has been a very annoying waste of my time.

I have used Revive PT in the past, so I knew it was an excellent place to go for my rotator cuff…read moreissue. I have worked with several of the therapists--Jenn, Kathy, Rebecca, Heather and Jessi--and each time have been impressed with their skills and assessments. I appreciate the amount of one-to-one attention that is given by the PT assistants, the staff members who supervise the exercises, and the friendly atmosphere that is maintained at each visit. I highly recommend Revive to anyone who asks me about a high-quality group of professionals for therapy.